20 days remaining to apply

  • Job start date

    1 September 2024

  • Closing date

    12 August 2024 at 11:59pm

  • Date listed

    10 July 2024

Job details

Job role

  • Administration, HR, data and finance

Visa sponsorship

Visas cannot be sponsored

Working pattern

Full time: Permanent, 37 hours a week, term-time +2 weeks

Contract type


Full-time equivalent salary

FTE: £32,076 -£36,648 per annum Pro Rata: £28,586 - £33,209 (subject to holiday entitlement)

Pay scale

Scale Point 23-28 Support Staff Scale

What skills and experience we're looking for

Attendance Case Manager

Permanent, 37 hours a week, term-time +2 weeks

To start September 2024

Scale Point 23-28 Support Staff Scale

FTE: £32,076 -£36,648 per annum

Pro Rata: £28,586 - £33,209 (subject to holiday entitlement)


We are looking for a hard-working and enthusiastic person with high standards and attention to detail and the ability to communicate and interact effectively with others as part of our school as an Attendance Case Manager. You will work as part of a small team with line management responsibility for the Attendance Assistant.

Attendance is a priority for our Academy and nationally and as an Attendance Case Manager you will play a key role in undertaking the management of attendance records to support students to achieve excellent attendance.

Qualifications & Experience

The qualifications and experience required of an Attendance Officer are:

  • A good level of literacy and numeracy
  • Relevant or equivalent experience within school attendance related services would be an advantage;
  • Experience of working with children, young people, parents, and families preferably within an educational context would be an advantage;
  • Experience of working with professionals from other agencies and in a multi- agency context;
  • Using IT systems to compile reports as well as analysing statistical data for monitoring purposes;
  • A full driving licence is required

Deadline for applications: Monday 12th August 2024

Interviews to be held on Wednesday 21st August 2024

Please complete an application form at https://bit.ly/3RbElFk

What the school offers its staff


All City Academy Norwich staff enjoy a number of non-contractual benefits, including:

  • Continued professional development that is relevant to you and your career path
  • Free on-site car parking
  • A generous pension as part of the Local Government Pension Scheme (LGPS)
  • Discounts, reward cards & promo codes via our staff benefits platform
  • A Cycle to Work scheme
  • 24/7 access to our Employee Assistance Programme, at no cost to you
  • Free access to our on-site gym

Commitment to safeguarding

The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education’s “Keeping Children Safe in Education”, references will be sought on all short-listed candidates before interview.

Applying for the job

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Apply for the job by following the link below

Visas cannot be sponsored.
More on how to apply (opens in new tab)

Upload additional documents

If you need these documents in an accessible format, please contact the school.

About City Academy Norwich

School type
Academy, ages 11 to 19
Education phase
View all Secondaryjobs
School size
699 pupils enrolled
Age range
11 to 19
Email address

City Academy Norwich is a dynamic, nurturing learning community with the highest expectations and aspirations for our students and staff. We strive to ensure that every child, irrespective of their starting point, receives an excellent education enabling them to become the best version of themselves. We are committed to ensuring all our students succeed and embrace the opportunities and experiences available to them.

City Academy Norwich is part of the Sapientia Education Trust, working together to build a highly successful community Academy for all our students.

Arranging a visit to City Academy Norwich

To arrange a visit and increase the chance of a successful application email HR@setrust.co.uk.

School location

Similar jobs nearby

Get a job alert when similar jobs are listed

Find more school jobs in Norwich and Norfolk