IT Technical Services Technician (Maternity Cover)
The Downs School, Newbury, Berkshire, RG20 6AD14 days remaining to apply
Start date details
TBD
Closing date
26 March 2025 at 8am
Date listed
11 March 2025
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours hours per week, Full Time, non-Term Time
Contract type
- Fixed term - Maternity Cover - Maternity or parental leave cover
Pay scale
- Pay Scale Band E (£25,584 - £27,711) Fixed Term (Maternity Cover)
What skills and experience we're looking for
Job overview
We are seeking to appoint an IT Technical Services Technician to join our IT Technical Services team on a fixed term basis, supporting the Downland Federation with IT support services. The IT Technical Services department maintains a strategic programme of development, maintenance and support of the IT provision to the schools. The IT Technical Services Technician is a key member of that team performing varied tasks, but with specific assigned responsibilities including 1st level IT support.
The successful candidate will
- Provide IT support to staff and students, assisting them with the effective use of IT services.
- Maintain and troubleshoot user-facing IT equipment and services, ensuring optimal operation wherever possible
- Prioritise support tasks based on importance, urgency, and workload, maximising the overall benefit to the school
- Monitor and manage the helpdesk, ensuring prompt responses to user requests. Log and respond to helpdesk tickets in a timely and efficient manner
- Deliver user application support, helping users explore advanced functionalities beyond their usual scope. This may include one-on-one training on topics such as Excel formulas, Word content formatting, Office macros, or image/video processing
- Perform routine maintenance of user-facing IT equipment as needed or appropriate
- Provide IT support for events, including setting up presentations, videos, or other technical requirements. Be available to address any issues during events, which may occasionally occur early in the morning or in the evening
In return you will
- experience a caring, positive ethos that prioritises staff wellbeing and recognition
- be empowered to work with ambitious, dedicated, capable staff who are deeply committed to develop the whole child
- work in a professional, stimulating, and collaborative working environment
The Downs School, a Foundation, 11-18 comprehensive school, is a successful, oversubscribed, and popular school serving the Downs area of West Berkshire. The roll is over 1400 with a well-established sixth form. Results at all levels are consistently outstanding and the best in West Berkshire, and Ofsted described our students as having ‘excellent personal and social skills’ who ‘achieve well academically.’
More information about the post and the school can be found on our website www.thedownsschool.org or by contacting the HR department
on 01635 270000 orrecruitment@thedownsschool.org.
Please submit your application online via TES by26 March 2025, 8am.We reserve the right to stop applications if a suitable candidate is found before the closing date.
The Downs School is committed to safeguarding and promoting the welfare of children and young people. Successful applicants will be subject to an Enhanced Disclosure Check through the DBS, social media checks and required to provide evidence that they have a right to work in the UK.
What the school offers its staff
We are seeking to appoint an IT Technical Services Technician to join our IT Technical Services team on a fixed term basis, supporting the Downland Federation with IT support services.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs are not accepted.
Additional documents
If you need these documents in an accessible format, please contact the school.
About The Downs School
- School type
- Local authority maintained school, ages 11 to 18
- Education phase
- Secondary
- School size
- 1405 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- School website
- The Downs School website
- Email address
- recruitment@thedownsschool.org
The Downs School, a Foundation, 11-18 comprehensive school, is a successful, oversubscribed and popular school serving the Downs area of West Berkshire. The roll is nearly 1300 with a well-established sixth form. Results at all levels are consistently above national averages and Ofsted described our students as having ‘excellent personal and social skills’ who ‘achieve well academically’.
Arranging a visit to The Downs School
To arrange a visit and increase the chance of a successful application email recruitment@thedownsschool.org.
School location
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