IT Assistant
This job expired on 6 October 2023 – see similar jobs
Start date details
As soon as possible
Closing date
6 October 2023 at 9am
Date listed
22 September 2023
Job details
Job role
- Learning support or cover supervisor
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 8am-5pm – exact working times to be agreed.
Contract type
- Permanent
Full-time equivalent salary
- £20,258 FTE (pay award pending)
What skills and experience we're looking for
You will provide IT support across the whole academy and Trust as required, supporting both staff and students. Completing tasks, working with the help desk, closing issues and managing stakeholders to high standards. Successful candidates must be able to demonstrate good attention to detail and have a flexible approach to their work. You will provide face to face support whilst being supported and trained by our Senior IT Technician and an external IT support company who provide higher level IT support. You will be working as part of the supportive and friendly team and your main responsibilities will include duties such as:
- 1st line support duties
- IT support duties for colleagues and students
- Supporting the IT technician carrying out technical support and projects.
- Liaising with external support technicians
- Ensuring relevant IT records are kept up to date at all times
- Work to ensure technical issues are resolved in a timely manner
- Supporting with audio visual requests
- Assisting with day-to-day office tasks
What the school offers its staff
Benefits
- Ongoing training, support and mentoring will be provided
- Free access to Health Assured Employee Assistance Programme
- Free onsite Parking
- Generous discount at the David Nieper Ltd factory shop
Further details about the role
Supported Services
- Desktop Computers
- Laptops
- Servers
- Office 365 / Intune (Endpoint Manager)
- Firewalls (Sophos)
- Networking Equipment (e.g. Switches, Wireless APs, Network storage)
Personal qualities
- Mature attitude
- Smart in appearance
- Responsible
- Strong work ethic
- High levels of motivation
- Genuine desire to work with and learn about new technologies in computing
Commitment to safeguarding
The Governing Body is committed to the safeguarding of children and young people, so all staff appointments are subject to employment checks and a satisfactory enhanced DBS check.
Candidates should indicate an acceptance of, and a commitment to, the Academy’s policies in relation to equality and safeguarding and promoting the welfare of children.
It is an offence to apply for this role if an applicant is barred from engaging in regulated activity relevant to children.
Please follow the below link to view the Christopher Nieper Education Trust Safeguarding/Child Protection Policy https://davidnieper.academy/about-us/academy-policies/
Upload additional documents
If you need these documents in an accessible format, please contact the school.
About David Nieper Academy
- School type
- Academy, ages 11 to 18
- Education phase
- View all Secondaryjobs
- School size
- 775 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report (opens in new tab)
- School website
- David Nieper Academy website (opens in new tab)
- Email address
- jrodgers@davidnieper.academy
- Phone number
- 01773832331
Our Academy is sponsored by the Christopher Nieper Education Trust (previously David Nieper Education Trust), together with local employer partners, who are highly committed in supporting the development and achievements of our students. With a clearly defined approach to teaching, applied learning and brand-new purpose-built facilities, which opened in February 2017, we believe that this is a truly exciting time to join the academy. We are a growing academy now of 780 students 11-18 and will soon be at our full capacity of 850 students 11-18. This role is a new post due to our growing pupil numbers. Our September 2022 Ofsted Inspection graded the academy as ‘Good in all areas’, a fantastic improvement from the ‘inadequate’ Ofsted rating when we took over the academy - and we endeavour to build on this as we grow and develop further. We are currently the only academy within the Trust however the Trust is likely to grow in the very near future with a number of other schools actively looking to join.
Arranging a visit to David Nieper Academy
To arrange a visit and increase the chance of a successful application email jrodgers@davidnieper.academy.
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