Family Support Worker
Harris Garrard Academy, Erith, Kent, DA18 4DW14 days remaining to apply
Start date details
As soon as possible
Closing date
6 October 2025 at 11:59pm
Date listed
22 September 2025
Job details
Job role
- Pastoral, health and welfare
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: Term time only; actual salary £28,067 - £29,752 (39 weeks per year, 37.5 hours per week)
Contract type
- Permanent
Full-time equivalent salary
- £32,535 - £34,488
Pay scale
- Grade 5 (Outer London)
Additional allowances
Performance and Loyalty Bonus + Pension Scheme (LGPS) + Harris Wellbeing Cash Plan + Additional Harris Benefits
What skills and experience we're looking for
We are looking for a Family Support worker that can support our Academy, parents and students at Harris Garrard Academy, with a focus on attendance.
We would like to hear from you if you have:
- High quality ICT skills (and a willingness to undertake training when required), used to promote effective administration, organisation, communication and management
- Excellent organisational and administrative skills, with attention to detail
- The ability to quickly gain and maintain credibility and rapport with managers and staff across the school
- A good telephone manner and professional image
- Good organisational and interpersonal skills which indicate a warm, efficient and hospitable manner to all
- Excellent listening and communication skills and sensitivity in complex situations
For a full job description and person specification, please download the Job Pack.
What the school offers its staff
Harris Garrard Academy is an all-through 3–18 academy with approximately 1350 pupils on roll and joined the Harris Federation as a sponsored academy in September 2017. The academy is based in Thamesmead in a purpose built building. We are now on a journey towards “Outstanding”, led by highly experienced executive principals with proven track records of school transformation. Our vision is clear: nothing is impossible and everything is possible, irrespective of personal characteristics or background. Every problem has a solution. We believe we are more robust, resilient and determined as a team than as a group of individuals. We support, challenge and hold each other to account at all levels within the academy to ensure that our students achieve their potential, are motivated, engaged and fully prepared for life beyond our academy.
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website.
Flexible working opportunities
Harris Federation is committed to fostering a positive and supportive working environment for our staff, recognising that achieving a balance between professional and personal responsibilities is essential. We understand that each individual’s circumstances are unique, which is why we offer flexible working options that can be adapted to meet the needs of both the academy and our employees.
Our approach to flexibility includes a range of solutions, from tailored working hours to part-time arrangements, where appropriate, ensuring that we maintain our high standards of education while supporting the wellbeing of our staff. Whether you are a classroom teacher, support staffor part of our senior leadership team, we work together to find solutions that align with both the operational needs of the academy and your professional development.
Harris Federation and our academies are dedicated to creating an inclusive and collaborative environment, where every member of staff can thrive and feel valued in their role.
Further information about the job
Your responsibilites will include:
- Establishing and maintaining positive relationships with families to support student attendance and engagement
- Conducting home visits to understand family circumstances and provide tailored support
- Facilitating communication between the school and families, ensuring that parents/guardians are informed and involved in their child's education
- Identifying students with poor attendance and working with their families to develop and implement attendance improvement plans
- Monitoring and tracking attendance data to evaluate the effectiveness of interventions
Commitment to safeguarding
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)About Harris Garrard Academy
- School type
- Academy, ages 4 to 18
- Education phase
- Through
- School size
- 1538 pupils enrolled
- Age range
- 4 to 18
- Ofsted report
- View Ofsted report
- School website
- Harris Garrard Academy website
- Email address
- info@harrisgarrard.org.uk
- Phone number
- 0208 320 4800
Harris Garrard Academy is an all-through 3–18 academy with approximately 1350 pupils on roll and joined the Harris Federation as a sponsored academy in September 2017. The academy is based in Thamesmead in a purpose built building. We are now on a journey towards “Outstanding”, led by highly experienced executive principals with proven track records of school transformation. Our vision is clear: nothing is impossible and everything is possible, irrespective of personal characteristics or background. Every problem has a solution. We believe we are more robust, resilient and determined as a team than as a group of individuals. We support, challenge and hold each other to account at all levels within the academy to ensure that our students achieve their potential, are motivated, engaged and fully prepared for life beyond our academy.
School location
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