The Attendance, Welfare and Educational Visits Officer will be an integral member of our support staff team, working with us to formulate and realising our ambitious strategic vision for a world-class education; together, we will continue to use Houlton’s heritage to build a global hub for communication, the arts and world-class engineering.
Your specific remit will be to work closely with the Vice Principal to actively monitor pupil attendance and welfare, as well as the contracts and administration of our local and international school visits. You will be a positive and proactive individual with prior experience school attendance. You will be aflexibleteam player, who responds well to the unique challenges and quickly changing environment of a brand new free school.
Experience of additional areas such as pupil welfare and the Warwickshire Attendance Service would be an advantage, but full training will be given. You will be a strong role model who rolls up their sleeves and gets stuck in with day-to-day operations. You actively seek out ways of improving your own performance and that of others, in order to ensure Attendance Monitoring and the wider organisation are highly efficient, effective and sustainable. At your core is a strong moral purpose to provide the best deal for all stakeholders, but especially for the children and young people whom we serve.
- To work with the VP and Pupil Experience Leaders to monitor and support pupil attendance, including the management of the staged letter process in accordance with the Attendance Policy;
- To support letters, contracts, payment schedules andParentPayin relation to Educational Visits and answer stakeholder enquiries in relation to our offer;
- To support the reception area as required, warmly welcoming visitors to the school and ensuring that the appropriate safeguarding protocols are followed;
- To answer the phone energetically and with enthusiasm, managing and directing calls effectively;
- To deal with difficult or challenging parents/carers, de-escalating and to ensuring that the school’s polices are followed at all times;
- To manage pupils enquiries and redirect them to Pupil Services if appropriate;
- To ensure the reception area is a bright, friendly and welcoming environment, maintaining professionalism at all times;
- To register and record pupils who arrive late;
- To contract parents/carers or wider stakeholders as directed;
- To use IT to produce documents as required for the school;
- To support the PA to the Principal in planning and preparing for whole school events;
- To actively contribute to the wider culture and ethos of the school;
- Any other duties deemed reasonable by the Principal.
Premises and Administration-To ensure that the team’s learning environment is safe, well maintained and attractive and in keeping with the School Health and Safety policy, reporting any concerns directly to the Site Services Officer.
Safeguarding-To be aware that all staff are responsible for the safeguarding and promotion of the welfare of children.
The post holder will have a shared responsibility for the safeguarding of all children and young people. The post holder has an implicit duty to promote the welfare of all children and young people.
We believe that the children and young people in our care deserve the very best staff who are highly effective at what they do. We want our employees to take great pride and satisfaction in their work. This means that one of our fundamental priorities is to ensure that all of our employees feel valued, knowing that the role they fulfil is vital to transforming the life chances of others. Put simply, we are loyal to our employees and receive their loyalty in return.
Please read the attached recruitment pack for more information about us.
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