Senior ICT Support Technician

Westcountry Schools Trust, Ivybridge, PL21 0JA

19 days remaining to apply

• Closing date

  25 August 2025 at 9am

• Date listed

  5 August 2025

Job details

• Job role:
  • IT support
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full-time equivalent salary: £29,093.00 - £31,586.00 Annually (Actual)

Senior ICT Support Technician job summary

Are you a proactive and technically skilled ICT professional looking to make a meaningful impact in an educational setting? Westcountry Schools Trust is seeking a Senior ICT Support Technician to join our team at Eggbuckland Community College. This is a fantastic opportunity to contribute to the smooth operation of ICT systems that support both learning and administration across the Trust. You’ll be part of a collaborative and forward-thinking environment, where your expertise will help shape the digital infrastructure and enhance outcomes for students and staff alike.We are looking for candidates with:

• Substantial experience in technical support, including 1st, 2nd, and 3rd line support.
• Strong knowledge of Windows 10/11, Windows Server technologies (Active Directory, DHCP, DNS), and virtualisation platforms.
• Hands-on experience with Microsoft 365, Google for Education, VoIP/SIP telephony, switches, and wireless access points.
• Excellent problem-solving, organisational, and communication skills—both technical and non-technical.
• A proactive, team-oriented mindset with high personal integrity and a commitment to safeguarding and equality.
• Understanding of cloud, hybrid, and local infrastructure services.
• A minimum of Grade C/5 in GCSE English and Maths (or equivalent).

The Trust is a multi-academy trust of 31 schools, currently employing approximately 2,500 staff and growing. We are a dynamic organisation with our students and staff at our heart. Our values inform our work and we hope you agree these are key to success.

WeST holds a firm belief in giving each child every opportunity to learn and succeed in all that they do. Whilst we are a united family of schools who share common values and beliefs, all our schools are unique and hold their own identity. We believe that by working collectively, sharing what works well and jointly developing best practice across teaching and professional services we are stronger together and can provide the very best education for our children. We are proud of our schools, staff and children, and thrive on the constant challenge to do better.

Please note that this vacancy may close early if we identify and appoint a suitable candidate before the advertised closing date, so we encourage you to apply as soon as possible.

Procedures

All appointments are subject to pre-employment checks. That means:

• We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. A copy of our Child Protection Policy & Safeguarding Policy is attached.
• Your identity will be confirmed by sight of original, official documents such as a Birth Certificate, Passport etc. in line with the Asylum and Immigration Act 1996.
• Original documents relating to all the qualifications you have listed on your application form must be supplied.
• Your employment history will be thoroughly examined and clarification will be sought where there are gaps or other discrepancies arising from information provided either by you as the candidate or your referee.
• References will be used to check dates of employment and your relevant experience. A minimum of two written references will be taken up and these references will be requested before the interview.
• References should cover the last 3-5 years’ work history, as a minimum.
• An online search of shortlisted candidates will be conducted in accordance with Part Three ‘Safer Recruitment’ of Keeping Children Safe in Education statutory guidance.
• The identity of referees and information relating to disclosures will be verified.
• You will be required to provide details of any relevant unspent or spent convictions in accordance with the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Order 1986.
• An enhanced Disclosure and Barring Service (DBS) check will be requested. Please note that it is an offence to apply, offer or accept to do any work with children (paid or unpaid) if disqualified from working with children. Applicants will be challenged where inconsistencies exist. Please be aware that a firm offer of appointment will only be made after receipt and verification of all satisfactory checks. Westcountry Schools Trust will carry out these checks and should you fail these checks, our offer of employment will be withdrawn.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Westcountry Schools Trust

• Type: Multi-academy trust
• See more jobs: teaching-vacancies.service.gov.uk/organisations/westcountry-schools-trust

Head office location

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