Family Support Officer
Elmgrove Primary School & Nursery, Harrow, HA3 8LU7 days remaining to apply
Job start date
6 January 2025
Closing date
29 November 2024 at 9am
Date listed
15 October 2024
Job details
Job role
- Pastoral, health and welfare
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 39 weeks per year, 8.30am – 4.00pm, 5 days per week 35 hours a week with half an hour unpaid break This post also requires some flexibility as occasionally attendance at activities outside of the agreed work hours is essential
Contract type
- Permanent
Full-time equivalent salary
- £27,210 - £28,458
Pay scale
- Harrow pay scale G4
What skills and experience we're looking for
JOB PURPOSE
To provide a professional level of support to parents/carers and school staff, providing a core offer of services for children, young people and their families where children present with challenges and barriers to learning.
Aid Designated Safeguarding Lead (DSL), the Senior Leadership Team (SLT) and other staff to ensure all pupils are safe and will support, empower, enhance and improve the quality of life of the children, young people and their families at home and at Elmgrove Primary School and Nursery School.
Liaise with families to support them in accessing resources and helping to increase their involvement in the education and welfare of their children.
MAIN DUTIES AND RESPONSIBLITIES
Supporting Families
- Provide a one-to-one confidential support/case working duties to parents/carers; offering support and advocating on their behalf when necessary
- Engage with families to develop and maintain a supportive and empowering relationship founded on mutual respect, trust and the strengths of families.
- To promote and facilitate parental /carer understanding of our pupils needs through engagement at coffee mornings, parent workshops etc. and to conduct home visits where necessary.
- Develop and implement a family support action plan for parent/carer events e.g. coffee morning, workshops, training etc, across the academic year.
- To plan, promote and facilitate when appropriate and evaluate parent/carer sessions.
- To act as a point of contact in school for families in need of support and signpost/refer to external services where appropriate.
- To provide opportunities for families to engage with the school by sourcing and initiating shared learning opportunities such as adult education courses/parenting courses etc.
- To maintain record keeping (CPOMS) in accordance with the policies and procedures in place in school, including case studies.
- Provide an annual report to the governing body on effectiveness of the service and support provided to Elmgrove families.
- Support parents’ understanding of school policies and procedure (Health and safety, attendance, secondary transfer etc.)
- To work closely with the other Family Liaison/Support Workers in Harrow schools and local services to develop family support across Harrow and Provide regular and up to date information to parents via letters, notice boards (internal and external), social media, school website and bulletin. Collate information about local organisations, support and advice networks.
- Organise, support and deliver workshops, attend Parent Evenings (when possible), Parent Drop Ins, attend events organised by the PSA.
Safeguarding
- Respond to safeguarding concerns within school and decide how to respond to each referral. Have the confidence to make decisions and take responsibility for those decisions, following up with DSL and SLT where identified in line with the schools ‘Safeguarding Policy and Procedure’.
- Liaise professionally with external agencies such as housing, children’s centres, social care, early intervention etc.
- To be able to communicate with parents sensitively regarding the safety of their child where appropriate. This can include supporting a parent/carer who may be very distressed not agreeing or understanding the decision to refer to Social Services
- To ensure information is forwarded to the relevant agency as appropriate.
- To support Elmgrove School to fulfil all of its statutory requirements of Keeping Children Safe in Education.
- Complete MASH and CAMHS referrals with families in order to identify needs and assist with seeking appropriate support.
- Work within the CIN and CP procedures and attend meetings as required and directed to provide early intervention support and promote information sharing. These include preparing written reports as well being able to contribute to the discussion and decisions regarding the pupils’ future and involvement of the statutory agencies and report back on these meetings using CPOMS.
- To work closely with the DSL and SLT to devise and implement effective safeguarding strategies including mental health, wellbeing and attendance.
- Along with the Headteacher raise attendance issues with parents and meet with parents in order to support them to improve their child’s attendance.
Parental engagement
- Increase parent engagement in school through targeted action planning.
- Promote links between the home, school and other relevant community and statutory resources so that children, who are currently experiencing health, social, emotional or behavioural difficulties benefit.
- To ensure where possible, services are made accessible to parents with additional needs, or where English is not their first language and that they are supported to access community services and activities.
