This job expired on 29 October 2021 – see similar jobs

  • Expected start date

    As soon as possible

  • Application deadline

    29 October 2021 at 1:00pm

  • Date listed

    18 October 2021

Job details

Job role
Education support
SEND responsibilities (special educational needs and disabilities)
Working pattern
Full time
35hours per week (from 9am to 5pm)
Contract type

Job summary

Post Title: Student Welfare and Mental Health Worker

Salary: £23-£25k

Full/part time: Full time

Hours: 35hours per week (from 9am to 5pm)

Start Date: As soon as possible

Reporting to: Director of Learner Services

Location: Clifton Avenue, Walthamstow, London E17 6HL

Purpose of the role:

To use your passion for the creative arts and education to provide welfare, pastoral and financial advice to students to support and mentor young people to succeed in education.

The purpose of the Student Services team is to support students in a variety of different ways, to help them achieve. This role will be the College focal point for student financial support. Delivering outstanding customer service in the provision of advice, guidance and assistance regarding financial support available to College students.

Providing support for student retention and attendance at College by timely assessment of financial assistance applications within agreed guidelines and policy.

To promote and monitor a professional Mental Health service across the College for
students and staff.

The post-holder will take responsibility for delivering Mental Health services along with the coaching support, throughout the College and will be expected to advise College management on policies and strategic issues relating to student welfare that may impact on student retention and achievement.

Key Tasks:

• To support young people to remain in education and improve attendance, behaviour and achievement.

• To use your experience in, or your passion for, the arts and an interest in the subjects Big Creative Academy offers as a way of engaging and forging meaningful relationship with our students.

• Deliver a programme of workshops and activities that engage young people in topics that relate to their wellbeing and mental health.

• Forging meaningful relationships with external organisations to support in the process of delivering workshops and activities.

• Providing high quality information, advice and guidance to young people.

• Helping young people to move from being service beneficiaries to service deliverers through forums and college groups.

• Ensuring the completion and safe storage of mentoring paperwork, along with the collection of evidence showing engagement with students.

• Working towards strict deadlines to ensure all monitoring reports and impact data are completed and submitted on time.

• Contributing to Big Creative Academy’s excellent reputation and conducting yourself in a manner that reflects the standards and values of Big Creative Academy

• Support students by providing information and advice on financial matters, including free college meals and travel and assess bursary applications and award support within agreed funding policy and guidance

• Understand financial support options available to students and be able to provide advice to students on entitlements

• Record, monitor and report details of student enquiries, applications and outcomes for financial assistance and ensure compliance with the Colleges financial regulations

• To update and maintain accurate data records of college bursary spend, ensuring data is collected and recorded in line with data regulations and contractual obligations

• Participate in College promotional events including occasional evening and weekend work.

• Work closely with the counsellors and Learning Coaches to support learners with Mental Health needs

• To work closely with the safeguarding team and manage safeguarding cases relating to mental health concerns

• Provide individual sessions for students with Mental Health Needs and where appropriate, provide group support to assist students

• To identify and assess learners with Mental Health support needs, create teaching and learning adjustment forms and support plans for such learners

• Contribute to the enrolment process and assist learners with various needs under the guidance of College Special Educational Needs coordinator

• Assist Curriculum Teams/ Managers/ Inclusive Learning Managers to identify and assess the needs of learners with Mental Health, and behavioral difficulties and provide support.

• To undertake other activities identified from time to time commensurate with the level of the post.

College Responsibilities:

1. Share the College’s Vision, Mission, Values, Behaviours and communicate them effectively
2. Participate in Staff Review and Professional Development activities and be actively involved in the College’s culture of high expectation.
3. Value diversity and promote equality
4. Engage in marketing activities and liaison with employers and the wider community in line with College strategies
5. Contribute to cross-college events
6. Adhere to College policies and procedures including health and safety
7. Ensure good communication at all levels
8. Any other duties that the Principal considers appropriate

Person Specification

Mental Health and / or mentoring qualification

Excellent IT skills with programmes such as Microsoft Office, Word and Excel

Relevant Experience Experience of working with young people including:
• information, advice and guidance
• 1-2-1 mentoring
• workshops

Experience in safeguarding incidents

Formal experience of mentoring young people

Ability to work well in a team and on own using initiative

Ability to manage young people in a 1-2-1 and group setting

Ability to relate, empathise and support disaffected young people in order to encourage development

Ability to organise own workload, meet output targets, work under pressure and keep accurate on-going learner records of mentoring.

Excellent written and verbal communication skills

Proven administrative competency and ability to complete, organise and store programme paperwork in a secure manner.

Willingness and ability to be flexible and go above and beyond as and when needed

Significant experience in successfully delivering Mental Health Support Services for young people

Up-to-date knowledge of relevant Government legislations and local policies/initiatives and local services in relation to 16-19 provision especially in mental health.

Familiarity with current developments in young people’s Mental Health.

Experience of working in an education environment

Display initiative, be positive and enthusiastic

Ability to maintain confidentiality and exercise discretion

Ability to defuse volatile situations including Mental Health Crises calmly and effectively

This job post has expired.

Supporting documents

If you need these documents in an accessible format, please contact the school.

School overview

School type
Free School, ages 16 to 19
Education phase
School size
Up to 400 pupils
Age range
16 to 19

About Big Creative Academy

Big Creative Academy (BCA) is a post-16 free school specialising in the creative industries. We believe that teaching skills employers want and empowering young people to think reflectively enables positive outcomes for students and our wider community. Big Creative Academy is committed to staff and student wellbeing and excellent teaching. Our mission is to Develop Talent, Transform Lives and Create careers. We achieve this through working from a new state of the art £21m Academy building, underpinned by our new 5yr strategy and a belief we really can re-imagine education.

School location

38, Clifton Avenue, London, E17 6HL

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