Education Welfare Officer
Great Yarmouth Primary Academy and Nursery, Great Yarmouth, Norfolk, NR30 3DT4 days remaining to apply
Start date details
January 2026
Closing date
12 December 2025 at 12am (midnight)
Date listed
8 December 2025
Job details
Job role
- Pastoral, health and welfare
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full-time equivalent salary
- Salary: Support Staff Pay Scale G: £27,702 to £29,601 pro-rata per annum (Actual) (£31,537 - £33,699 full time/full year equivalent)
Education Welfare Officer job summary
Salary: Support Staff Pay Scale G: £27,702 to £29,601 pro-rata per annum (Actual) (£31,537 - £33,699 full time/full year equivalent)
Working Weeks: 39 weeks
Start Date: January 2026
Great Yarmouth Primary Academy is seeking a reliable and responsible Education Welfare Officer to help drive the attendance strategy at the school.
The role involves working with pupils, their families, staff and external agencies to unlock barriers to attendance and ensure that all pupils can engage with school as fully as possible.
What You’ll Be Doing
- To identify those children in need of support by reason of their behaviour, absence from academy, family dysfunction, disability, social or emotional needs or any other special educational needs and to support children whose education is at risk
- To assess need, plan interventions, implement effective action and evaluate outcomes against agreed objectives, whilst involving service users in decisions whenever possible
- To work with parents and other stakeholders in relation to student support.
- To assist the Academy to safeguard students through joint work with partner agencies
- To maintain appropriate records and prepare reports as necessary
About You:
The ideal candidate for this post will be organised, professional, able to establish good relationships with pupils and their families, act as a role model and be innovative in their responses to the attendance challenges that they discover. In addition, the ideal candidate will have excellent communication skills, be able to confidently present information when required and possess excellent IT skills.
You will need to be able to manage their time effectively, work under their own initiative as well as contribute to the attendance team as a whole and work with team members to implement attendance initiatives for individuals and across the school. You will be required to monitor and manage an ever changing caseload and monitor the impact of actions that are taken.
Essential:
- First degree or NVQ Level 4 in social work, teaching, counselling, psychology or youth and community work or other work related to work with children and/or relevant experience
- Training on safeguarding
- Experience of using social work or counselling approach to working with parents and children
- Knowledge of school systems and pastoral systems
- Ability to undertake assessments and write reports to a high standard
Desirable:
- Experience of working in the education system and in multi-agency settings
Why Join Inspiration Trust
At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.
We offer:
- Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
- Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs *
- Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). *
- Free parking at most sites
- Personalised CPD and development programmes
- A structured and specific induction programme.
*Terms and conditions apply. Some benefits are only available following successfully passing probation.
About Us
Great Yarmouth Primary Academy is an Ofsted Good school located in the heart of Great Yarmouth. Proud to serve a highly diverse community, the school is committed to raising educational standards and supporting children to develop both academically and socially. Our knowledge-rich curriculum is delivered by a passionate team with a strong understanding of pedagogy, with English and Maths at the core of our learning.
In addition to the core curriculum, the school offers a broad and engaging wider curriculum that equips children with the knowledge, skills, and cultural capital to succeed throughout their school career and beyond. This helps foster lifelong passions and enthusiasm, supporting both education and wellbeing. The academy has also established the foundations of a community hub, providing support and opportunities for children from birth to 11 years, as well as for parents, enabling strong relationships with educational professionals.
We are part of the Inspiration Trust; a thriving family of schools across Norfolk and North Suffolk, recognised nationally for pupil progress and excellence in teaching and leadership. We believe every young person deserves the best education, regardless of background. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.
The Trust offers extensive networks and opportunities to collaborate with a diverse range of schools and partners. We are committed to delivering outstanding professional and learning opportunities for all staff, supported by a rich programme of continuing professional development led by some of the country’s leading educational thinkers and practitioners.
For information on what it is like to live and work in Great Yarmouth, click here. Great Yarmouth Primary Academy was last inspected by Ofsted in June 2021, with the report rating the school as Good. The report praises the academy, stating that "pupils at Great Yarmouth Primary Academy are polite, respectful and proud to come to school" and that "pupils spoken to feel safe in school."
Next Steps
Before applying, please read the attached Recruitment Pack and Job Description, for more details about the role. We ask that you read this pack carefully, especially the “Planning your application” section from page 11. This will support your application ensuring you have the opportunity to tell us about your relevant skills, experience and qualifications that relate to the job description and person specification in addition to details of your references covering the last 5 years.
If you would like to know more about this exciting opportunity, then please contact Sophia Ballard, PA to Principal (SophiaBallard@inspirationtrust.org).
To apply for this role please click the Apply button to complete the online application form.
When you start your application, you will receive several emails from our application provider, Vacancy Filler. Please be aware that some email providers may mistakenly mark these messages as spam. To avoid missing important updates, we recommend checking your spam or junk folders regularly throughout the application process and marking these emails as safe.
Closing date for applications: 12pm on Friday 12th December 2025
Interview date: Friday 19th December 2025
Safeguarding and Equal Opportunities
Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Great Yarmouth Primary Academy and Nursery
- School type
- Academy, ages 2 to 11
- Education phase
- Primary
- School size
- 420 pupils enrolled
- Age range
- 2 to 11
- Ofsted report
- View Ofsted report
- School website
- Great Yarmouth Primary Academy and Nursery website
Great Yarmouth Primary Academy is a 4-11 primary school, serving this busy and diverse Norfolk coastal community. We encourage our pupils to think big and aim for the highest results and greatest success at school and beyond.
We are part of the Inspiration Trust, a close-knit family of schools in East Anglia, and work closely with our sister primary and secondary schools in the town.
School location
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