20 days remaining to apply

  • Start date details

    As soon as possible

  • Closing date

    13 April 2026 at 12pm (midday)

  • Date listed

    24 March 2026

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Job details

Job role

  • IT support

Visa sponsorship

Visas cannot be sponsored

Working pattern

Full time: 37 hours per week, 52 weeks per year

Contract type

Permanent

Full-time equivalent salary

£29,064 - £31,022

Pay scale

Scale 5, SP 13 - 17

What skills and experience we're looking for

• Proven experience working in an IT support team for medium to large digital estates (essential).

  • Ability to demonstrate working knowledge of basic to moderately complex hardware and software and problem-solving skills (essential)
  • Educated with at least a pass in maths and English at level 2/GCSE (essential)
  • Valid driving licence with access to a vehicle to regularly travel between Severndale campuses (essential)
  • Experience working in the education sector and the importance of safeguarding/Keeping Children Safe in Education (desirable)
  • Educated with a relevant IT/computer science qualification at least at level 3 (desirable)
  • Professional qualifications/training relevant, such as Microsoft Cloud Administrator, Microsoft Intune fundamentals, etc. (desirable)

• Excellent customer service skills, to deliver a customer-focused approach to support requests and capable of comfortably working in a fast-paced, team-oriented, and self-motivated environment (essential)

  • Extensive knowledge of the Microsoft 365 suite (essential)
  • In-depth knowledge of apps within Microsoft 365 to develop data securely in multiple ways (essential)
  • Knowledge of Apple School Manager and MDM system for Apple devices (desirable)
  • Technical proficiency in troubleshooting hardware and software issues across a range of operating systems (essential)

• Knowledgeable in the building, imaging, and setup of new device deployments, including systems such as Intune and Autopilot (essential)

• Understanding of the IT systems and network ecosystem to be able to give high-quality support (essential)

• Ability to adapt to new technologies and a mindset dedicated to continuing professional development (essential)

What the school offers its staff

Permanent contract

· Scale 5 is SCP 13 - 17 (£29,064 - £31,022)

· Access to the Schools Advisory Service

· Bike to work scheme

· Continuing Professional Development

· LA Pension Scheme

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.
Visas cannot be sponsored.
If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

Please complete the online application.

CVs will not be accepted for this application.

Apply for this job

Additional documents

If you need these documents in an accessible format, please contact the school.

IT Desktop Support Technician Candidate Pack (Spring 2026) (1).pdf - 633 KB (opens in new tab)
Blank Application Form.doc - 216 KB (opens in new tab)

About Severndale Specialist Academy

School type
Academy, ages 2 to 19
School size
414 pupils enrolled
Age range
2 to 19
Ofsted report
View Ofsted report
School website
Severndale Specialist Academy website
Email address
recruitment@severndaleacademy.co.uk
See more jobs
teaching-vacancies.service.gov.uk/organisations/severndale-specialist-academy

Severndale Specialist Academy:

Severndale Specialist Academy is a multi-site special school incorporating our Monkmoor campus, provision within a local mainstream secondary school and a purpose built 16-25 year old provision at our local college. We work with young people with special educational needs from within Shropshire and beyond. Our children and young people can access Severndale Specialist Academy from nursery age through to 25 and have a range of learning, physical and mobility difficulties and some students require personal care. Supporting communication and enabling independence is a key focus of our work .

Severndale is a truly unique special school and is one of the largest special schools in the country. We are proud to be able to meet the needs of over 430 young people across all abilities of the SEND spectrum and across three different sites. Severndale is also proud to be part of The Learning Community Trust, a truly inclusive multi academy trust based in Telford.

School location

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