Senior IT Manager

Mulberry School for Girls, London, E1 2JP

17 days remaining to apply

• Start date details

  As soon as possible

• Closing date

  20 February 2026 at 9am

• Date listed

  3 February 2026

Job details

• Job role:
  • IT support
• Visa sponsorship: Visas cannot be sponsored
• Subject: ICT
• Working pattern: Full time: 35 hours a week, Monday to Friday
• Contract type: Permanent
• Full-time equivalent salary: Between £44,000 and £48,000

What skills and experience we're looking for

We are seeking an experienced and proactive Senior IT Engineer to join our IT team, reporting directly to the IT Manager. As a lead engineer, you will be responsible for providing 2nd/3rd line support at Mulberry School for Girls and Mulberry University Technical College. You will be a key member of the team, who will also support and maintain multiple Trust-Wide systems. Your responsibilities include assisting the IT Manager in supporting the network infrastructure, troubleshooting complex issues, overseeing network maintenance, and contributing to the design and implementation of network projects.

The ideal candidate will have extensive experience in network administration, strong problem-solving abilities, and effective team management skills. You should possess the ability of communicating professionally and effectively with staff and stakeholders, coupled with a passion for improving standards.

The ideal candidate will also hold a degree or equivalent IT/computing qualification and have a minimum of 2 years experience in providing 2nd and 3rd line support in an educational setting. You will possess significant diagnostic and troubleshooting skills, extensive knowledge of IT software, hardware, and operating systems, particularly Microsoft Server 2022, Azure, and 365. Experience with Hyper-V, VMware ESXi, Veeam and deployment systems like SCCM and Microsoft Intune is essential.

What the school offers its staff

- Evans' Cycle Scheme

- Employee Assistance Programme (EAP Services)

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Job Description

Job Title: Senior IT Engineer

Reports to: IT Manager

Salary scale: NJC Scale PO2, Spine Point 30-33

Working Hours: 35 per week, all year round

Job Purpose

• To make an effective contribution to a fit-for-purpose ICT support service at MSfG, available to all staff during agreed access hours.
• To lead trouble-shooting and the resolution of ICT issues and to undertake project implementation.
• To make an effective contribution to, and manage aspects of, the maintenance of the school’s ICT provision, digital and reprographics equipment, and to associated record keeping.
• To prompt and support staff and students’ effective use of ICT and digital technologies.
• Support the IT Manager in the development of the IT infrastructure
• To support and maintain multiple centralised Trust Wide systems and applications.
• To provide cover for, and support to, Mulberry UTC’s IT Technician as required.
• Provides 2nd line support, independently troubleshooting and finding solutions to logged ICT issues.
• Is an expert in agreed areas of the IT Network and IT/digital equipment, providing 3rd line support in these areas.
• Anticipates the impact of change and consults appropriately with Network Manager or 3rd party service provider on risk before implementation.
• Promptly configures, troubleshoots and maintains a variety of Microsoft Windows Server OS: 2019 & 2022.
• Proactively monitor and acts on system alerts to prevent downtime, ensuring continuity, efficiency and reliability of IT network, escalating to 3rd party service provider as appropriate.
• To undertake Windows Active Directory Management, create network shares and manage access rights; take lead on Group Policy management, creating group policies as required at all organizational levels.
• As directed by the IT Manager, contributes to the review of msfg and MUTC’s disaster recovery contingency plans to enable an efficient return of service after any unforeseen system outages.
• Contributes to administration, configuration and maintenance of Microsoft 365 environment and promote use of collaboration tools e.g., OneDrive and SharePoint to staff across the school [Trust].
• Management of the SCCM/MDT server and deployment of Windows operating system software images through the System Centre. Responsible for distribution of software packages and updates to ensure systems are secure, supported and compliant with the software licensing policy.
• Takes a lead in new implementation, installation, configuration and testing of computer hardware and network infrastructure equipment.
• Ensures that essential maintenance is accurately planned in advance and any disruption to availability scheduled in agreement with the IT Manager.
• Provides cover for, and additional support to, the Mulberry UTC IT Technician as required.
• Delivers agreed aspects of the ICT Support Service, meeting internal Service Level Agreements.
• Acts on allocated helpdesk calls and ensures closure or appropriate escalation.
• Is a first contact for staff and students, providing 1st line support and ensuring issues are logged and taken forward appropriately.
• Services, repairs and rebuilds ICT devices as appropriate.
• Takes a lead in device and AV installation programmes and other planned projects.
• Acts as a key point of contact for staff to discuss developments in IT that can benefit learning, to remain current with technologies and offer high quality guidance and advice resolution.
• Gives technical advice and support to teachers, students and other staff, supporting their effective use of ICT.
• Works closely with, and pro-actively supports senior staff of the Trust, providing technical support and guidance in the use of hardware and software and resolving ICT-related problems effectively.
• Manages quality support for the AV provision in the hall, conference and meeting room and for events/initiatives that require ICT applications and provide effective training sessions to SLT members and staff on using AV and conference equipment.
• Contributes to the team’s overall workload, including the reprographics function.
• As directed by the IT Manager, provide peer support and guidance on best practices to IT Technicians in the Trust, supporting the IT Manager in ensuring that the team is sufficiently skilled for the smooth running of the IT system.
• Follows all team procedures and protocols, including those for tracking and record keeping, asset management and cost allocation, and suggests areas for improvement.
• Implements all school policies, including e-safety, health and safety and safeguarding.
• Fulfils the duties of a fire-warden, supported by appropriate training.
• Participates in and contributes to team training and development.
• Carries out duties of other team members in their absence and other duties as might reasonably be required to ensure the smooth delivery of the ICT Service.
• As directed by the IT Manager, support and contribute to the compliance of GDPR by ensuring access to data is controlled and monitored.

