Family Liaison Officer
River Tees Academy Grangetown, Middlesbrough, TS3 7EA10 days remaining to apply
Start date details
As soon as possible
Closing date
28 November 2025 at 8am
Date listed
18 November 2025
Job details
Job role
- SENDCo (special educational needs and disabilities coordinator)
- Administration, HR, data and finance
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: Monday to Friday Term Time Only
Contract type
- Permanent
Pay scale
- NJC 25-28
What skills and experience we're looking for
GENERAL
A Family Liaison Officer (FLO) will play a crucial role in supporting the families of our pupils. This position involves facilitating communication between families, school staff and professionals to ensure that pupils receive holistic support during their educational journey. The FLO will work closely with families to ensure their needs are met, provide guidance, and foster a collaborative environment that promotes the wellbeing and academic success of pupils.
Our team works together in school and across the Trust, sharing their experience, reflecting on evidence-based research and innovating to discover pedagogies that work for each individual learner.
MAIN DUTIES AND RESPONSIBILITIES
Family Support and Communication
- Act as the primary point of contact for families, providing information and support regarding their child’s education and wellbeing.
- Facilitate regular communication between families, teachers, and professionals to ensure a coordinated approach to education.
- Organise and conduct meetings with families to discuss their child’s personal development and any additional support required.
Education Advocacy and Collaboration with Staff
- Advocate for pupils’ needs and liaise with external agencies.
- Assist families in understanding educational policies and processes, ensuring they are informed about their rights and options.
- Work closely with teaching staff to monitor and review EHCP’s to ensure the needs of pupils are being met.
- To complete administrative preparation for EHCP review meetings.
Transition Support
- Support families during transition periods, whether entering or exiting the school, ensuring a smooth transition.
- Provide guidance and resources to families to help them navigate the educational system and access appropriate support services.
- Set up and administer initial assessments for all new pupils and use the information to produce assessment reports, share with staff and save the final copy on the MIS.
Resource Development
- Create and distribute informational materials for families regarding available resources, support services, and educational opportunities.
- Develop workshops or support groups for families to share experiences and strategies for supporting their child’s education and wellbeing.
Monitoring and Reporting
- Maintain accurate records in line with the school’s data protection policies.
- Provide regular updates to school leadership on family engagement, challenges faced, and outcomes achieved.
Professional Development
- Attend relevant training and professional development opportunities to stay informed about best practices in family engagement and support in educational settings.
- Share knowledge and resources with school staff to enhance the overall support provided to pupils and families.
The above duties and responsibilities cannot totally encompass or define all tasks which may be required of the incumbent. The outlined duties and responsibilities may, therefore, vary from time to time without materially changing either the character or level of responsibility; these factors are reflected in the post grade. All employees are expected to demonstrate a commitment to the principles of equal rights both in relation to employment issues and service delivery and to adhere to the policies of the Trust in performance of their duties.
All employees are expected to respect all confidentialities and principles and practice of the Data Protection Act.
All post holders are required to comply with Health and Safety policies and legislation
What the school offers its staff
The Trust is committed to investing in the training and development of its staff to ensure they possess the necessary skills for their roles. If you identify any gaps in your experience, please mention them in your application and express your readiness to acquire these skills.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)About River Tees Academy Grangetown
- School type
- Free School, ages 5 to 19
- School size
- 52 pupils enrolled
- Age range
- 5 to 19
- Ofsted report
- View Ofsted report
- School website
- River Tees Academy Grangetown website
- Email address
- recruitment@rtmat.org.uk
- Phone number
- 01642 265918
Hello, I am delighted that our free school opened in temporary accommodation for 32 learners in September 2022. River Tees Academy Grangetown will offer 100 places to learners aged 5-19 with Social Emotional and Mental Health needs and most learners will have an Education Health Care Plan. We want all of our pupils to enjoy their education, engage fully and make exceptional education progress.
Our vision is for a place that improves the lives of children and young people in both the long and short term, improving preparation for adulthood, We have aspirations for every learners and will support them all to access a broad and balanced curriculum at River Tees Academy Grangetown including a range of GCSEs and vocational qualifications. We focus on building Currency, Character and Community knowledge and skills.
If you would like to find out more about River Tees Academy Grangetown we will look forward to hearing from you.
Leanne Chilton
Headteacher
Arranging a visit to River Tees Academy Grangetown
To arrange a visit and increase the chance of a successful application email recruitment@rtmat.org.uk.
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