1st Line Technician
Ely College, Ely, Cambridgeshire, CB6 2SH19 days remaining to apply
Start date details
May 2026
Closing date
13 April 2026 at 9am
Date listed
25 March 2026
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full-time equivalent salary
- £24,796.00 Annually (FTE)
1st Line Technician job summary
Vacancy for 1st Line Technician
East Team - Based at Ely College
Salary:
Meridian Trust, Grade 4 Point 24
£24, 796 (Actual Annual Salary)
Hours of work:
37 hours per week
52 weeks per year
The IT team are looking to expand with a 1st Line IT Technician at Meridian Trust!
This critical position will deliver excellent IT support, addressing IT tickets from both employees and students, and ensuring the quality of first-line support for IT issues.
The Opportunity
- Provide IT assistance to users and customers who contact our helpdesk. Record all tasks in the Helpdesk system and deliver remote support to telephone users.
- Make sure the IT equipment in all schools and across the trust are operating correctly, and regularly maintain the ICT equipment.
- Install new machines, replace defective ones, troubleshoot issues, repair equipment when necessary, and arrange for external repairs if needed.
- Visit our partner schools for IT maintenance and support, as well as to aid our other Academy teams when needed.
The ideal candidate
- Good educational background including GCSE or equivalent in English and Maths
- IT Qualifications or equivalent experience.
- Experience of IT Troubleshooting
- Good knowledge of PC hardware
- Working knowledge of a range of software packages including Microsoft Office Suite (including MS Windows)
- Professional conduct with colleagues and customers
About Meridian Trust -
Meridian Trust is a values-led organisation formed in 2011 that has risen to be one of the highest-performing academy trusts in the country. The Trust is founded on its commitment to a high-quality educational provision for all at the heart of local communities. Meridian currently operates primary, secondary and special schools across Bedfordshire, Cambridgeshire, Peterborough, Lincolnshire and Northamptonshire.
Meridian Trust offers a wealth of fantastic benefits for teaching and support staff which are highlighted below but are not limited to -
- Apprenticeship and CPD opportunities which allow you to gain specialist knowledge in a role you are passionate about developing in
- Opportunity to jump start your career in teaching through our dedicated Initial Teacher Training Team (ITT)
- Support for mental health and wellbeing through our Employee Assistance Programme and other resources
- Cycle to work scheme
- Defined benefit local government or Teacher’s pension scheme
- Healthcare benefits including free eye test vouchers and flu vaccinations
- Free on-site parking
- Discounts on a wide range of benefits from everyday essentials to holidays
To explore our full range of benefits, please visit https://www.meridiantrust.co.uk/jobs-and-training/benefits/.
For more information about the role please download the Applicant Information Pack below.
Closing date for applications: 13th April 2026
Interviews will be held on: Week Commencing 13th April 2026
Meridian Trust reserves the right to close the applications early in the event that a suitable candidate is sourced.
The Trust is committed to diversity and inclusion and equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief and marriage and civil partnerships.
The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments will be subject to pre-employment checks, including an enhanced check with the Disclosure & Barring Service (DBS), as well as online searches.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Ely College
- School type
- Academy, ages 11 to 18
- Education phase
- Secondary school
- School size
- 1649 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- School website
- Ely College website
School location
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