31 days remaining to apply

  • Start date details

    1st September 2026

  • Closing date

    27 April 2026 at 10am

  • Date listed

    27 March 2026

Job details

Job role

  • IT support

Visa sponsorship

Visas cannot be sponsored

Working pattern

Full time

Contract type

Fixed term

Full-time equivalent salary

£22,553.00 Annually (Actual)

IT Support Apprentice job summary

IT Support Apprentice

Location: Admiral Drive, Hazeley, Milton Keynes, Buckinghamshire, MK8 0PU

Contract Type: Initially Fixed term for duration of apprenticeship

Contract Term: Full time, Term time only + INSET Days

Salary FTE: £25,989 Actual starting salary: £22,553

The Woodlands School is a specialist provision for children and young people with Autism and/or Social Communication Difficulties.

We require an IT Support Apprentice. Working hours for this position will be Monday - Thursday, 08:00 - 16:00 and Friday 08:00 - 15:30pm. This equates to 37 hours per week, term time plus inset days. The role holder will be mainly based at our Hazeley Campus; however, you must be able to travel between our 3 campuses across Milton Keynes to be able to carry out day-to-day tasks.

The successful applicant will support the school's IT function, ensuring the day-to-day smooth running of the school. During your apprenticeship you will be taking on the following key responsibilities:

Helpdesk & User Support

  • Respond promptly to IT queries via helpdesk, email, phone, and in person.

  • Triaging and resolving basic issues; escalate more complex ones to the IT Manager.

  • Provide occasional support at school events (evenings/out-of-hours).

Hardware & Software Maintenance

  • Set up and maintain laptops, desktops, tablets, peripherals, AV systems, printers, and ID/badge systems.

  • Ensure timely installation of OS updates, anti-virus, and software patches.

  • Monitor asset inventory and manage records accurately.

Network & Infrastructure Support

  • Assist with basic network troubleshooting and maintenance tasks under supervision.

  • Support remote access and mobile device connectivity.

Documentation & Compliance

  • Log tickets and maintain documentation in the helpdesk system, including resolutions and procedures.

  • Produce simple user guides and contribute to the ICT knowledge base.

  • Adhere to GDPR, Child Protection, Safeguarding, Health & Safety policies.

Training & Development

  • The Information Communication Technician L3 apprenticeship course will be provided by Babington College. This is predominantly delivered online, and one working day per week will be allocated to coursework.

  • Commit to off-the-job training (20% of working hours) toward apprenticeship standard with Babington College.

  • Attend regular reviews with assigned trainer and IT Manager if required.

  • This apprenticeship is expected to last approximately 18 months.

  • While we aim to support apprentices into further employment whenever possible, we cannot guarantee a role at the end of the apprenticeship. This would be dependent upon multiple factors at the time of completion.

For further details on this position and the apprenticeship, please see the attached information pack.

For all other queries email: lee.barber@twsmk.co.uk

Full application form to be completed; CVs are not acceptable.

All appointments are subject to a satisfactory, enhanced DBS disclosure. The Woodlands School is committed to safer recruitment and safeguarding.

All candidates must be suitable to work with vulnerable children and adults. This post is exempt from the Rehabilitation of Offenders Act 1974.

Closing Date: 9am on 27th April 2026

Start Date: 8am on 1st September 2026

Positions Available 1

Interview Date(s) 4th May 2026

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.
Visas cannot be sponsored.
If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

The Walnuts School is committed to safeguarding and promoting the welfare of children and young people. The school follows safer recruitment procedures and all staff are subject to enhanced Criminal Records Bureau checks.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

View advert on external website (opens in new tab)

About The Woodlands School

School type
Special school, ages 4 to 19
School size
233 pupils enrolled
Age range
4 to 19
Ofsted report
View Ofsted report
School website
The Woodlands School website
See more jobs
teaching-vacancies.service.gov.uk/organisations/the-walnuts-school

An all age special school for children and young people with Autism or Social Communication Difficulties

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