Family Liaison Officer
River Tees Hospital School, Middlesbrough, TS3 7EA3 days remaining to apply
Start date details
As soon as possible
Closing date
30 June 2025 at 11:59pm
Date listed
25 June 2025
Job details
Job role
- Other leadership roles
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: Monday – Friday - 37 hours ( term time only plus 5 days)
Contract type
- Permanent
Pay scale
- NJC 25-28 £30,305- £32,631
What skills and experience we're looking for
A Family Liaison Officer (FLO) will play a crucial role in supporting the families of pupils who are receiving education in a hospital setting. This position involves facilitating communication between families, school staff and healthcare professionals to ensure that pupils receive holistic support during their educational journey. The FLO will work closely with families to address their needs, provide guidance, and foster a collaborative environment that promotes the wellbeing and academic success of pupils. Our team works together in school and across the Trust, sharing their experience, reflecting on evidence-based research and innovating to discover pedagogies that work for each individual learner.
What the school offers its staff
The Trust is committed to investing in the training and development of its staff to ensure they possess the necessary skills for their roles. If you identify any gaps in your experience, please mention them in your application and express your readiness to acquire these skills.
Further details about the role
MAIN DUTIES AND RESPONSIBILITIES
Family Support and Communication
• Act as the primary point of contact for families, providing information and support regarding their child’s education and wellbeing.
• Facilitate regular communication between families, teachers, and healthcare professionals to ensure a coordinated approach to education and care.
• Organise and conduct meetings with families to discuss their child’s progress, challenges, and any additional support required. Education Advocacy and Collaboration with Staff
• Advocate for pupils’ educational needs within the hospital and liaise with external agencies to secure appropriate resources and support.
• Assist families in understanding educational policies and processes, ensuring they are informed about their rights and options.
• Work closely with teaching staff to develop and implement tailored educational plans that address the individual needs of pupils.
• Collaborate with medical professionals to ensure that educational provisions are aligned with pupils’ health needs. Transition Support
• Support families during transition periods, whether entering or exiting the hospital school, ensuring a smooth transition back to mainstream or specialised education.
• Provide guidance and resources to families to help them navigate the educational system and access appropriate support services.
Resource Development
• Create and distribute informational materials for families regarding available resources, support services, and educational opportunities.
• Develop workshops or support groups for families to share experiences and strategies for supporting their child’s education and wellbeing. Monitoring and Reporting • Maintain accurate records of family interactions, support provided, and pupil progress in line with the school’s data protection policies. • Provide regular updates to school leadership on family engagement, challenges faced, and outcomes achieved. Professional Development
• Attend relevant training and professional development opportunities to stay informed about best practises in family engagement and support in educational settings.
• Share knowledge and resources with school staff to enhance the overall support provided to pupils and families.
The above duties and responsibilities cannot totally encompass or define all tasks which may be required of the incumbent. The outlined duties and responsibilities may, therefore, vary from time to time without materially changing either the character or level of responsibility; these factors are reflected in the post grade.
All employees are expected to demonstrate a commitment to the principles of equal rights both in relation to employment issues and service delivery and to adhere to the policies of the Council in performance of their duties.
All employees are expected to respect all confidentialities and principles and practice of the Data Protection Act. All post holders are required to comply with Health and Safety policies and legislation
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs are not accepted.
Upload additional documents
If you need these documents in an accessible format, please contact the school.
About River Tees Hospital School
- School type
- Academy, ages 5 to 18
- School size
- 1 pupils enrolled
- Age range
- 5 to 18
- Ofsted report
- View Ofsted report
- School website
- River Tees Hospital School website
- Email address
- recuritment@rtmat.org.uk
- Phone number
- 01642 213799
River Tees Hospital School is an integral part of the River Tees Multi-Academy Trust Family, where learning and wellbeing is at the centre of everything that we do. We work with the most vulnerable children, who have a complex range of physical and/or mental health difficulties, helping them to re-set their learning journey to achieve better outcomes and to improve their life chances in the short and longer term. It is recognised that each learner requires a unique setting and bespoke support programme to help them back into either mainstream education or a specialised educational pathway.
River Tees Hospital School creates an inclusive environment where staff strive to ensure all learners make accelerated academic progress whilst equally focusing on their personal development and wellbeing. We provide a range of specialist assessments, which allow us to develop an integrated plan that will work in harmony with the academic and emotional wellbeing strands.
River Tees Hospital School gives every learner the chance to be the best that they can be. This is achieved through the removal of barriers to learning, and the delivery of personalised educational programmes which lead to valuable and valid qualifications.
River Tees Hospital School is dedicated to providing high quality education through an innovative structure, so that vulnerable students have access to advanced and energising programmes of learning. We value the professional relationships between staff and learners, but equally ensure strong collaborative partnership work with parents, carers, trustees, external providers and the wider community, to ensure learners achieve their potential.
All learners are supported to develop lively and enquiring minds, whilst ensuring that they feel safe and valued in an inclusive environment. The ethos of inclusion is central to all of the work of our Trust and we strive to help our young people to achieve their aims and ambitions.
Adam Burns
Head of Hospital School
Arranging a visit to River Tees Hospital School
To arrange a visit and increase the chance of a successful application email recuritment@rtmat.org.uk.
School location
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