General
- Attend relevant training and events as and when necessary in order to secure the most up-to-date knowledge and skills to carry out the duties of the post.
- To be committed to own continued professional development.
- To comply with all policies and procedures relating to child protection and safeguarding, reporting all concerns to the DSL.
- Maintain positive working relationships with all staff, parents, children, governors and visitors.
- Attend and participate in relevant meetings as required.
- Accompany teaching staff and pupils on visits, trip and out of school activities as required and take responsibility for a group under supervision of the teacher.
- To assist in the supervision of children outside the classroom including in the playground, dining areas and halls.
- Follow relevant school procedures and ensure confidentiality at all times.
- Manage demands and timings of the different roles outlined; by prioritising the workloads in accordance of the needs ensuring all times tasks are duly completed.
- Understand and support the role of colleagues and respond, as appropriately as required, to the needs of teaching staff, non-teaching staff and pupils with regard to the above duties.
The details contained in this job description reflect the content of the job at the date it was prepared. However, it is inevitable that, over time, the nature of the jobs may change. Existing duties may no longer be required and other duties may be gained without changing the general nature of the post or the level of responsibility entailed. Consequently, the school will expect to revise the job description from time to time and will consult with the post holder at the appropriate time.
What the school offers its staff
Thank you for expressing an interest in our recently advertised Family Liaison Officer role. At Elmgrove, children always come first and we know that they deserve the very best that we can offer them. The school is known for our inclusive approach where the abilities and gifts of all children are celebrated. All colleagues are valued members of the team with the simple mission of providing a rich, nurturing and high-quality learning environment for all.
We are seeking to appoint a talented individual to work with our hard working and dedicated professionals across the school. Elmgrove is an exciting and enriching place to work with over 800 pupils on roll. We are proud to be in a newly built school and are additionally resourced for children with physical disabilities.
There is a Parent Staff Association which organises community social activities. In addition, we have a Staff Well-Being group that arranges social activities for staff.
We offer professional opportunities for staff who wish to work in a supportive and creative atmosphere where success is celebrated. This post offers a great opportunity to work in a large, successful school where children want to succeed and staff members are fully supported by the Senior Leadership Team.
If you would like to have an informal chat or visit the school, please contact the school on 020 8909 2992 or email applications@elmgrove.harrow.sch.uk to arrange a suitable time.
Elmgrove Primary School & Nursery is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Pre-employment checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced Disclosure and Barring Service clearance check.
Once again, thank you for your interest and we look forward to receiving your application.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Please complete the online application.
CVs are not accepted.
Upload additional documents
If you need these documents in an accessible format, please contact the school.
About Elmgrove Primary School & Nursery
- School type
- Local authority maintained school, ages 3 to 11
- Education phase
- Primary
- School size
- 823 pupils enrolled
- Age range
- 3 to 11
- Ofsted report
- View Ofsted report (opens in new tab)
- Email address
- applications@elmgrove.harrow.sch.uk
- Phone number
- 020 8909 2992
Welcome to Elmgrove.
Close to central Harrow, our school is situated in a quiet residential area next to Kenton Park. We are fortunate to have undergone a huge transformation with a brand new school building built as part of the DFE Priority School Building Project, which we took possession of in November 2022. We are also privileged to be one of Harrow Council’s additionally resourced primary schools for children with physical disabilities, who are fully integrated across the school.
At Elmgrove, we inspire and nurture lifelong learners through effective teaching and learning whilst at the same time providing rich and truly enjoyable experiences for our children. We expect our children to achieve high standards in all that they do; children only get one chance at education and we wish to ensure that our children are confident, well prepared and well-educated citizens ready to play their part in their community. We work hard to ensure children are successful in the key areas of English and Maths however we also want them to learn and experience more than this through a varied curriculum and a range of extra-curricular activities.
We are proud to be a Gold Rights Respecting School and we are proud of our staff and children’s diverse backgrounds. We come together with an atmosphere of respect for each other. This is accomplished by: good leadership, effective management, committed staff, governors, parents and pupils working together as a team.
Our Golden Values are an important part of what makes our school special: Kindness, Respect, Responsibility and Commitment
Arranging a visit to Elmgrove Primary School & Nursery
To arrange a visit and increase the chance of a successful application email applications@elmgrove.harrow.sch.uk.
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