Communication Support Worker

Hatch End High School, Harrow


Job details

Job role Suitable for NQTs
Working pattern Part-time only
Salary £17,052 to £18,315 per year (full-time equivalent)

Job summary

Communication Support Worker
H5: £17,052 - £18,315 per annum
30 hours per week • Term time only

We are looking for an enthusiastic communication support worker to join our successful and friendly Hearing Impaired Provision (HIP). The HIP is an eight place additionally resourced provision, which caters for Deaf and Hearing Impaired pupils with a variety of hearing levels and communication modes. Current cohort use SSE more than BSL, however this can vary depending on the communication needs of pupils admitted

- To facilitate, through sign and a variety of strategies, Deaf/Hearing Impaired pupils’ access to the lesson content in mainstream lessons depending on communication mode of the pupil.
- To adjust the communication support according to the needs of the pupils, the aims of the lesson and the task set. Support may entail filling gaps in the pupils’ knowledge, relating to new information to previous experience and reinforcing information.
- Ensure that the Deaf/Hearing Impaired pupils understand the subject-specific vocabulary, can identify key points and undertake the task set.
- To make notes of the key points whilst the pupils are working independently so they have access to refer to them later, if needed.
- To identify specific language and conceptual problems which occur within the classroom and report to the Teacher of the Deaf for tutorial support to be arranged.
- To facilitate communication between the Deaf/Hearing Impaired and the hearing pupils or adults.
- The CSW should encourage direct communication, only stepping in if necessary, between the Deaf/Hearing Impaired pupil, their teachers and hearing peers.
- Access to the curriculum includes access to jokes the pupils will want to know why hearing peers are laughing.
- The CSW should present a positive attitude towards deafness and Deaf/Hearing Impaired pupils; and approachable CSW means approachable Deaf/Hearing Impaired pupils.
- To discuss with the teacher the aims, objectives and content of the lesson. This may be done at the end of the lesson so subject specific vocabulary can be provided for the next lesson. Any problems which might arise through choice of presentation, e.g. video without notes, can be highlighted.
- By knowing the content of the next lesson, the CSW can refer to previous notes held in the HIP if unfamiliar with the topic, so they can plan the appropriate signs and knowledge.
- To discuss with other members of the HIP support team the most appropriate means of conveying the curriculum and other information; discuss with support staff difficulties which may arise during a lesson e.g. new vocabulary, concepts etc.
- Supervise Deaf/Hearing Impaired pupils in the carrying out of the tasks set by the teachers and support teachers.
- Record pupils’ progress after every lesson stating whether they have met the aims of the lesson and if there were any problems.
- Record pupils’ progress against the criteria set out in EHCP and individual student targets.
- Contribute to annual reviews, target setting and reports to parents.
- To prepare worksheets, letters and reports to other agencies and assist in general administration duties.
- To meet regularly with HIP colleagues and to pass information between the mainstream teacher and the Teacher of the Deaf regarding the curriculum needs of the Deaf/Hearing Impaired pupil being supported.
- Promote the school’s policy on behaviour, attendance and punctuality for learning and a commitment to providing a caring and stimulating environment and improving standards for all pupils within the school.
- Breaktime duties as directed.

An application form must be completed; CV’s alone will not be accepted. Application packs are available on our website together with the job description and person specification under the Working at Hatch End High School section. If you require any further details or would like to visit the school, please contact HR on 020 8428 4330 or email

Essential educational requirements

- Good Literacy and Numeracy – GCSE Maths and English or Equivalent

Essential qualifications

- Evidence of training and/or qualifications in British Sign Language to CACDP Stage 3 or equivalent.
- Evidence of training and/or qualifications in British Sign Language to CACDP Stage 2 or equivalent, and willingness to complete CACDP Stage 3.

Essential skills and experience

- Experience of working in educational setting with students at either KS2, KS3 or KS5.
- Experience of working with pupils with SEN and an awareness of and sensitivity to SEN.
- Able to work effectively within a team and play a motivating role.
- Ability to cope with periods of pressure, work flexibly and proactively address issues.
- An interest in working with Deaf/Hearing Impaired pupils and working within an educational environment.
- Ability to work at GCSE level with a willingness to work in a variety of subject areas.
- Excellent Numeracy and Literacy Skills including clear handwriting and the ability to take notes.
- Knowledge of Email and Office applications, e.g. Word, Excel, PowerPoint.
- Excellent communication & interpersonal skills with both pupils and staff.
- Able to quickly establish positive working
relationships with a wide range of people from within and outside the school.
- Able to maintain complete confidentiality and discretion at all times.

Employee benefits

We offer a highly supportive environment and a comprehensive CPD programme with superb promotion prospects and career development.

More on how to apply

School overview

School type Academy
Education phase Secondary
School size 1196 pupils enrolled
Age range 11 to 18
Ofsted report View Ofsted report
School website Hatch End High School website (opens in a new window)
Contact email

About Hatch End High School

School location

Headstone Lane, Harrow, HA3 6NR