Receptionist
Henley Bank High School, Gloucester, GL3 4QF8 days remaining to apply
Start date details
As soon as possible
Closing date
13 February 2025 at 11:59pm
Date listed
30 January 2025
Job details
Job role
- Other support roles
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Part time: Wednesday, Thursday and Friday 8.00am - 15.45pm (with a 30-minute unpaid lunch break), Term Time only plus Inset Days.
Contract type
- Permanent
Full-time equivalent salary
- £24,027 - £25,183
Actual salary
- £12,518.56 - £13,120.85
Pay scale
- NJC Grade D, Scale Points 3-6
What skills and experience we're looking for
Thank you for your interest in the role of a Receptionist at Henley Bank High School. This is an exciting opportunity to join GLT / Henley Bank High School and become an integral member of the Reception/Admin Team.
At Henley Bank High School, our aspiration is for all our staff and students to leave our school with practical wisdom gained through the teaching of intellectual, moral, civic and performance virtues.
We are a successful secondary school based in Brockworth, extremely close to junction 11a of the M5. The school has consistently been achieving excellent academic results over the past few years with the GCSE results of 2023 being in the top 1% of results in the country, as well as the highest results for any non-selective school in Gloucestershire. We opened our Sixth Form in September 2024 and are really excited to see what the next stage in the school’s journey will be. A crucial element of the school’s vision is ensuing that we are preparing our young people for the world of tomorrow. This role plays an essential part in achieving this.
Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive, non-selective and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs with remote / hybrid working opportunities where appropriate. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’.
To get a feel of life at Greenshaw Learning Trust, please download our ‘Why you should work for GLT’ recruitment brochure on our job’s portal.
Main responsibilities:
- Provide the school with a first point of contact for all visitors/callers, responding to enquiries where possible or referring to appropriate member of staff as required
- Managing parent/carer enquiries and visitors to the school
- Follow school security and safeguarding procedures regarding access and entry to the premises for all visitors issuing the relevant lanyards for access
- Manage and action messages received from parents
- Have the ability to interact with all students presenting themselves to reception in a calm and professional manner
- Issuing appointment cards for students
- Handle difficult situations and issues with sensitivity and calmness, ensuring you are always aware of the safeguarding of pupils, Data Protection issues and the need for strict confidentiality at all times. Reporting any concerns to the appropriate person
- To provide general administrative assistance including texting/emailing, letters, printing, scanning and issuing student reward postcards
- Manage any mail received and being sent out
- Ensure all appropriate information and communications are disseminated to appropriate staff
- Assisting with initial enquiries for In Year Admissions. Able to explain the application process to parents/carers
- Booking meeting rooms and appointments for external visitors
- Supporting the First Aid Lead with any students who present themselves unwell or require medical attention at the reception desk as and when required
You will need:
- Educated to at least 5 GCSE Grade 5/C standard (or equivalent) in English and Mathematics
- Evidence of professional development in a relevant discipline
- Excellent problem solving, communication and organisational skills
- Ability to maintain confidentiality and deal sensitively with related issues/individuals with tact, diplomacy and discretion
- Ability to work quickly, methodically and accurately under pressure and act flexibly to support others and respond to unplanned situations
- Good interpersonal skills and an ability to develop and maintain effective working relationships
- Efficient, accurate and excellent attention to detail
- Excellent communication with people at all levels of the organisation
- A passion and desire to move things forward
- Commitment to working within the School’s Safeguarding Policy and Procedures
- Commitment to extremely high standard and expectations
- High levels of professional integrity, energy and enthusiasm
- Able to work flexibly, and to attend parent events as required
- Excellent customer service skills
- Ability to demonstrate literacy and numeracy skills, including attention to detail
- Excellent working ICT knowledge
- Display a conscientious and logical approach to the variety of tasks necessary for the smooth running of the school
- Excellent communication with Children, parents/carers, both written and orally
- Be dependable, able to follow instructions and respond to management directions
- Have a willingness to extend skills through appropriate training
- Excellent attention to detail
What the school offers its staff
What’s in it for you:
- Professional development and career progression
- Generous pension scheme
- An Employee Assistance Programme
- Gym Discounts
- Free eye tests
- Cycle to work scheme
- Green car scheme
- Access to Blue Light Card Scheme
- Access to Teacher Art Pass Scheme (teachers only)
- Being part of a great team and expanding organisation
Commitment to safeguarding
Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people therefore this appointment will be subject to vetting, including an enhanced DBS disclosure.
Applying for the job
Apply for the job by following the link below.
CVs are not accepted.
Upload additional documents
If you need these documents in an accessible format, please contact the school.
About Henley Bank High School
- School type
- Academy, ages 11 to 18
- Education phase
- Secondary
- School size
- 825 pupils enrolled
- Age range
- 11 to 18
- Ofsted report
- View Ofsted report (opens in new tab)
- School website
- Henley Bank High School website (opens in new tab)
- Email address
- jhowells@henleybankhighschool.co.uk
- Phone number
- 01452 863372
Henley Bank High School is a 11 – 16 mixed comprehensive secondary school and is situated in Brockworth, Gloucester. We currently have 750 students on roll, with staff providing teaching, pastoral care and other support across the school. We had our first Ofsted inspection in June 2022 and were extremely proud of the outcome which was good in all categories. We are also extremely proud of the results our Year 11 students have achieved and the dedication that they and our staff have put in to achieve this is outstanding.
At Henley Bank High School, our aspiration is for all our staff and students to leave our school with practical wisdom gained through the teaching of intellectual, moral, civic and performance virtues. We build character implicitly, through our world class curriculum, teaching and learning in the classroom and explicitly through our Legacy Programme and Pastoral Systems. We aim to guide our students in becoming well rounded citizens of the future who can lead with honesty, integrity and resilience. The importance we place on this has been recognised through the school being awarded the Character Kitemark accreditation. Our Legacy programme and values of Ambition, Creativity, Confidence, Determination and Respect are the foundations of our Character Education programme.
All students have an entitlement to a broad, balanced and relevant curriculum. We believe that all students with additional needs should be taught wherever possible, with their peers in mainstream classes by subject specialists who use a range of teaching methods and strategies to develop students' knowledge, skills and understanding. Henley Bank High School was the winner of the NASEN Award for Secondary Provision which demonstrates the value that we place on our support provided within the classroom across all subjects within the school.
As a school, we really celebrate being a team and a ‘family’. This is crucial to us to ensure collaboration and support as well as ensuring that staff, students, parents/carers and the wider community feel invested in improving the school and the chances of success for our students. A huge amount of work has gone into developing this school over the last few years and we are so excited to welcome new members of staff to help continue this development, as well as bring their own ideas and enthusiasm.
We are ambitious about diversity and inclusion and very much look forward to receiving applications from candidates whose personal qualities and values reflect those in the person specification and whose experiences also place them in a strong position to deliver the challenges set out in the job description. We encourage applications from candidates regardless of age, disability, gender identity, sexual orientation, pregnancy, marital status, religion, belief, or race.
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