Community Lettings Duty Supervisor
Bedford Academy, Bedford, Bedfordshire, MK42 9TR6 days remaining to apply
Job start date
29 June 2026
Closing date
18 May 2026 at 12pm (midday)
Date listed
12 May 2026
Job details
Job role
- Catering, cleaning and site management
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Part time
Contract type
- Permanent
Full-time equivalent salary
- £19,960.00 Annually (Actual) HEART Point 7-9
Community Lettings Duty Supervisor job summary
This is a key operational role overseeing the smooth running of lettings sessions, ensuring our facilities are safe, secure and welcoming for all users. You will supervise Duty Officers on shift and act as the main point of contact for hirers, ensuring consistently excellent customer service.
Our schools offer an extensive range of excellent facilities for hire, including sports halls, dance studios, 4G football pitches, netball courts and a coffee shop.
You will play an important role in ensuring these facilities are presented to a high standard and that all users have a positive experience every time they visit.
About HEART Academies Trust
HEART Academies Trust formed in 2017 and currently consists of one secondary school, Bedford Academy and five partner primary schools, Cauldwell School, Goldington Green Academy, Shackleton Primary, Shortstown Primary and Wilstead Primary.
We are a non-profit making charitable company sponsored by the Harpur Trust, one of the largest charities in the UK. With a proven track-record in education through their ownership and management of four Harpur Trust private schools in Bedford and as a sponsor of Bedford Academy since its creation in 2010, they are the perfect partner to support HEART Academies Trust as we grow.
HEART Academies Trust supports continuity of education within the community. Adopting a ‘stronger together’ approach and a commitment to positive collaboration enables each academy within the Trust to celebrate what they already do well whilst providing opportunities to ensure continued development and improvement across all academies within the Trust.
Why this role matters
All income generated through lettings is reinvested directly into our schools for the benefit of our students. This makes it vital that we:
Deliver an outstanding experience for every hirer
Encourage repeat bookings
Maximise opportunities to grow community use
Key responsibilities
Oversee community lettings sessions, ensuring safe, secure and efficient operation
Supervise and support Community Lettings Duty Officers on shift
Prepare and reset facilities for hire, including equipment and room layouts
Deliver excellent customer service and act as the main point of contact for hirers
Carry out site checks to ensure compliance with Terms & Conditions of Hire
Maintain high standards of cleanliness, presentation and safety
Open, close and secure buildings, including key-holder responsibilities
Complete administrative tasks including dealing with enquiries, incident records and H&S checks
Build positive relationships with local community groups and organisations
What we’re looking for
We are looking for someone who:
Has experience in a customer-facing role and delivering high standards of service
Can work independently and make sound decisions under pressure
Has a strong awareness of health & safety and site security
Communicates confidently with a wide range of people
Is organised, reliable and takes pride in maintaining high standards
Is flexible and able to work evenings and weekends
Experience in a school, leisure, or community lettings environment and previous supervisory experience would be advantageous, but not essential.
What we offer
As part of HEART Academies Trust, staff are valued and supported, allowing them to contribute fully to the wider school community. Our commitment to staff development and wellbeing is paramount.
Paid wellbeing day per year.
CPD pathways, career progression, secondment and shadowing opportunities.
£200 Refer a friend scheme, tech scheme and cycle to work scheme.
Employee assist programme.
Generous pension and a competitive salary.
Free gym, shower and parking facilities.
Free tea, coffee, breakfast and eye tests.
An exceptional ECT induction programme and support.
An open and collaborative working environment with an inclusive workplace
Regular training and development programmes and celebration of staff success.
Individual laptops for teaching staff.
An excellent catering provision.
A commitment to environmental sustainability.
1 week day evening shift between the hours of 17:00 and 22:30
2 weekend shifts Saturday & Sunday between the hours of 8:00 and 20:30
Further information about the job
Commitment to safeguarding
HEART Academies Trust is an equal opportunities employer and therefore operates no restrictive policies in relation to age, sex or creed.
Our Trust is committed to safeguarding children and promoting the welfare of children/young people and expects all trustees, staff and volunteers to share this commitment. Successful candidates will be subject to an Enhanced Criminal Record Disclosure from the Disclosure and Barring Service along with other relevant employment checks, including overseas criminal background checks, where applicable. All new trustees, employees and volunteers will be required to undertake safeguarding training on induction which will be regularly updated as per statutory guidance.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Bedford Academy
- School type
- Academies, ages 11 to 18
- Education phase
- Secondary school
- School size
- 1375 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report
- School website
- Bedford Academy website
Bedford Academy is an all-ability secondary school offering places for boys and girls between 11 and 18 years. The school, which moved into its purpose-built, state-of-the-art facilities in November 2012, is a dynamic institution breaking new ground.
Bedford Academy has high expectations and aspirations for all of its students which means they offer an education that enables every student to excel and to develop the skills and confidence to do whatever they choose in later life. Students are encouraged to recognise their achievements and explore how they can build on them so that they make excellent progress.
Personalised learning is at the heart of Bedford Academy’s drive to raise standards. Students with special educational needs benefit from a range of intervention programmes and receive additional support from teaching and non-teaching staff. Gifted and Talented learners are nurtured and challenged through extension and enrichment.
Personalised learning is at the heart of Bedford Academy’s drive to raise standards. Students with special educational needs benefit from a range of intervention programmes and receive additional support from teaching and non-teaching staff. Gifted and Talented learners are nurtured and challenged through extension and enrichment.
The Academy’s exciting curriculum, utilising the latest technology, is designed to meet the needs of the 21st century learner. A broad academic and vocational curriculum is offered, with students taught in sets of similar ability students for the majority of their curriculum.
Student progress is carefully tracked and students are challenged to achieve. The statutory 25 hours per week of study is extended with students receiving 30 hours of taught time, enabling students to build on their strengths and receive support to address any weaknesses.
At Key Stage 4 students select subjects based on their skills and aspirations as individuals. They can choose from a wide range of courses tailored to enrich and enhance the curriculum. The carefully thought out careers and guidance programme, which was recently awarded Investor in Careers status, covers all years and ensures students make informed choices.
School location
Similar jobs nearby
Caretaker including Lettings Duties
The Cottesloe School
Church Street, Aylesbury, Buckinghamshire, LU7 0NY
Get a job alert when similar jobs are listed
Find more school jobs in Bedford and Bedfordshire