ICT Technician
This job expired on 11 October 2021 – see similar jobs
Start date details
As soon as possible
Closing date
11 October 2021 at 8am
Date listed
11 June 2021
Job details
Job role
- Learning support or cover supervisor
Visa sponsorship
- Visas cannot be sponsored
Working pattern
Contract type
- Permanent
Full-time equivalent salary
- SCP 5-9
Additional allowances
- Interesting work as a key member of a supportive team
- A learning-centred school where the best possible practice is the priority
- The opportunity to develop personally and professionally
- A vibrant, supportive community of like-minded individuals
ICT Technician job summary
To assist the ICT Support Team within the school.
Commitment to safeguarding
Safeguarding Statement:
Heckmondwike Grammar School is committed to safeguarding and promoting the welfare of its
students and expects all employees and volunteers to share this commitment.
Full details regarding our Safeguarding Procedures can be found on our website in the Safeguarding section, alternatively, please contact Recruitment to obtain a copy.
Upload additional documents
If you need these documents in an accessible format, please contact the school.
About Heckmondwike Grammar School
- School type
- Academy, ages 11 to 18
- Education phase
- View all Secondaryjobs
- School size
- 1520 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report (opens in new tab)
- School website
- Heckmondwike Grammar School website (opens in new tab)
- Email address
- recruitment@heckgrammar.co.uk
Department InformationWe are part of a vibrant and successful school, the ICT team have a proactive approach to delivering a high quality service to our clients (staff and students alike). We are a fast-learning, quick reaction department, specialising in solving end user needs as soon as possible with the understanding that underpinning teaching and learning is our priority.We would like to appoint a bright, capable individual to join our team, with a strong team player ethos and a passionate work ethic.The successful candidate will have the opportunity to be an important contributor to the growth of a forward looking, dynamic business.There is an expectation that on occasions the post holder will be required to work outside of theirnormal working day, for example to support the team and the school during open evenings and other such events. A degree of flexibility will be required of the post holder.Responsibilities:
- Action support requests that come in by helpdesk and telephone
- Provide first line technical support to clients
- Keep clients informed and up to date on the status of their tickets
- Monitor system alerts and escalate where necessary in our helpdesk system
- Actively seek to take on responsibilities and develop the roleSpecific responsibilities are set out in a detailed job description.In return we can offer:
- Interesting work as a key member of a supportive team
- A learning-centred school where the best possible practice is the priority
- The opportunity to develop personally and professionally
- A vibrant, supportive community of like-minded individualsWhat Will You Bring To The Role?
- Knowledge of or previous first line IT Support work experience
- Highly organised and ability to prioritise workload and meet deadlines
- A passion for the IT industry
- A strong work ethic
- Ability to work independently and as part of a team
- Ability to communicate effectively with staff and students at all levels
- Keen to learn
- Ability to contribute to the wider school life
- Energy and enthusiasm
- Suitability to work with young peopleWhy Should You Apply?Heckmondwike Grammar School is a unique school, with students who are eager to learn, keen to know more and want to enjoy their educational experiences. It is exceptional in many ways: a very diverse school community that produces results of the highest quality. We work effectively with our young people, really care about them and their futures and have an ultimate success measure of enabling them to proceed to where they want to go. Excellent relationships between staff and students are the norm, expectations are high and students perform very well as a consequence.In return, we offer a competitive salary and membership of the Local Government pension scheme.Completed applications should be sent by email to: recruitment@heckgrammar.co.uk.Further information about the school is available on the school website www.heckgrammar.co.uk
School location
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