EXPIRED

IT Technician

Pool Academy, Redruth, Cornwall, TR15 3PZ

This job expired on 21 November 2023 – see similar jobs

• Start date details

  ASAP

• Closing date

  21 November 2023 at 9am

• Date listed

  18 September 2023

Job details

• Job role:
  • Teaching assistant
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full-time equivalent salary: £21,028.00 - £22,905.00 Annually (Actual) Grade C

IT Technician job summary

Role Summary

Working as part of the IT Team, you will ensure an effective and efficient operation of each school/college’s network, IT equipment and systems. 

You will be responsible for handling a diverse range of tasks including:

completing routine maintenance of IT systems

cleaning and monitoring computer equipment

ensuring that the school and Trust remain compliant with software licensing and adhere to network security processes. 

With your strong organisational and communication skills, you will:

deliver world class IT support

provide first-line support to staff and students and advise on safe use of the internet

replace IT equipment 

ensure that the schools and Trust remain compliant

Key areas of responsibility - What will you be doing

Follow Up

Monitor and track progress on various initiatives and tasks to ensure that they are completed as planned.

Proactively follow up with colleagues to address potential issues and ensure accountability for assigned responsibilities.

Regularly assist with audits, stock takes and quality checks of the Trust IT hardware and software.

Replace equipment as necessary or as per schedule.

Maintain hardware and software stocks.

Build Trust

Provide diagnostic and repair support; including working with outside agencies, delivering prompt and successful solutions.

Foster strong and positive relationships with team members and other Trust staff.

Demonstrate reliability, integrity, and professionalism in handling sensitive information and maintaining confidentiality.

Build Knowledge

Conduct research and stay updated on new developments in Information and Communications Technology.

Support the education and upskilling of our Athena teams to increase confidence in using IT systems.

Prioritisation

Assess and prioritise tasks and projects based on their importance and urgency to meet deadlines and Athena goals.

Efficiently manage time and resources to ensure the completion of essential tasks while balancing competing demands.

Clarity and Energy

Communicate clearly and concisely to convey information, instructions, and goals effectively to team members, staff and students.

Exhibit enthusiasm and motivation in daily activities to inspire and energise the team and create a positive work environment.

Person Specification - How you will be doing it

Dream Big

Approach responsibilities with ambition and creativity, envisioning innovative solutions to challenges. 

Think beyond the status quo and strive to bring positive change and growth to Athena. 

Actively seek opportunities for improvement in processes, aiming to maximise efficiency and effectiveness.

Deliver value opportunities for world class education for all students

Be Kind

Foster a culture of empathy, respect, and compassion within Athena. 

Treat colleagues, team members, and stakeholders with kindness and understanding, valuing diversity and inclusivity. 

Actively listen to others' perspectives and concerns and respond with empathy and support, creating a positive and supportive work environment.

To encourage acceptance and inclusion of all students. 

Support positive strategies for promoting equality and for challenging racial and other prejudice.

Take Responsibility

Take ownership of their tasks and commitments, ensuring that they are completed with dedication and accuracy. 

Be accountable for their actions, decisions, and outcomes, readily admitting mistakes and learning from them. 

Actively collaborate with colleagues, demonstrating a willingness to assist and support others to achieve shared goals.

To maintain confidentiality of information acquired in the course of undertaking duties for the department.

Ensure Health and Safety and Safeguarding are at the centre of your approach.

Take accountability for your own development and aspire to deliver the very best practice across all areas of your role.

Qualifications

GCSE C or above (or equivalent) in Maths and English

Experience

Essential

Competent use of IT equipment and systems, and ability to troubleshoot issues

Excellent communication skills, both oral and written

Strong problem-solving and critical thinking skills

Desirable

Experience working in IT support

Experience in a school/college or similar environment

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.

Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description

You could reasonably be asked to work out of our partner sites to support where required

*Please note*: This role is essential and as such we will be interviewing as suitable applicants apply. We reserve the right to close this role early should vacancies be filled before the closing date.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

This job post has expired.

About Pool Academy

• School type: Academy, ages 11 to 16
• Education phase: Secondary
• School size: 632 pupils enrolled
• Age range: 11 to 16
• Ofsted report: View Ofsted report (opens in new tab)
• School website: Pool Academy website (opens in new tab)
• See more jobs: teaching-vacancies.service.gov.uk/organisations/pool-academy (opens in new tab)

Pool Academy, in the heart of West Cornwall, is a community school that puts its pupils at the centre of everything it does. With excellent pastoral care, allied to an aspirational academic curriculum, we offer a student experience which is second to none.

Popular with parents and surrounded by beautiful countryside and amazing beaches, Pool Academy is the perfect place to take the next step in your career and enjoy all that Cornwall has to offer. Staff at Pool Academy pride themselves on providing a supportive environment, a clear vision for raising outcomes and a belief in the importance of extra-curricular opportunities.

Central to everything we do are our core values: Aspiration, Belonging and Respect. We have the highest aspirations for all students and we mirror these with the very highest expectations for student conduct. This ensures learning is maximised and all students thrive in a caring and respectful environment.

Our vision is driven by the desire to remove any barriers which could prevent students from achieving academic success. Key to this is giving students opportunities to develop self-esteem through academic success. Our dedicated and highly skilled staff team thrive on this, working with parents and carers to produce confident, ambitious young adults who are equipped with the education and skills they will need in order to make positive and sustained contributions to society.

Our students are confident and articulate. They are polite and well behaved. Student leadership is a strength of the school and the prefects underpin a strong network of student support and leadership.

Pool Academy is a technology led creative community which uses resources to engender success for all its students. Every student and member of staff has an iPad and their use is embedded in our ambitious and rigorous curriculum.

The Trustees are deeply invested in all areas of the school and have been instrumental In ensuring our facilities and learning environment are the envy of many other schools. Our extra-curricular offer is extensive. We believe that an arts and sports education is essential for students’ development and that creativity is central to all disciplines.

Our website provides an initial insight, therefore you are very welcome to visit us and see for yourself what makes Pool Academy so special.

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