IT Technician
Healing Academy, Grimsby, Lincolnshire, DN41 7QD15 days remaining to apply
Start date details
As soon as possible
Closing date
10 December 2025 at 11am
Date listed
25 November 2025
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Part time
Contract type
- Permanent
Full-time equivalent salary
- £26,403.00 - £28,142.00 Annually (FTE) Scale 4 Points 7-11 £22,099 -£23,555 actual salary
IT Technician job summary
Our Vision to empower and inspire children, adults and communities to be ambitious, healthy and kind, dedicated to making our world a better place.
Our Fantastic Five Values
D - Harbour children deserve joyful (delight)schools that ignite creativity and learning through play. We invest in colleagues to ensure success and promote lifelong well-being for everyone.
A - We recruit the best colleagues and nurture talent in safe environments, inspiring our children to strive for excellence (ambition). By learning from the best, we improve and give back to our communities.
N - Harbour schools are rooted in care, valuing respect and empathy (nurture). We create supportive environments where children and colleagues thrive, preparing them for the future.
C - We promote pride, inclusion, and civic responsibility, celebrating diversity and community. Colleagues will experience belonging through collaboration, well-being, and continuous development.
E - Success comes when colleagues are empowered to innovate, take risks, and learn from failure. At Harbour, we encourage creativity and collaboration, helping both children and colleagues achieve their goals.
Our Magnificent Seven Behaviors
We will act with integrity, honesty and transparency in all that we do
We will trust our fellow professionals and value their skills and knowledge
We will work collaboratively and encourage others to do the same
We will work inclusively, building and celebrating inclusive and diverse communities
We will be kind to ourselves and in all our dealings with others, acting with compassion and empathy
We will communicate regularly and with clarity with our stakeholders and with each other, welcoming and reflecting on constructive feedback from others
We will be aspirational for all, wanting the best for ourselves and for everyone
We are ambitious, caring, kind, inclusive and excited about our future as part of the Harbour Learning Trust family of Schools.
Job title: IT Technician
Location: Healing Academy , with occasional travel required to other sites within the Harbour Learning Trust.
(Some trustwide responsibilities will be undertaken remotely)
Contract: Permanent - Term Time- 37 hours per week
Salary Scale: Scale 4 Points 7-11 £22,099 -£23,555 actual salary
Interview date: 15 December 2025
Start date: As soon as possible
About the RoleHarbour Learning Trust is a Multi-Academy Trust consisting of eight academies in the Lincolnshire and Grimsby area.
We are seeking an IT Technician to provide high quality, user-focused IT support primarily to staff and students at Healing Academy. You will also play a key role in providing assistance on support tickets across the wider Trust.
You’ll play a key role in ensuring smooth daily IT operations at Healing Academy, delivering excellent end-user support, and assisting with Trust-wide digital initiatives.
Main ResponsibilitiesProvide friendly and efficient technical support to end-users, ensuring a positive customer experience, with a main focus on Healing Academy.
Communicate technical information clearly to users with varying levels of technical expertise.
Log and resolve support tickets through the IT Helpdesk, providing assistance on tickets from across the Trust and following up to ensure issues are fully resolved.
Conduct user training sessions and create user-friendly documentation.
Deliver training on digital tools and resources across the Trust as part of remote trust-wide responsibilities.
Collaborate with the IT team to enhance the quality of IT support.
Undertake occasional travel between academies to provide on-site technical assistance where required.
Support website maintenance and the integration of digital learning resources.
Assist in delivering IT projects and the Trust’s digital strategy.
Ensure compliance with GDPR, Health & Safety, and Trust policies.
You’ll have:
5 GCSEs (including Maths and English, Grade C or above) or equivalent.
Strong communication, organisational, and problem-solving skills.
A strong desire to learn and develop technical knowledge
A flexible, proactive attitude and a commitment to excellent customer service.
A full UK driving licence and access to a vehicle (mileage reimbursed).
Desirable:
Experience in the education sector.
Knowledge of Microsoft OS, Google, Apple OSx, and iOS systems.
A proven track record in IT technical support.
IT-related qualifications or Google Educator certifications (Level 1 or 2).
As part of Harbour Learning Trust, all staff have access to:
Employee wellbeing and assistance programme.
Professional development opportunities.
Free on-site parking and cycle-to-work scheme.
What can we offer you in addition to the salary and holidays above?
- Be part of a dedicated team committed to achieving high standards
- A supportive, warm and welcoming ethos.
- A vibrant learning environment - for our children, community and staff.
- An experienced and supportive leadership team, who are committed to the wellbeing of all staff
- A wealth of professional support and development
At Harbour Learning Trust we invest extensively in outstanding training and development opportunities. We value our staff and the benefits we offer include:
- Local Government Pension Scheme;
- Employee Assistance Programme;
- Cycle to Work Scheme;
- A dedicated team committed to achieving high standards;
- A supportive, warm and welcoming ethos;
- A vibrant learning environment - for you and our children;
- An experienced and supportive leadership team, who are committed to the well-being of all staff;
For further information, please contact hr@harbourlearningtrust.com
Harbour Learning Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment.
All posts are subject to satisfactory background checks including references and enhanced DBS checks. In accordance with Keeping Children Safe in Education, the Trust carries out an online search as part of the due diligence on shortlisted candidates. References taken up upon interview.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Healing Academy
- School type
- Academy, ages 11 to 16
- Education phase
- Secondary
- School size
- 778 pupils enrolled
- Age range
- 11 to 16
- Ofsted report
- View Ofsted report
- School website
- Healing Academy website
Welcome To Healing School - A Science Academy
We seek to inspire greatness in every child and to equip them with the academic achievements, life skills and personal attributes to lead happy, safe, successful lives.
'success and happiness for every child'
We are child-centred. We make decisions based on what is right for our children and their life chances.
We are inclusive. We believe that every child can be successful regardless of background or ability.
We are ambitious. We aim for excellence in all that we do.
We act with integrity. We promote respect and trust; we value different points of view and beliefs. We actively reject discrimination, racism, bullying, deceit and dishonesty.
We are collaborative. We work in partnership with all stakeholders including parents, carers and the wider community ensuring a sense of togetherness.
We value our staff. We invest extensively in outstanding training and development opportunities.
Rated outstanding by Ofsted inspectors, there are many reasons why pupils, who travel from across the area choose Healing School - A Science Academy:
High GCSE performance
Disciplined learning environment
"Safe, friendly, family" ethos
Extensive extra-curricular opportunities
Charter marks for science, Gifted and Talented education, sport, exam performance and staff training
School location
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