Main Responsibilities, Tasks and Duties

The postholder: MSfG & MUTC

Equality, Diversity and Inclusion

• Adhere to the Trust’s policies and ensure anti-discriminatory practice in all aspects of the role.
• Leadership responsibility for ensuring compliance with equality legislation.

Safeguarding

• The post-holder will have due regard for safeguarding and promoting the welfare of children and young people and will follow the child protection and safeguarding procedures adopted by Mulberry Schools Trust. Any safeguarding and child protection issues will be acted upon immediately by informing a Designated Child Protection Lead.
• The school as an employer is committed to safeguarding and promoting the welfare of children and young people as its number one priority. This commitment to robust Recruitment, Selection and Induction procedures extends to organisations and services linked to the Trust on its behalf.

Health and Safety

The Health and Safety at Work Act (1974) places duties on all employees:

• To take reasonable care for their own Health and Safety and that of other persons who may be affected by the individual’s acts or omissions at work.
• To co-operate with management to enable them to carry out their duties and comply with all relevant Health and Safety legislation.
• Not intentionally nor recklessly to interfere with or misuse anything provided in the interests of health, safety or welfare.

Person Specification

Qualifications & Training

• Degree or an advanced equivalent recognised IT/computing qualification and/or industry-recognised technical qualification(s), or equivalent experience in relevant field.
• English and Maths GCSE, at grade C or above.
• Recent, relevant, certificated training (desirable).
• Highly developed diagnostic and technical troubleshooting skills.
• Significant working knowledge of a range of IT software, hardware, digital technologies and operating systems suited to school use.
• Sound knowledge of Microsoft Server 2022, Microsoft Azure, Microsoft 365, Active Directory, and Network Services.
• Extensive operational experience in managing Hyper-V and VMware ESXI environments.
• Extensive experience of working on deployment systems, SCCM, MDT and Microsoft Intune.
• Working knowledge of relevant legislation, including Health and Safety.
• Working knowledge of FITS/ITIL framework (desirable).
• Minimum 2 years experience of providing 2nd & 3rd line IT support within education/school environment.
• Experience of contributing to or leading ICT projects and/or developments.
• Experience of administering and deploying Apple Macs using JAMF Pro (desirable).
• Experience of inspiring the use of ICT and digital technologies in new contexts (desirable).
• Proven technical skills relating to network management and maintenance, desktop computers and peripherals (PCs, Macs and AV).
• A positive “can-do” attitude.
• Commitment to team work and strong team-work skills.
• Ability to solve problems and to learn and apply new solutions.
• Ability to communicate effectively with, staff, students and other, non-technical, groups and to relate professionally to people at all levels.
• Ability to plan and prioritise own work, to work independently and as a valued member of a team.
• Ability to work on a number of ongoing tasks at any given time and to deal with frequent changes or unexpected delays.
• Ability to work within agreed service level agreements and frameworks and to keep accurate records.
• Commitment to the protection and safeguarding of children and young people.
• Ability to relate well to young people and adults and to work constructively in a technical support role within a diverse team.
• Ability to solve problems and to learn and apply new solutions.
• Ability to communicate effectively with staff, students and visiting professionals and to relate professionally to people at all levels.
• Demonstrable commitment to equal opportunities.
• Demonstrable commitment to all MSfG policies, including a commitment to support teaching staff and the senior leadership team in managing the operational processes of the school.

