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IT Technician (1st/2nd Line Support)
Lutterworth College, Lutterworth, Leicestershire, LE17 4EWThis job expired on 13 May 2024
Job start date
22 August 2024
Closing date
13 May 2024 at 3pm
Date listed
3 May 2024
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: Full time, all year round, 37 hours per week
Contract type
- Permanent
Full-time equivalent salary
- £24,708 - £25,983 per annum (pay award pending)
Pay scale
- Grade 7 (Points 11-14)
What skills and experience we're looking for
IT TECHNICIAN (1st/2nd Line Support)
We are seeking to appoint an IT Technician to respond to incidents and provide 1st/2nd line support to staff and students with the use of IT.
Permanent position to start as soon as possible
Full time, all year round 37 hours per week
Grade 7 (Pt 11-14) £24,708 - £25,983 per annum (pay award pending)
8:00am – 4:00pm Monday to Friday
Option for partial remote working subject to agreement.
Working pattern subject to change in line with operational needs of the school.
“This is a school where staff care for the pupils and want the best for them.”
“Pupils understand the value of each subject and how it might help them in the future.”
(Lutterworth College Ofsted, January 2023)
We would like from you:
- A proactive solution focused approach to investigating, evaluating and resolving IT based problems.
- To have excellent communication skills, allowing you to work effectively with staff and students.
- To have GCSE A*-C or equivalent in Maths and English.
- To have the ability to work under pressure and as part of a team.
For further information and details of how to apply please visit the vacancies page of our website www.lutterworthcollege.com and return completed application forms to:
Diane Orton: d.orton@lutterworthcollege.com
What the school offers its staff
- A strong commitment to your training and development.
- Fantastic students who are a pleasure to work with.
- Excellent facilities & resources.
- The opportunity to make a real difference to students’ lives.
- Automatic enrolment to the Local Government Pension Scheme.
- Free on-site parking.
- Comprehensive Wellbeing package
Further details about the role
THE POST
An IT Technician (1st/2nd Line Support) is required to help support a large IT infrastructure across the whole site. Your main role will be to provide a point of contact for staff and students, responding to IT incidents and providing 1st and 2nd line support. You will be maintaining IT equipment across Lutterworth College as well as ensuring equipment audits remain up to date.
THE TEAM
The IT support team at Lutterworth College is a small group of highly skilled & motivated individuals supporting the school with all educational technologies with a priority on teaching and learning. We maintain over 800 Microsoft Windows11 devices, principally managed via Microsoft Intune, with a small number of local AD connected devices. Most of storage is hosted on Office365 or Teams, and local on prem server infrastructure are redundant Microsoft Hyper-V clusters, hosting around 35 VMs to run on site services.
The IT support team service all the school’s curriculum & business IT provision, looking after services such as Office365, SharePoint/Teams, Azure, Web filtering and MIS along with systems such as Wi-Fi, Managed Print and Door access. Additionally, we carry out in house maintenance and minor hardware repairs.
We’re committed to providing reliable, resilient systems that can be depended upon, and pride ourselves on giving excellent customer care-based service for all users of the school systems. To help achieve this, we encourage the team to train in a wide and diverse range of skills & duties and support each other when specialist knowledge is required.
Commitment to safeguarding
Lutterworth College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments will be subject to receipt of a satisfactory Enhanced DBS check, pre-employment checks including evidence of your right to work in the UK, online checks and a satisfactory Health Check. References will be requested for all shortlisted applicants before interview.
Upload additional documents
If you need these documents in an accessible format, please contact the school.
About Lutterworth College
- School type
- Academy, Church of England, ages 11 to 19
- Education phase
- View all Secondaryjobs
- School size
- 1580 pupils enrolled
- Age range
- 11 to 19
- Ofsted report
- View Ofsted report (opens in new tab)
- School website
- Lutterworth College website (opens in new tab)
- Email address
- d.orton@lutterworthcollege.com
Arranging a visit to Lutterworth College
To arrange a visit and increase the chance of a successful application email d.orton@lutterworthcollege.com.
School location
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