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Receptionist / Administrator
Mossbourne Community Academy, London, E5 8JY27 days remaining to apply
Job start date
28 April 2025
Closing date
28 March 2025 at 11:59pm
Date listed
28 February 2025
Job details
Job role
- Administration, HR, data and finance
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: Term time only plus 2 weeks (41 weeks) plus Inset days :27,28,29th August 2025
Contract type
- Permanent
Full-time equivalent salary
- Spine point 12 – 21 [£23,771.64 to £27,164.73 (Actual Pay)]
What skills and experience we're looking for
The post holder’s key responsibilities are, but not limited to:
Federation Administrator: Reception
To provide an excellent customer services experience to all.
To be responsible for all reception duties including communicating academy information to parents, pupils and visitors, using a variety of media.
Welcoming visitors adhering to all safeguarding and security protocols
To operate efficiently and effectively, communicate calls and messages to staff throughout the academy.
To manage the meeting room facilities including the presentation of the rooms and the room booking system.
To be responsible for the creating and updating of the academy telephone list, every term.
To review and update the Reception Handbook on an annual basis
To assist students and related items such as collating absence and lateness reports, updating registers, requesting homework for absent students, relaying messages. The ability to work effectively using the academy’s SIMs (school data base) system.
The ability to carry out a range of other administrative duties, filing, photocopying, typing etc., assigned by the Lead Administrator or directed by SLT, in conjunction with the Administration Team
Post – deliver/send
To be responsible for providing a welcoming reception area, keeping the area tidy
To be responsible for booking taxis and couriers when directed, ensuring an accurate record of travel is maintained.
Attend evening events when required
Cover for colleague if absent – at short notice
General Administration
To assist in the maintenance of the academy’s computerised database information
To provide administrative support to the Federation when required
To be responsible for the handling of incoming and outgoing post and telephone enquiries dealing with queries, seeking advice if necessary
To make full and appropriate use of the ICT at the school and develop computer aided administration which supports the work of the school
To establish and maintain good relationships with students, parents/carers, colleagues, contractors and other professionals
To support with collating, amending and updating pupil files and reports including SIMS
In liaison with the Senior Administrative Officer review existing standards and procedures while implementing new best practices to ensure a seamless delivery of Front of House Services
To evaluate and improve your own practice, which may lead to improvements in the day-to –day running of the school and take responsibility for personal professional development
To maintain professional portfolio of evidence to support the Performance Management process
To support the sending of text messages to parents as required
To attend school events as required
To perform other duties, including covering the essential work of absent colleagues in all federation schools, commensurate with the grading of the post, as directed by the Line Manager
To attend training sessions and meetings as required
To be flexible within the broad remit of the post
To ensure compliance within the school of data protection regulations
Deal with confidential data, material and issues appropriately
Maintain accurate records and filing systems
Other duties
To undertake First Aid duties, including, but not restricted to the accompaniment of students to hospital, if necessary.
This job description is not necessarily a comprehensive definition of the post. It will be reviewed at least once a year and may be subject to modification at any time after consultation with the post-holder.
What the school offers its staff
Federation staff are rewarded through access to a comprehensive benefits package, including but not limited to:
Benenden health membership, to support health and wellbeing, fully paid by the Federation
Discounted gym membership with the ability to spread membership costs
Free staff fitness classes
Cycle to work and season ticket loan schemes
Free lunches (T&Cs apply)
Discounts at local restaurants
Saturday pay programme
Special leave scheme
First rate professional development and career opportunities
Staff appreciation awards and events
The Mossbourne Allowance (Ts & Cs apply)
Commitment to safeguarding
Mossbourne Federation reserves the right to modify job descriptions to ensure the needs of the Federation & students are met. Mossbourne Federation provides equal employment opportunities to all employment applicants and employees without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, or status. The document is not a comprehensive list; it simply outlines expectations of the role. This post is subject to an enhanced DBS disclosure. The post holder must be committed to safeguarding the welfare of children.
Applying for the job
Apply for the job by following the link below.
CVs are not accepted.
Additional documents
If you need these documents in an accessible format, please contact the school.
About Mossbourne Community Academy
- School type
- Academy, ages 11 to 18
- Education phase
- Secondary
- School size
- 1432 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report (opens in new tab)
- School website
- Mossbourne Community Academy website (opens in new tab)
- Email address
- recruitment@mossbourne.org
The Mossbourne Federation’s flagship academy, Mossbourne Community Academy (MCA) is built on high expectations and doing right by the pupils in our care. We are driven to ensure that MCA pupils have future choice and opportunities, succeed in their chosen career pathway and make positive contributions to society. MCA has not only changed the face of education in Hackney, but has also raised the bar in educational expectations to the highest level; we achieve recognition, nationally, and annually, for setting a new benchmark for non-selective comprehensive education. All pupils, regardless of race, gender, background or ability, are encouraged to achieve their true potential and the behaviour of our pupils is exemplary. With outstanding GCSE and A-level results, year on year, Mossbourne Community Academy is placed within the top 1% of schools in the country. We are tremendously proud that our most recent Ofsted Inspection, dated November 2021, judged the academy as ‘outstanding’ and starts with the sentence ‘Mossbourne Community Academy changes pupil’s lives for the better’, because that is what we do, year on year. In 2023, Mossbourne Community Academy was named the top comprehensive school in London in The Sunday Times ‘Good Schools Guide’, the 5th most oversubscribed school in England and the most oversubscribed school in London. Such recognition is testament to the pride, hard work and dedication of our staff body, pupils and parents.
School location
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