IT Technician
Pool Academy, Redruth, Cornwall, TR15 3PZ7 days remaining to apply
Start date details
ASAP
Closing date
10 October 2023 at 9am
Date listed
18 September 2023
Job details
Job role
Visa sponsorship
- No, visa sponsorship not available
Working pattern
Contract type
- Permanent
Full-time equivalent salary
- £21,028.00 - £22,905.00 Annually (Actual) Grade C
IT Technician job summary
Role Summary
Working as part of the IT Team, you will ensure an effective and efficient operation of each school/college’s network, IT equipment and systems.
You will be responsible for handling a diverse range of tasks including:
completing routine maintenance of IT systems
cleaning and monitoring computer equipment
ensuring that the school and Trust remain compliant with software licensing and adhere to network security processes.
With your strong organisational and communication skills, you will:
deliver world class IT support
provide first-line support to staff and students and advise on safe use of the internet
replace IT equipment
ensure that the schools and Trust remain compliant
Key areas of responsibility - What will you be doing
Follow Up
Monitor and track progress on various initiatives and tasks to ensure that they are completed as planned.
Proactively follow up with colleagues to address potential issues and ensure accountability for assigned responsibilities.
Regularly assist with audits, stock takes and quality checks of the Trust IT hardware and software.
Replace equipment as necessary or as per schedule.
Maintain hardware and software stocks.
Build Trust
Provide diagnostic and repair support; including working with outside agencies, delivering prompt and successful solutions.
Foster strong and positive relationships with team members and other Trust staff.
Demonstrate reliability, integrity, and professionalism in handling sensitive information and maintaining confidentiality.
Build Knowledge
Conduct research and stay updated on new developments in Information and Communications Technology.
Support the education and upskilling of our Athena teams to increase confidence in using IT systems.
Prioritisation
Assess and prioritise tasks and projects based on their importance and urgency to meet deadlines and Athena goals.
Efficiently manage time and resources to ensure the completion of essential tasks while balancing competing demands.
Clarity and Energy
Communicate clearly and concisely to convey information, instructions, and goals effectively to team members, staff and students.
Exhibit enthusiasm and motivation in daily activities to inspire and energise the team and create a positive work environment.
Person Specification - How you will be doing it
Dream Big
Approach responsibilities with ambition and creativity, envisioning innovative solutions to challenges.
Think beyond the status quo and strive to bring positive change and growth to Athena.
Actively seek opportunities for improvement in processes, aiming to maximise efficiency and effectiveness.
Deliver value opportunities for world class education for all students
Be Kind
Foster a culture of empathy, respect, and compassion within Athena.
Treat colleagues, team members, and stakeholders with kindness and understanding, valuing diversity and inclusivity.
Actively listen to others' perspectives and concerns and respond with empathy and support, creating a positive and supportive work environment.
To encourage acceptance and inclusion of all students.
Support positive strategies for promoting equality and for challenging racial and other prejudice.
Take Responsibility
Take ownership of their tasks and commitments, ensuring that they are completed with dedication and accuracy.
Be accountable for their actions, decisions, and outcomes, readily admitting mistakes and learning from them.
Actively collaborate with colleagues, demonstrating a willingness to assist and support others to achieve shared goals.
To maintain confidentiality of information acquired in the course of undertaking duties for the department.
Ensure Health and Safety and Safeguarding are at the centre of your approach.
Take accountability for your own development and aspire to deliver the very best practice across all areas of your role.
Qualifications
GCSE C or above (or equivalent) in Maths and English
Experience
Essential
Competent use of IT equipment and systems, and ability to troubleshoot issues
Excellent communication skills, both oral and written
Strong problem-solving and critical thinking skills
Desirable
Experience working in IT support
Experience in a school/college or similar environment
Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.
Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description
You could reasonably be asked to work out of our partner sites to support where required
*Please note*: This role is essential and as such we will be interviewing as suitable applicants apply. We reserve the right to close this role early should vacancies be filled before the closing date.
Applying for the job
Using the application form
This school accepts applications through their own website, where you may also find more information about this job.
About Pool Academy
- School type
- Academy, ages 11 to 16
- Education phase
- View all Secondaryjobs
- School size
- 562 pupils enrolled
- Age range
- 11 to 16
- Ofsted report
- View Ofsted report (opens in new tab)
- School website
- Pool Academy website (opens in new tab)
Pool Academy, in the heart of West Cornwall, is a community school that puts its pupils at the centre of everything it does. With excellent pastoral care, allied to an aspirational academic curriculum, we offer a student experience which is second to none.
Popular with parents and surrounded by beautiful countryside and amazing beaches, Pool Academy is the perfect place to take the next step in your career and enjoy all that Cornwall has to offer. Staff at Pool Academy pride themselves on providing a supportive environment, a clear vision for raising outcomes and a belief in the importance of extra-curricular opportunities.
Central to everything we do are our core values: Aspiration, Belonging and Respect. We have the highest aspirations for all students and we mirror these with the very highest expectations for student conduct. This ensures learning is maximised and all students thrive in a caring and respectful environment.
Our vision is driven by the desire to remove any barriers which could prevent students from achieving academic success. Key to this is giving students opportunities to develop self-esteem through academic success. Our dedicated and highly skilled staff team thrive on this, working with parents and carers to produce confident, ambitious young adults who are equipped with the education and skills they will need in order to make positive and sustained contributions to society.
Our students are confident and articulate. They are polite and well behaved. Student leadership is a strength of the school and the prefects underpin a strong network of student support and leadership.
Pool Academy is a technology led creative community which uses resources to engender success for all its students. Every student and member of staff has an iPad and their use is embedded in our ambitious and rigorous curriculum.
The Trustees are deeply invested in all areas of the school and have been instrumental In ensuring our facilities and learning environment are the envy of many other schools. Our extra-curricular offer is extensive. We believe that an arts and sports education is essential for students’ development and that creativity is central to all disciplines.
Our website provides an initial insight, therefore you are very welcome to visit us and see for yourself what makes Pool Academy so special.
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