School Office Receptionist / Administrator
Southfield School, Hatfield, Hertfordshire, AL10 8NN32 days remaining to apply
Closing date
26 July 2026 at 11:59pm
Date listed
24 June 2026
Job details
Job role
- Administration, HR, data and finance
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full-time equivalent salary
- £24,790.00 Annually (FTE)
School Office Receptionist / Administrator job summary
Job Purpose
To provide efficient, accurate and confidential administrative support within the school office, while delivering a professional and welcoming front-of-house service. The postholder will play a key role in ensuring the smooth day-to-day running of the office, maintaining high standards of organisation, communication and safeguarding.
Key Responsibilities
Front Desk Duties
You will be the welcoming face of the school, ensuring a positive and professional first impression for all visitors and stakeholders.
- Provide a warm, professional welcome to all visitors, parents, staff and pupils.
- Act as the first point of contact for the school, both in person and via telephone/email.
- Manage visitor sign-in and sign-out procedures, ensuring safeguarding protocols are consistently followed.
- Ensure all visitor information is recorded accurately and in line with school procedures.
- Answer and direct incoming calls and emails, responding appropriately or escalating where necessary.
- Resolve day-to-day queries and issues efficiently and professionally.
Administrative Support
In this area of the role, you will help keep the school office running smoothly through accurate and timely administrative support.
- Monitor and manage the shared administration inbox, ensuring timely responses and appropriate action.
- Maintain accurate student attendance records and process absence reports.
- Support general administrative tasks including filing, photocopying, scanning and distributing communications.
- Respond to reception and general enquiries from visitors, parents and staff.
- Provide administrative support to colleagues across the school as required.
- Operate and maintain systems such as InVentry (training will be provided).
General Office Support
You will contribute to maintaining an organised, efficient and welcoming office environment for staff, pupils and visitors alike.
- Manage incoming and outgoing post and deliveries.
- Ensure the reception area and foyer are kept tidy, organised and presentable at all times.
- Support the ordering of supplies and goods in line with school procedures.
- Contribute to maintaining an efficient, organised and professional office environment.
Additional Information
This job description outlines the main duties of the role but is not exhaustive. Responsibilities may be reviewed and adjusted in line with the needs of the school, following discussion with the postholder.
- The postholder will be expected to carry out duties in a flexible manner, appropriate to the role, and as reasonably directed by the Headteacher.
- This job description does not form part of the contract of employment but sets out the expectations for performance and delivery within the role.
Working Hours: Monday - Friday, 7.30am - 4.00pm, term-time, plus 10 days
Southfield is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an enhanced DBS check and references
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About Southfield School
- School type
- Special school, ages 4 to 11
- School size
- 109 pupils enrolled
- Age range
- 4 to 11
- Ofsted report
- View Ofsted report
- School website
- Southfield School website
Dear Applicant,
Looking for a challenge? Have a desire to work in an environment where you can make a ‘real’ difference to the lives of young
people? If so, Southfield School could be the place for you.
We are a family where no two pupils are alike, and no two members of staff are alike. Our pupils all have challenging
communication difficulties/ASD and associated conditions.
Our school vision is to support all children, so they thrive during their time at Southfield School and are prepared socially,
emotionally, and academically for their next steps in education. Collaboration with parents and carers and the entire multidisciplinary
team who support our pupils is vital and key to our success.
Everyone plays a part in the future of our pupils with staff skills being utilised in order that we have a huge range of expertise, to
support our pupils and families.
We are looking for like-minded, resilient staff who are passionate and who can work in a team. See more about Southfield in
our School Video here: https://southfield-school.secure-primarysite.net/our-school/
Come and join us and make a difference to the lives of children every day.
School location
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