2 days remaining to apply

  • Start date details

    As soon as possible

  • Closing date

    30 September 2024 at 9am

  • Date listed

    6 September 2024

Job details

Job role

  • Administration, HR, data and finance

Visa sponsorship

Visas cannot be sponsored

Working pattern

Full time

Contract type

Permanent

Full-time equivalent salary

£23,157.00 - £23,855.00 Annually (Actual)

School Receptionist & Student Receptionist job summary

The role of the Receptionist is to the provide an outstanding and professional front of house service with a warm welcome and greeting to all students, staff, and visitors, ensuring due diligence to safeguarding and Health & Safety and in line with School’s protocol and to ensure the efficient running of the school reception.

This role will also involve providing a professional service to students and staff at the Student Reception office.

The postholder is also expected to support the areas of administration and maintain efficient administrative systems and processes to support the effective running of the school, including updating and maintaining relevant administrative tasks, ensuring effective and consistent guidance and information is delivered.

Responsibilities / Duties

1. To ‘open up’ the main school/student reception area each morning to project a professional and welcoming environment (this will be based on the rota).

2. Ensuring appropriate standards of tidiness and order in the school reception area so as to project a professional and welcoming environment for parents, pupils and visitors to the school.

3. To receive and prioritise incoming telephone calls and visitor/student queries and deal with them appropriately and professionally including recording and distributing messages as required.

4. To welcome visitors in a professional and hospitable manner, ensuring signing-in procedures are followed.

5. To provide administrative and secretarial support in such areas as word processing, correspondence, reports and publications, updating and extracting computer information (Arbor), inputting data, photocopying and filing; as necessary.

6. Registering students who arrive late to school.

7. Recording students who leave during the school day, ensuring appropriate documentation has been completed prior to student departure.

8. Signing/checking deliveries/parcels to the school and labelling to ensure the Site Team can distribute appropriately.

9. Assist with attendance information, as required.

10. Liaise with the student reception volunteers to pass messages and information to other colleagues and students.

11. To support the pastoral & behaviour team who monitor/identify;

Attendance and tackle low attendance.

Internal/external truancy.

Detentions.

Students at risk of exclusion.

Students with low self-esteem.

Students with family and school issues impacting on school life.

Students educationally underachieving.

12. Issuing of replacement items to students - including student planners and school ties – at a cost.

13. Assisting in the organisation of school events, including parents’ evenings – liaising with the Resources Supervisor and Heads of Year. Providing registers and ensuring student volunteers are in place.

14. To work with other administration colleagues to ensure the school has up to date contact information for parents of every student.

15. To assist students with logins for school systems.

16. To co-ordinate lost property and uniform donations.

17. Ensure the parental contact through the reception area is friendly, supportive, and professional.

18. To keep up to date records of student lockers.

19. To ‘close down’ the student reception at the end of the day.

20. To adopt a business-like office environment, ensuring excellent, consistent administration support and customer service is provided, the School’s Vision is met, good relationships with staff are promoted, and you are consistently role modelling professional behaviour

21. Efficiently maintain the school’s information management system ensuring accuracy and full compliance with GDPR and in line with our Data Retention Policy

22. Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy, whilst maintaining confidentiality at all times

23. Share best practice with the wider team and approach all tasks with a growth mindset

24. Ensure the working environment is to a professional standard and contribute towards the wider academy objectives and improvements

25. Carry out first aid duties and undertaking fire marshal duties, if and when required (Training will be provided).

26. Be willing to undertake appropriate training in line with contractual duties

27. Be flexible in regards to working hours when required, to assist in attending and supporting out of hours’ School events e.g. summer fair, parents’ evenings when required

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs are not accepted.

Visas cannot be sponsored.
View advert on school website (opens in new tab)
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About Kingsmead School

School type
Academy, ages 11 to 18
Education phase
View all Secondaryjobs
School size
1559 pupils enrolled
Age range
11 to 18

Kingsmead is a large, mixed, oversubscribed school – easily accessible from both central London and surrounds – with loyal staff, an established standing in the community and a very strong track record. We are consistently above average in Progress 8 and A Level value added, with high Ebacc entry and a wide range of options at KS4 and KS5. Those outcomes are built on a calm, purposeful and collaborative atmosphere.

Despite the school’s size and standing, the Headteacher was appointed relatively young after experience of leading for a high-performing academy chain and in one of the most successful London boroughs. He has restarted the school culture and approach over the last few years and is determined to push it forward from being in the top 20% nationally to being somewhere where things are achieved others do not think possible.

School location

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