Customer Service Officer (Part Time)

Eden Boys' Leadership Academy, Manchester, Manchester, Greater Manchester, M8 8DT

Deadline is tomorrow

• Job start date

  1 September 2024

• Closing date

  4 July 2024 at 11:59pm

• Date listed

  24 June 2024

Job details

• Job role:
  • Other support roles
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Part time, term time: 18.5 hours per week
• Contract type: Permanent
• Full-time equivalent salary: £22,737 to £23,114 per annum
• Actual salary: Pro rata £10,530.63 to £10,705.24 per annum

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• NVQ Level 1/Level 2 or equivalent qualification. Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
• Minimum of two years’ experience in an administrative/reception role.
• Experience of working within an educational environment.
• The ability to use IT software packages, e.g. MSOffice and data bases and its application in schools.
• Ability to understand relevant processes and systems in use within schools to deliver effective customer care.

What the school offers its staff

About Eden Boys' Leadership Academy, Manchester

Eden Boys’ Leadership Academy, Manchester is a Muslim faith-based secondary school for 11 to 18 year old boys, which welcomes pupils from all faiths and none. We opened in Cheetham Hill in 2017 and moved to a new state-of-the-art campus in 2019. Like all Star schools, we have a leadership specialism.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Apply for the job by following the link below

Visas cannot be sponsored.

Upload additional documents

If you need these documents in an accessible format, please contact the school.

JDPS - Customer Services Officer - Faith.pdf - 258 KB (opens in new tab)

About Eden Boys' Leadership Academy, Manchester

• School type: Free School, Muslim, ages 11 to 18
• Education phase: Secondary
• School size: 627 pupils enrolled
• Age range: 11 to 18
• Ofsted report: View Ofsted report (opens in new tab)
• School website: Eden Boys' Leadership Academy, Manchester website (opens in new tab)
• Email address: Mubassher.Younas@ebmanchester.staracademies.org
• Phone number: 0161 329 7301
• See more jobs: teaching-vacancies.service.gov.uk/organisations/eden-boys-leadership-academy-manchester (opens in new tab)

Eden Boys’ Leadership Academy, Manchester is an 800 place, Muslim faith-based secondary school for boys aged 11-18. It opened in September 2017, admitting 120 boys into Year 7, and welcomes applications from pupils of all faiths and none. The school will build up its pupil numbers year on year. Like all Star schools, it has “Leadership” as a specialism.

School location

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