ICT Technician Caedmon College Whitby, Whitby, North Yorkshire

Job description

The main duties include:
• setting up and maintaining IT systems
• assisting staff and student users
• installing programmes according to copyright laws
• maintaining security systems and data protection
• managing mobile devices via management systems
• maintaining projectors and other display devices
• PAT testing equipment on a rolling cycle (with prior training, if not already trained)
• assisting in the monitoring of online behaviours as part of e-safety and safeguarding
• knowledge of working with some of the following; Microsoft Office and, Microsoft Active Directory and other server roles. Knowledge of Google Apps and Apple software would also be desirable.

Essential educational requirements

Preferable Qualifications, Training and Experience
Minimum 4 GCSE (A-C) (English Language essential) or equivalent
Relevant ICT qualification(s), such as
• ICT Systems Support – PC Maintenance - Level 1
• Certificate/Diploma in ICT Systems Support/Principles - Level 2
• Diploma in ICT Professional Competence - Level 2.

Essential qualifications

Other Requirements
A willingness to undergo training to learn new systems and/or processes
An understanding of the need for confidentiality in various aspects of the role
A willingness to be flexible in one’s work schedule and undertake general office duties and cover as required
Motivation to work with children and young people
A willingness to take part in the College's Performance Management process
To be committed to Continual Professional Development
A commitment to the safeguarding and welfare of young people

Essential skills and experience

Preferable; Any Microsoft certification and Experience of server operations.
Skills & Knowledge
Good interpersonal skills and an understanding of customer care
Good written and verbal communication skills: able to communicate effectively and clearly with a range of staff, young people, their families/carers and other agencies
Good Literacy and Numeracy skills
Competency in using Microsoft Office and a willingness to learn to operate the College’s management information system
Organisational and time management skills
Personal Qualities
Ability to work as part of a team
Resilience and a sense of humour in times of pressure
Attention to detail, neatness and accuracy
Able to problem solve and work with initiative

About Caedmon College Whitby

Community College for 11 - 16 year olds with a separate site for Whitby Sixth form students

Prospect Hill, Whitby, North Yorkshire, YO21 1LA
LA Maintained School
Caedmon College Whitby website (opens in a new window)