Student Support Administrator Wycombe High School, High Wycombe, Buckinghamshire

Job description

The Student Support Administrator reports into the Student Support Team Leader. This role is full time (37 hours per week), term time (39 weeks per annum). The main roles and responsibilities of the post are as follows:

To be the first point of contact for students and parents on attendance, pastoral and medical related enquiries.

To provide support for Heads of House / Year and their tutor teams, including meeting with students and parents.

To carry out administrative tasks for Heads of House / Year, including typing of letters, updating spreadsheets, filing, making and receiving telephone calls and sending email alerts to staff.

To assist with whole school attendance.

To liaise with external agencies as required.

To collate work for absent students.

Develop and maintain spreadsheets or databases as required.

Keep student records up-to-date and file information promptly and appropriately.

Plan, organise and assist with house, year group and school events.

Take responsibility for general behavioural issues including uniform, jewellery and attendance at lessons.

Take responsibility for a particular specialist area, to cross key stage boundaries, for example detentions, ‘Praise on a postcard’.

Provide support for other colleagues in Student Support Services, including medical and other back-up.

Undertake First Aid training as required and keep it up-to-date.

Essential educational requirements

High level of literacy

Be an excellent communicator and have an excellent level of oral and written skills

Extremely well-organised with an ability to multi-task

Ability to maintain a high level of confidentiality

Committed to the ethos of Wycombe High School

Keen to develop own career and accept responsibility

Confident user of ICT

Evidence of good relationships with young people and adults

Able to work calmly and effectively under pressure

Self-motivated and hard working

Proactive and able to use initiative

Ability to work well as a member of a team

Good health and attendance record

Wide outside interests

Positive outlook and attitude

Good sense of humour

Essential qualifications

Education to Level 2 or above (or equivalent)

Essential skills and experience

Experience of working within an educational environment would be desirable.

Employee benefits

Extremely generous employer pension contributions
Staff wellbeing programme in place
MIND Wellbeing Index Silver Award winners in 2018-2019

About Wycombe High School

Wycombe High School is a girls’ selective state academy school with 1304 students on roll, of whom around 400 are in the Sixth Form. Each year 192 girls are admitted into Year 7. All students are assigned to a vertical tutor group consisting of about 21 students; usually three students from each year. group There are six houses with 10 tutor groups in each house. Our school is part of the Wycombe High School Academies Trust. The school has educated girls of High Wycombe for over a hundred years and is very highly regarded in the local and wider community. There is a strong and shared sense of community and collective pride, built on core values. Parental support is strong. We have excellent links with other local schools, colleges and universities. We have a knowledgeable and supportive Governing Body fully involved with all aspects of school life, and an enthusiastic and active Parents and Friends Association. Our staff are professional, forward-looking and committed to extending the horizons of our students, encouraging them to aim high, to take on leadership roles and to become independent learners. We have an ambitious development plan, with a focus on improving the quality of teaching and learning, both within and beyond the classroom. We are a National Support School, a Teaching School and one of 35 Mathematics Hubs nationally. We are delighted to have been recently designated as a National Mathematics and Physics SCITT in 2017 and have strong community partnerships. We have invested substantially in IT systems and training. We also have an outstanding reputation for the performing and visual arts. Numerous educational visits take place each year and for every age group, at home and abroad. Our school motto summarises our ethos and sense of community. All those who study, work at, or send their children to our school are part of this community and are role models for our ethos. Fortiter, Fideliter, Feliciter (Courageously, Faithfully, Joyfully) Courageously: Each student is encouraged to embrace our core values of honesty, respect and hard work. She is encouraged to speak out against injustice, supported to take risks, and is not afraid of failure. She learns new subjects and skills. She pushes herself to her personal limits and beyond. She is encouraged to listen to the opinions of others, as well as to voice her own. She accepts responsibility for herself and other students. She leads the school in partnership with staff and the governing body. She is independent and innovative in thought and action. Faithfully: Every student is expected to uphold our school rules and traditions. She acts with integrity and is truthful and honest in all she does. She keeps promises and is reliable. She works hard to achieve her full potential. Above all she is a good friend, a good neighbour and a good citizen. She contributes positively to school life and society. Joyfully: All our students contribute to making our school the happy and joyful place it is. Each student demonstrates mutual respect and empathy for all and is proud of her own achievements and those of others. She shows commitment to a fair and peaceful community and embraces diversity. Our students are happy and positive in approach, and support others to be the same. As an immediate adopter of the Early Career Framework, any NQT applying will be guaranteed two years on a reduced timetable, a dedicated mentor and access to an exceptional career development programme.

Marlow Road, High Wycombe, Buckinghamshire, HP11 1TB
Wycombe High School website (opens in a new window)