Family Liaison Officer

Oak Academy, Bournemouth, Dorset, BH11 9JJ

Deadline is tomorrow

• Job start date

  1 June 2026

• Closing date

  14 May 2026 at 11:59pm

• Date listed

  28 April 2026

Job details

• Job role:
  • Pastoral, health and welfare
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full-time equivalent salary: £27,350.00 - £30,200.00 Annually (Actual) £30519 - £33,699 (FTE)

Family Liaison Officer job summary

About the Role

Are you passionate about supporting young people and their families to overcome barriers to education? We are looking for a dedicated and proactive Family Liaison Officer to join our pastoral team and play a vital role in improving student attendance, wellbeing, and engagement.

You will take a lead role in reducing persistent absence, supporting early intervention strategies, and ensuring every student has the opportunity to succeed.

Key Responsibilities

• Act as the first point of contact for parents/carers regarding attendance and behaviour
• Build strong relationships with families to proactively remove barriers to learning
• Work with the pastoral team to reduce persistent absence and improve engagement
• Develop and monitor pastoral support plans for identified students
• Maintain accurate records and contribute to data tracking using SIMS
• Support behaviour systems, rewards tracking, and intervention strategies
• Assist with the coordination of suspensions, exclusions, and reintegration processes
• Work collaboratively with staff, external agencies, and partner schools
• Support transition processes, including in-year admissions and exits
• Contribute to safeguarding processes

About You

We are seeking someone who:

• Has strong interpersonal and communication skills
• Is confident working with young people and families in challenging situations
• Can build trust and maintain positive, professional relationships
• Is organised, resilient, and able to manage a varied workload
• Has experience (or interest) in education, pastoral care, or family support
• Is committed to safeguarding and promoting student wellbeing

What We have to Offer:

• A visible and approachable senior leadership team and an enthusiastic and committed team of teachers and support staff.
• A strong support network both within the school and across Authentic Education.
• All staff are part of a professional learning community in which evidence-informed CPD is designed to meet individual needs.
• Strong potential for career progression.
• A culture that respects work-life balance and an ongoing commitment to wellbeing with a dedicated Wellbeing Champion.
• An Employee Assistance Programme including in the moment support and counselling sessions with an external provider.
• Staff benefits include free eye testing for DSE users through Specsavers, free will writing through Dunham McCarthy Solicitors and reduced-price corporate gym membership through BH Live.
• A competitive pension through Teachers’ Pensions or The Local Government Pension Scheme for support staff.



Should you wish to arrange a visit or an informal discussion regarding the role, please contact Maddy Fuller, HR Academy Lead at maddy.fuller@lss.weareauthentic.education

Together we are Courageous, Innovative, Excellent

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Oak Academy

• School type: Academies, ages 11 to 16
• Education phase: Secondary school
• School size: 647 pupils enrolled
• Age range: 11 to 16
• Ofsted report: View Ofsted report
• School website: Oak Academy website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/oak-academy

School location

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