Student Services Manager
The Swan School, Oxford, OX2 7WPThis job expired on 23 September 2024 – see similar jobs
Start date details
October / Early November 2024
Closing date
23 September 2024 at 8am
Date listed
14 September 2024
Job details
Job role
- Administration, HR, data and finance
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full-time equivalent salary
- £22,780.00 - £24,388.00 Annually (Actual) Grade 7: Salary range £22,780 to £24,388 37 hours per week, working 38 weeks of the year
Student Services Manager job summary
About the role
Our Student Services is a vital part of our school community, supporting students with day to day issues such as first aid, stationery purchases, chromebook & uniform loans, lost timetables etc. As Manager, you will be ensuring that students queries and issues are dealt with in a friendly approachable way, and procedures in the department are efficient. You will be line managing a small team of staff, supporting and motivating them to do their best.
This is a full time role of 37 hours per week in office hours. The role is offered as a term time only role (38 weeks of the year).
What we are looking for
- Ability to communicate with students and staff in a professional, approachable manner
- Ability to use professional judgement on when more serious student issues need to passed onto our pastoral team
- Highly organised individual who will ensure that procedures in the department are efficient
- Good line management skills to ensure a well motivated, enthusiastic and high performing team.
- Strong administration and IT skills
- Previous administrative experience in a busy customer facing environment, although not necessarily a school environment
The successful candidate will share our ambitions for our students, and be motivated to help our students have the best experience of school.
Why work at the Swan
- Term time only working, 38 weeks per year
- Annual pay increases for support staff (in line with grade boundaries)
- A Defined Benefit Pension Scheme (LGPS) with favourable terms for all employees
- Moving from the public sector? Those without a break in service can be reassured that RLT will recognise their continuous service
- Employee centred and family friendly policies and practises that support you in and beyond your workplace
- Enhanced sick pay, maternity leave, paternity leave, and parental leave
- Cycle to work scheme
- Funded eye test and glasses for DSE users (subject to T/Cs)
Please see the attached Job Description and Person Specification for details about the role and what you would be doing as Student Services Manager.
Education has the power to change lives, communities and society for the better. At RLT we believe that we can achieve more for our pupils, trainees, staff and communities by working together rather than alone. Schools in RLT are united by a common belief in the benefits of working together, and by our commitment to shared principles.
OUR VISION is for our schools and SCITT to improve rapidly, continuously and sustainably: to be better faster together.
OUR ‘WHY?’ is that children and young people ‘only get one go’ in school and therefore as part of RLT we aim to ensure the best possible ‘go’ for our pupils.
OUR ‘HOW?’ is through the highest support and challenge for our schools and each other, underpinned by our principles.
Our employees benefit from a wide variety of support including extensive continuing professional learning and development opportunities, wellbeing and staff networks and access to Defined Benefit Pension Schemes (TPS and LGPS) for all staff. For more information on what it is like to work for the Trust, and the benefits you could access, please see our “Working in RLT” guide.
This role includes regulated activity relevant to children.
Applications should be submitted via our recruitment portal MyNewTerm. Should you wish for a confidential conversation with Laura Hook, about the role, prior to application, then please email headteacher@theswanschool.org.uk Applications will be considered as they are submitted and The Swan School reserves the right to withdraw the advertisement early if a suitable candidate is found.
The River Learning Trust and the Swan School are committed to safeguarding and promoting the welfare of all children and preventing extremism. The Trust is required to conduct a variety of checks and online searches about you as part of their recruitment process in accordance with Keeping Children Safe in Education guidance. It is an offence to apply for certain roles within schools if you are barred from engaging in regulated activity relevant to children.
For all RLT Safer Recruitment Documentation candidates should click on the following link RLT Safer Recruitment Documents for Candidates. Please see our website for up to date policies including our Child Protection and Behaviour Policies. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. For further guidance for applicants click on this link list of offences that are not filtered
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
About The Swan School
- School type
- Free School, ages 11 to 18
- Education phase
- Secondary
- School size
- 862 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report (opens in new tab)
- School website
- The Swan School website (opens in new tab)
School location
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