[250625] IT Services Technician
The Springfields Academy, Calne, Wiltshire, SN11 0DS17 days remaining to apply
Start date details
As Soon As Possible
Closing date
13 July 2025 at 11:59pm
Date listed
25 June 2025
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full-time equivalent salary
- £25,992.00 - £28,624.00 Annually (FTE) Plymouth NJC Grade D Pts 8-14
[250625] IT Services Technician job summary
Post: [250625] IT Services Technician
Location: Wiltshire/Gloucestershire based. Role will be based within a school, with travel to other schools within the area required.
FTE Salary Range: £25,992 rising to a maximum of £28,624 (Plymouth NJC Grade D, Pts 8 - 14)
Contract Type: Permanent, Full time
Contract Hours: 37.5 hours per week, Monday to Friday
About the role
Working as part of the Trust wide IT Services team, the IT Services Technician works across their cluster of schools providing on site technical support across our wide range of school settings, as well as remote support across the Trust as a whole.
Responsibilities:
- Respond to and complete tasks as allocated via the IT helpdesk
- Ensure the effective maintenance and management of IT hardware, software and processes
- Respond to IT helpdesk tickets in an appropriate and efficient manner, following trust best practice guidance.
- Ensure IT asset management is kept up to date with in-life changes.
- Support the development of knowledge base articles and runbooks when new procedures are identified.
- Provide help and guidance to staff on day-to-day use of IT hardware and software
About the successful candidate
The successful candidate will be experienced in IT support within the Education, corporate or non-profit sector, with a focus on customer service and satisfaction through problem resolution. They will also:
Have experience working within the Microsoft 365.
Have good written and verbal communication skills.
Be flexible and willing to learn.
Have a UK driving licence.
About the Trust
Reach South is a young and developing Trust which operates across the South West of England with the aim of delivering all through 3-19 education. We operate 17 academies in Devon, Bournemouth, Dorset, Gloucestershire and Wiltshire. We are building this Trust on a clear set of values, behaviours and curriculum principles. At the heart of those values and principles is a belief in our young people and a determination to support them to develop the knowledge, skills and attitudes to become the successful citizens for today and all of their tomorrows.
Our core business is delivering exceptional education for children and young people with a mission to help all pupils aspire to achieve beyond the expectations that others put on them. We do this through the development of a talented and committed workforce. In order to deliver exceptional opportunities for learning, we need highly motivated staff across all parts of the organisation.
Those we recruit are able to demonstrate that they share our values, are highly motivated to work with colleagues, within and beyond their school, to continuously develop their skills and pursue professional excellence.
Next Steps
If you think this role may be for you and want to be involved at this exciting time in our development and have any questions about the position, please get in touch by calling the Recruitment team on 07759365064 or emailing us at recruitment@reachsouth.org.
Closing date: for applications is 13th July 2025.
Interview Date: Interviews are provisionally booked for the 16th July 2025.
To apply for this opportunity, please complete our online application form by clicking ‘apply now’ on the advert.
Opportunities and Benefits
We offer a competitive salary plus LGPS pension, great career progression and development opportunities, access to our Employee Assistance Programme with many other benefits.
We’re proud of how we support our staff in order that you have high levels of job satisfaction, are aware of the difference you are making for the children and families you work with and can see your contribution towards our community. There are regular opportunities for professional development and training, and a wider community of staff to network with within Reach South Multi Academy Trust. You will have the chance to visit other local schools, work alongside a range of outside professionals and take part in a variety of e-learning and face-to-face training.
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Each post is subject to an enhanced DBS check.
Reach South Academy Trust has an Equal Opportunities Policy for selection and recruitment. Applicants are requested to complete the Equal Opportunities Monitoring section of the application form before submitting.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs are not accepted.
About The Springfields Academy
- School type
- Academy, ages 4 to 19
- School size
- 210 pupils enrolled
- Age range
- 4 to 19
- Ofsted report
- View Ofsted report
- School website
- The Springfields Academy website
School location
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