Senior IT Technician
The Arnewood School, New Milton, Hampshire, BH25 6RS15 days remaining to apply
Start date details
As soon as possible
Closing date
6 January 2025 at 9am
Date listed
9 December 2024
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours per week, Monday to Friday
Contract type
- Permanent
Full-time equivalent salary
- £26,918 to £29,616
What skills and experience we're looking for
We are seeking a Senior IT Technician to join our team providing IT support across our schools to staff and students.
You will provide first line support including call logging, diagnostics and resolving support incidents. You will gain experience of IT projects and upgrades.
The successful applicant will work as part of an existing team to support around 1100 users across two school sites in New Milton.
We are looking for candidates who are self-motivated, enthusiastic and organised with good communication skills and IT knowledge. Experience in an IT support role is essential, preferably in an education setting, although not essential. Experience of leading or overseeing an IT team is preferrable.
The post is full-time, 37 hours per week, 52 weeks per year with 24 days paid holiday. Consideration would be given to part-time working for an outstanding candidate.
Responsibilities include:
- Working as part of a team to enable a smooth operation and availability of all IT, network, computer & cloud services for the schools
- Offer IT support as a 1st point of technical contact, helping the IT apprentice
- Working to Service Level Agreements for all schools and staff of the Trust, aiming for response and resolution target times
- To manage workflow within the IT department
- Working with Office365 cloud and email services
- Work under existing effective IT systems and offer suggestions for improvement
- Update essential spam filtering to keep email content appropriate for all staff & students
- Providing 1st point of technical support in networking equipment across the school sites
- Ensure Wi-Fi access is available across sites, provide guest access & appropriate Wi-Fi/internet access for all staff & students
- Updating file access with appropriate permissions & sharing areas
- Ensure new equipment for staff/students including PCs, projectors, electronic white boards, cameras etc. is suitable for the needs of users
- Participate in discussions with users to understand their ICT requirements and recommend solutions to meet their needs in terms of hardware and software
- Identify areas that the Trust can improve our service and share these with the Director of IT
- Fitting new hardware to assets
- Make network cables, test and re cable rooms as required Regularly checking all IT equipment
- To manage printers
- Provide network and peripheral support to staff during lessons
- Assist with the development of the IT Technicians across the Trust, sharing knowledge and good/best practice
- Be an escalation route for Trust IT Technicians when problems arise or support is required
An application form is available on our websitewww.arnewood.hants.sch.uk/vacancies. To arrange an informal chat or visit to the school, please contact Lindsey Harper on 01425 625405.
Closing date for receipt of applications is Monday 6th January 2024. Interviews will be held shortly thereafter.
The Arnewood School follows best practice in recruiting staff in relation to safeguarding and is an equal opportunities employer.
What the school offers its staff
- well-considered professional development and a wide range of professional opportunities, including significant leadership development opportunities at the right time.
- excellent career progression opportunities given our strength in partnership working
- a supportive, committed and experienced team of specialists to work alongside
- sound mentoring for all new staff from a stable and experienced senior team
- excellent accommodation
- exemplary personnel practice including salary progression and pension contributions
- a work life balance that values individual happiness and fulfilment.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Please download the application form using the link below, and once completed send to l.harper@arnewood.hants.sch.uk
CVs are not accepted.
Upload additional documents
If you need these documents in an accessible format, please contact the school.
About The Arnewood School
- School type
- Academy, ages 11 to 18
- Education phase
- Secondary
- School size
- 957 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report (opens in new tab)
- School website
- The Arnewood School website (opens in new tab)
- Email address
- l.harper@arnewood.hants.sch.uk
- Phone number
- 01425 625405
The Arnewood School offers a welcoming, professional, and supportive atmosphere for new colleagues.
Our academic record over a long period of time shows us to be a consistently high performing school, with impressive examination results at all key stages, including our vibrant sixth form.
We aim to meet individual students' needs and help every child fulfill their potential placing great emphasis on a healthy balance between academic work and all-round social development. The school is ideally situated in New Milton at the gateway to The New Forest National Park with easy access to recreational activities by the sea and in the forest.
Arranging a visit to The Arnewood School
To arrange a visit and increase the chance of a successful application email l.harper@arnewood.hants.sch.uk.
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