Student Support Officer
Moseley School and Sixth Form, Birmingham, West Midlands, B13 9UU3 days remaining to apply
Start date details
ASAP
Closing date
8 December 2025 at 8am
Date listed
21 November 2025
Job details
Job role
- Pastoral, health and welfare
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Part time
Contract type
- Permanent
Full-time equivalent salary
- £15,498.00 - £17,033.00 Annually (Actual) Grade 3 SP 9 £15,498, Grade 3 SP22 £17,033, before deductions
Student Support Officer job summary
Are you a well organised and highly capable administrator looking to take on a key role within our school on part time hours as part of a job share with another colleague?
We are seeking a friendly, helpful, hardworking and committed individual who will work as part of the administrative team. The role would suit an enthusiastic individual who can work calmly under pressure and meet deadlines, who can communicate effectively with pupils, parents and staff and has worked in a similar role previously.
This role is 20 hours per week; non negotiable working days and hours are Monday to Friday 12:30pm to 16:30pm (plus 10 days to be worked in the school holidays in agreement with your line manager).
Flexibility to attend any other meetings/events outside normal working hours when required.
Our perfect candidate will:
- Possess excellent verbal and written communication skills
- Have previous experience of working in a similar role
- Be able to demonstrate a positive can do attitude
- Be able to use Microsoft Office and have knowledge of other school systems
- Be committed to the safeguarding of our students
- Exercise confidentiality and adhere to all school policies and procedures
Core Purpose:
- To undertake all administrative duties in relation to medical need ensuring that the School’s systems and practices comply with all Department for Education guidance, and that of other relevant bodies
- To provide effective and timely administration support
- To provide a professional, efficient and welcoming customer service experience for all visitors and callers to Moseley School and Sixth Form.
- To ensure staff, students, visitors and contractors are kept safe by following appropriate safeguarding guidelines.
Core Responsibilities:
- Ensure all school activities are supported by adequate first aid provision.
- Ability to be a school first aider and respond to first aid calls as required.
- To contact emergency services as and when required, communicating clearly access arrangements and the location of the casualty.
- Ensure all medical supplies are maintained, stored correctly and in date throughout the school including ensuring first aid kits are checked and replenished in the school minibuses.
- Ensuring students medication is safely stored, supply levels maintained and in date. Ensuring parents are made aware and replacements provided when required.
- Ensure medical records are maintained correctly in SIMS and confidentially stored.
- Ensure all students with medical needs are recorded on SIMS.
- Coordinate all accident forms and keep accurate records of all incidents and accidents. Ensure that incomplete accident forms are referred back to for full details before forwarding on for the accident investigation to be completed. Ensuring first aid staff follow all procedures and maintain standards.
- Ensure details of students and staff with asthma, allergies and epilepsy are displayed in an appropriate area.
- Organisation of student vaccination program, including ensuring consent forms are completed, records are updated on SIMS and all guidance is followed.
- Coordinate with the School Nurse to organise pupil sessions and referrals.
- Prepare and submit required paperwork for BCC.
- Organising and ensuring accurate records are kept of all first aid and anaphylaxis training.
- To support emergency evacuations for students and staff with mobility issues.
- To assess students with medical needs and ensure that care plans are obtained and risk assessments are carried out.
- Provide administrative support to the Business Support Manager.
Reception Support:
To provide cover for the Reception team.
At peak times in reception to support the Reception team by:
- Welcoming all visitors to the school, undertaking appropriate safeguarding checks and issuing relevant identification and guidelines and maintaining accurate records
- Being aware of all relevant school activities and current staff to ensure enquiries are dealt with efficiently and directed to the correct staff i.e. progress evening dates, educational visits, extra-curricular activities, detentions
- Co-ordinating the arrival of visitors to the school, including groups for events and ensuring appropriate staff are advised
- Answering the main school telephone line promptly, dealing with telephone enquiries, taking accurate messages and passing them on promptly by the most appropriate method
- Retrieving and replying to voicemail messages promptly
- Respond promptly to radio calls for reception
- To produce register printouts when fire alarm activations occur and distribute to the roll callers efficiently
Other Responsibilities:
- Assist with duties as appropriate
- Responsible for student behaviour and welfare in public places during break, lunch, change of lesson, beginning and end of school day as directed.
- Attend meetings as and when required
- Participate in professional development opportunities, willingness to develop additional skills and expertise
- Keep up to date with current educational developments and legislation affecting your area of responsibility
- Contribute to school development through identified communication and consultation channels
- Treat students, parents and colleagues fairly, equitably and with dignity and respect
- To respect the confidential nature of information relating to the school, students and customers
- Be aware of and support difference and ensure equal opportunities for all
- Contribute to the overall ethos/work/aims of the School
- Develop constructive relationships and communicate with other agencies/professionals
- Be aware of safeguarding and promoting the welfare of children and to report any concerns in accordance with the school’s safeguarding policy
- To comply with the school’s Health and Safety policy and statutory requirements
- To undertake any other duties not detailed above commensurate with the level of the post
We welcome visitors to the school. Please contact recruitment@moseley.bham.sch.uk if you have any questions about the role or school and would like to arrange a visit.
Please note this advert may close when sufficient applications are received
Interviews will be held on Thursday 11th December 2025.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Moseley School and Sixth Form
- School type
- Local authority maintained school, ages 11 to 18
- Education phase
- Secondary
- School size
- 1428 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- School website
- Moseley School and Sixth Form website
The staff at Moseley School and Sixth Form are a passionate team of professionals. Our purpose is to inspire excellence in character and scholarship. The students and their families have bought into this vision. Together we form a friendly and dedicated community.
Moseley School and Sixth Form is a large comprehensive secondary school with a thriving sixth form. Moseley School first opened its doors in 1923. We value our long history whilst being excited about our future. There are 1300 students, 150 teaching and support staff, excellent facilities housed in a grade two listed building, a modern building which opened in 2012 and a recently completed sports complex and extensive grounds. Staff enjoy subsidised healthcare options and access to our on-site gym.
School location
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