Knowledge and Skills

• Highly developed diagnostic and technical troubleshooting skills.
• Significant working knowledge of a range of IT software, hardware, digital technologies and operating systems suited to school use.
• Sound knowledge of Microsoft Server 2022, Microsoft Azure, Microsoft 365, Active Directory, and Network Services.
• Extensive operational experience in managing Hyper-V and VMware ESXI environments.
• Extensive experience of working on deployment systems, SCCM, MDT and Microsoft Intune.
• Working knowledge of relevant legislation, including Health and Safety.
• Working knowledge of FITS/ITIL framework (desirable).
• Minimum 2 years experience of providing 2nd & 3rd line IT support within education/school environment.
• Experience of contributing to or leading ICT projects and/or developments.
• Experience of administering and deploying Apple Macs using JAMF Pro (desirable).
• Experience of inspiring the use of ICT and digital technologies in new contexts (desirable).
• Proven technical skills relating to network management and maintenance, desktop computers and peripherals (PCs, Macs and AV).
• A positive “can-do” attitude.
• Commitment to team work and strong team-work skills.
• Ability to solve problems and to learn and apply new solutions.
• Ability to communicate effectively with, staff, students and other, non-technical, groups and to relate professionally to people at all levels.
• Ability to plan and prioritise own work, to work independently and as a valued member of a team.
• Ability to work on a number of ongoing tasks at any given time and to deal with frequent changes or unexpected delays.
• Ability to work within agreed service level agreements and frameworks and to keep accurate records.
• Commitment to the protection and safeguarding of children and young people.
• Ability to relate well to young people and adults and to work constructively in a technical support role within a diverse team.
• Ability to solve problems and to learn and apply new solutions.
• Ability to communicate effectively with staff, students and visiting professionals and to relate professionally to people at all levels.
• Demonstrable commitment to equal opportunities.
• Demonstrable commitment to all MSfG policies, including a commitment to support teaching staff and the senior leadership team in managing the operational processes of the school.

Personal qualities

• Ability to relate well to young people and adults and to work constructively in a technical support role within a diverse team.
• Ability to solve problems and to learn and apply new solutions.
• Ability to communicate effectively with staff, students and visiting professionals and to relate professionally to people at all levels.
• Demonstrable commitment to equal opportunities.
• Demonstrable commitment to all MSfG policies, including a commitment to support teaching staff and the senior leadership team in managing the operational processes of the school.

How can I apply?

You will need to complete the application form on the online TES application form which includes your letter of application explaining why you are the right candidate for this role. Please be aware that we don’t’ accept any CVs.

Please complete your application directly online via TES. If you have any questions about the role or the process, please get in touch with us at hr@mulberryschoolforgirls.org.

Closing Date: Friday, 20th February 2026 @ 9am

Interview Date: TBC

Start Date: ASAP

Applications are evaluated as they come in, and if your application is considered, you will be contacted before the closing date.

The school is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will require an enhanced DBS clearance. We are dedicated to equality and valuing diversity.

Candidates who are selected for interview will be informed following the shortlisting process and full details of the interview will be provided. If you do not hear from us within 14 days of the closing date of the position, unfortunately, you have been unsuccessful on this occasion.

We will seek references on shortlisted candidates and may approach previous employers for information to verify experience or qualifications before interview. Any relevant issues arising from references will be taken up at interview.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

Apply for the job by following the link below.

CVs will not be accepted for this application.

Additional documents

If you need these documents in an accessible format, please contact the school.

Senior IT Engineer-JAN26.pdf - 784 KB (opens in new tab)

About Mulberry School for Girls

• School type: Academy, ages 11 to 18
• Education phase: Secondary school
• School size: 1647 pupils enrolled
• Age range: 11 to 18
• Ofsted report: View Ofsted report
• School website: Mulberry School for Girls website
• Email address: hr@mulberryschoolforgirls.org
• See more jobs: teaching-vacancies.service.gov.uk/organisations/mulberry-school-for-girls-london

Mulberry School for Girls is a high achieving, over-subscribed and successful girls’ comprehensive school for pupils aged 11 to 18. It is a place where girls’ talents and abilities are nurtured in a safe creative space and where they can develop their ambitions and the power for self-determination. Our aim is that all pupils should leave the school as highly qualified, confident and articulate young women with a wealth of experience in the wider world. Outstanding academic achievement is very important for future success, as is the need to develop ‘Confidence, Creativity, Leadership’ and a life-long ‘Love of Learning’. We believe these things will enable our pupils to lead enriched, happy and fulfilled lives, making a contribution to their own community, to British society and to global well-being.

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