IT Technician

Kingsbury High School, London, NW9 9JR

18 days remaining to apply

• Start date details

  Immediate Start

• Closing date

  1 June 2025 at 11:59pm

• Date listed

  13 May 2025

Job details

• Job role:
  • IT support
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full-time equivalent salary: £25,584.00 Annually (Actual) Scale 4 Point 7 plus London Weighting

IT Technician job summary

MAIN PURPOSE OF JOB

Support the Head of IT and Communications and Senior IT & Communications Officer in the operational management and control of technical aspects of the installation, configuration and maintenance of ICT hardware, software and network infrastructure.

DUTIES AND RESPONSIBILITIES

• Assisting with providing effective maintenance and support for designated administrative networks.
• Providing ‘on call’ support to both school sites.
• Assisting with providing help and technical support within the School’s planned computer development programme including carrying out hardware and software upgrades.
• Answer a high volume of calls and maintain a rapid response rate according to agreed standards.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Respond to enquiries from the IT and Faults email inbox in a timely manner.
• Resolve ICT problems reported by staff, referring to external support organisations where necessary and keep staff informed of the progress of solutions.
• Act as an additional point of contact regarding technical issues with manufacturers, suppliers, and other support organisations.
• Update documentation which includes network design, inventories, details of licences and warranties.
• Undertaking other duties and responsibilities as directed by a designated Line-Manager.
• Perform a wide range of hardware repairs and upgrades.
• Detect, diagnose, and resolve most PC, printer and peripheral device faults.
• Deploy essential software patches.
• Identify application compatibility issues.
• Assist in the maintenance of active network components.
• Install software on servers, troubleshooting installation issues.
• Maintain hardware and software on the servers.
• Modify disk space and printer quotas.
• Modify network shares and access rights as required.
• Monitor system logs.
• On rare occasions, be available ‘out of hours’ for emergency support to resolve issues remotely.

GENERAL RESPONSIBILITIES (Common to all Support Staff job Descriptions)

• To undertake general duties, administration and any reasonable task as directed by the Line Manager or Headteacher and to carry out such other tasks as are essential to fulfil the job’s core purpose.
• Participate in training and development, activities and programmes, and attend and participate in meetings as required.
• Assist with first-aid for students and staff, including looking after sick students and liaising with parents and staff.
• Be aware of and comply with policies and procedures, and report all concerns to an appropriate person, in respect of: child protection, health, safety and security, confidentiality, and data protection.
• Contribute to the school’s commitment to equality of access to opportunities to learn and develop for all pupils.
• Undertake these duties within agreed school objectives, policies and procedures and promote the Schools Equal Opportunities Policy.
• To present a positive impression of the school in all encounters with visitors or on school visits.
• To respond calmly to the challenges of school life.

Notes: This Job Description is subject to amendment and will be reviewed from time to time and modified in the light of the post-holder’s career development and changing needs of the School.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs are not accepted.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

About Kingsbury High School

• School type: Academy, ages 11 to 18
• Education phase: Secondary
• School size: 2008 pupils enrolled
• Age range: 11 to 18
• Ofsted report: View Ofsted report
• School website: Kingsbury High School website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/kingsbury-high-school-london

Kingsbury High School is a vibrant learning environment with a strong community ethos.

Prospective candidates are welcome to come and look around the school to see for yourself what makes Kingsbury High different. As a large 12 form entry 11-18 split site school we are situated in an inner London location, but with an out of London feel – surrounded by parkland with large playing fields and great local amenities, excellent transport links to enable easy access from central London and fringe areas. Our school is truly diverse in its makeup, whilst united as one family working to achieve the best for all our students.

School location

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