EXPIRED

This job expired on 7 July 2025 – see similar jobs

  • Start date details

    ASAP Or September

  • Closing date

    7 July 2025 at 8am

  • Date listed

    2 July 2025

Job details

Job role

  • Administration, HR, data and finance

Visa sponsorship

Visas cannot be sponsored

Working pattern

Full time

Contract type

Permanent

Full-time equivalent salary

£31,524.00 - £32,931.00 Annually (FTE)

Office Receptionist & Administrator job summary

Key Purpose of the Job
  • The first point of contact for the school, dealing with all callers/visitors in a polite and tactful manner

  • To provide an effective reception service both at the school’s Reception and Student Services

  • To ensure that the front of house runs efficiently and effectively and is presentable and welcoming at all times

  • To be a first aider, training will be provided

  • To actively develop positive, supportive relations with visitors, staff, students and their parents/carers

  • To be organised, able to multitask, work flexibly and have a ‘can do’ approach to work, as no two days are the same.

  • To assist the school with a wide variety of administrative tasks, requiring a good level of IT skills.

  • To rotate duties between the school’s Reception and Student Services, as and when required

Duties and ResponsibilitiesReception
  • To welcome all families, visitors and callers to the school in a friendly and professional manner

  • To ensure the Reception area is kept tidy and well presented

  • To operate the school’s switchboard; answering telephone calls quickly and efficiently, dealing with enquiries and transferring calls to the appropriate staff

  • To take accurate messages and email them to relevant staff;

  • To check voicemails regularly and pass messages on

  • To keep track of temporary staff passes that are issued and chase any that are outstanding


  • To work closely with Facilities, liaising on deliveries, security and maintenance

  • To send out communications to parents; letters, emails and group texts

  • Ordering of stationery, room bookings, taxi bookings and other support functions

  • To maintain records of issuing lockers to students

  • To deliver post to staff pigeon holes, sort and frank post, and ensure the franking machine has sufficient funds.

  • To be proactive with maintaining the online uniform shop

  • Periodic stock checks on stationary and uniform, ensuring stock levels for the Office and Reception are maintained.

  • To adhere to the Fire Policy

  • To be vigilant and communicate with staff via radio

Safeguarding
  • To ensure that all visitors identify themselves at the school entrances before entry

  • To ensure that visitors produce appropriate identification and sign in and out at Reception

  • To provide visitors with school ID badges, make them aware of the fire evacuation and safeguarding procedures and inform personnel of their arrival

  • To check identification and DBS details of new supply staff and to ensure that they are aware of security procedures when entering and leaving the premises

  • To ensure that the visitor information leaflet is given to parents and visitors

  • To inform personnel of their visitor’s arrival

Student Services
  • To cover and/or support Student Services Officer as and when required. Training will be provided.

Administration
  • To provide high quality administrative support under the direction of the PA/Customer Service Manager and Senior Administrator to prepare, produce and photocopy letters, reports and school publications, and undertaking the efficient filing, record keeping and retrieval of papers and correspondence

  • To work effectively as part of a team, delivering high quality administration and support services to students and staff

  • To provide admin support for AFA/open days

  • To cover for absent colleagues when required

General
  • To undertake other duties as required from time to time and to provide any other support to the PA/Customer Service Manager and Senior Administrator within the basic objectives of the post

  • To comply with and support the implementation of policies and procedures relating to Child Protection, School’s Code of Conduct for Staff, Health and Safety, Confidentiality and Data Protection, reporting all concerns to an appropriate person

  • To respect the confidentiality of matters relating to students and other members of staff. The post holder must be aware of and comply with the requirements of the Data Protection Act

  • To uphold and further the Trust’s Equal Opportunities policies and to deliver effective and appropriate services fairly and without discrimination.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.
Visas cannot be sponsored.
If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Heartlands High School, part of the SEARCH Education Trust, is committed to safeguarding and promoting the welfare of our students and young people. The successful applicant will therefore be required to complete checks in line with the requirements of Keeping Children Safe in Education with regard to DBS and other pre-employment checks.

This job post has expired.

About Heartlands High School

School type
Academy, ages 11 to 16
Education phase
Secondary
School size
1178 pupils enrolled
Age range
11 to 16
Ofsted report
View Ofsted report

Heartlands High School, part of the SEARCH Education Trust, is committed to safeguarding and promoting the welfare of our students and young people. The successful applicant will therefore be required to complete checks in line with the requirements of Keeping Children Safe in Education with regard to DBS and other pre-employment checks.

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