As the Family Debt Liaison Officer, you will support the School Business Manager by liaising with families with overdue debt to establish manageable debt repayment programmes and therefore reduce the levels of debt. You will support access to education by identifying families in financial hardship and assisting them with applications for different forms of financial support, e.g. Free School Meals and the Hardship Fund.
You will have strong administrative skills and be highly organised. You will have excellent interpersonal skills and previous experience of having challenging conversations with the goal of mutually agreeable and achievable end result. Experience of debt collection within a public sector organisation is desirable but not essential
You will be confident with IT. Strong numeracy skills are needed but financial qualifications or experience are not essential.
The successful candidate will share our ambitions for our students, and be motivated to help our students and their families have the best experience of school.
This is initially a temporary, part time role, but there may be opportunities for the role to expand later as the school grows. The duration of the role is likely to be from February to May 2024. We can be flexible about the working pattern of hours for the right candidate. This role is term time only.
About the School
The Swan School is a free school which opened in September 2019 as part of the River Learning Trust (RLT). When fully subscribed it will have approximately 1200 students on the roll, of whom around 300 will be in the Sixth Form. Learning from the most successful approaches at the best schools, The Swan School provides a uniquely challenging and structured experience in a caring and disciplined environment. The ethos is academic; we regard an excellent academic education as the entitlement of all young people, no matter what their background or previous experiences of learning. Students will be inspired and nurtured, acquiring the knowledge and skills to think critically and creatively. They will learn to be confident, resilient and ambitious, and will have high expectations in terms of their own achievements and their contribution to wider society.
What we can offer
- The chance to make a real difference to families suffering financial hardship
- A supportive and friendly environment where all staff are part of the team
- Flexible working pattern with part-time term-time only hours
The Swan School is part of the River Learning Trust. RLT employees benefit from a wide variety of support including extensive continuing professional learning and development opportunities, wellbeing and staff networks and access to Defined Benefit Pension Schemes (TPS and LGPS) for all staff. For more information on what it is like to work for the Trust, and the benefits you could access, please see our “Working in RLT” guide.
How to Apply
If you have any questions or would like to speak to someone about this post, please contact firstname.lastname@example.org or call us on 01865 416070 to arrange an appointment. Please contact us if you have any queries regarding the application process.
The River Learning Trust and The Swan School are committed to safeguarding and promoting the welfare of all children and preventing extremism. The Trust is required to conduct a variety of checks and online searches about you as part of their recruitment process in accordance with Keeping Children Safe in Education guidance. It is an offence to apply for certain roles within schools if you are barred from engaging in regulated activity relevant to children.
For all RLT Safer Recruitment Documentation candidates should click on the following link RLT Safer Recruitment Documents for Candidates. Please see our website for up to date policies including our Child Protection and Behaviour Policies. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. For further guidance for applicants click on this link List of offences that are not filtered
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