Attendance Support Officer
Mount St Joseph RC High School a Voluntary Academy, Bolton, BL4 0HT12 days remaining to apply
Job start date
8 December 2025
Closing date
24 November 2025 at 11:59pm
Date listed
12 November 2025
Job details
Job role
- Pastoral, health and welfare
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours per week, TTO plus 5 days
Contract type
- Permanent
Pay scale
- £22,911.56-£24,420.60 (£36403-£28,142 FTE)
What skills and experience we're looking for
Mount St Joseph RC HIgh School are currnently seeking a Student Receptionist & Attendnace Officer, this is an exciting opportunity to join the Trust at the beginning of a journey of transition, development, and growth within the multi-academy trust.
The postholder requires excellent organisational skills and the ability to use ICT packages. They must also be able to work successfully as part of a team. The postholder must be able to commuicate and relate effectively with pupils and parents on a daily basis, with the ability to work under pressure and to deadlines, showing initiative as required.
Main Duties & Responsibilities:
- Answering the telephone and face to face enquiries and signing in visitors.
- To be responsible for the administration of student attendance within Arbor,, ensuring all registers are completed.
- Check registers every morning and contact parents/guardians on the first day of absence or as soon as possible thereafter.
- Liaise with parents/ guardians for updates on student’s attendance – including making and receiving phone calls/ voicemails/ text messages.
- To record and monitor late arrivals – including signing in late pupils on InVentry system and importing data into Arbor.
- To attend and participate in administration and pastoral meetings as required.
- To liaise with the early intervention team, social workers, or other professionals as required.
- Liaise directly with the appropriate Heads of Year, Heads of House, or pastoral care officers, updating them with information and causes for concern.
- To attend home visits for poor attendance.
- To manage school correspondence in respect of attendance, issuing letters and liaising with staff as appropriate.
- To identify and monitor pupils with low attendance, producing warning letters and contacting Bolton Council to send fixed penalty requests if required.
- Produce EIT23 forms as required.
- To provide relevant reports / analysis in preparation for meetings.
- To provide accurate attendance reports and statistics, thereby ensuring that information is available for internal and external use.
- To process holiday / absence requests and produce letters as required
- To organise and lead on attendance meetings for pupils with low attendance at Year group parents’ evenings.
- To ensure all relevant information is uploaded on CPOMS and/or Arbor.
- To further develop ways of improving systems and procedures.
- To provide administrative support to staff as required.
- To provide support and deal with enquiries from pupils.
- To manage enquiries from parents.
- To provide cover for colleagues within the department as required.
- To uphold and implement the ethos and values of the school.
We are seeking an individual who has:
- Significant experience of work within a school attendance related role.
- Experience of working with children and families preferably within an educational context.
- Experience of working with professionals from other agencies and in a multiagency context.
- Experience of using IT systems to compile reports as well as analysing data for monitoring purposes.
- Knowledge of school systems and an understanding of the issues affecting truancy and nonattendance.
- Awareness of child protection issues.
- Knowledge of attendance regulations.
- The ability to work under pressure and to deadlines.
- Good organisational skills.
- Flexibility and adaptability.
What the school offers its staff
We can offer:
- A supportive and dedicated Local Governing Body and Staff
- Highly effective safeguarding procedures.
- A working environment where all feel valued and respected.
- Supportive colleagues and governors with a clear vision and high aspirations for the school.
- A highly dedicated and inspirational team.
- A commitment to relevant, personalised Continuous Professional Development.
- A happy, calm and welcoming working environment.
- Opportunities to work within the wider STOCCAT team
- Generous 22.7% Local Government Pension scheme employer contribution
- Recognition of continuous Local Government service (where applicable)
Further information about the job
Our Mission: Our Trust Mission is simple, it is to make Christ known, making lives better for our communities, our children and young people.
Our Values - One of Hope: Inspired by St Teresa of Calcutta, we are people of hope. We have a complete belief in the future we will build together. By offering our children, staff and schools’ opportunities to grow and flourish, we make aspiration and ambition a reality. Our people, just like St Teresa are relentless and fiercely ambitious. We will always reach for that which seems to be just out of our grasp.
One of Courage: As modelled for us by St Teresa of Calcutta, we will have the courage to do what is right. As a community, we will not shy away from making decisions that ensure our communities thrive. We will be brave in our actions. As a truly Catholic organisation this courage will be most apparent in how we collectively support the most vulnerable.
One of Innovation: St Teresa of Calcutta changed the world. Together, we will always be pursuing new ideas and best practice in all areas of our work. We will prepare our children and young people for the world that awaits them. A world which they will shape and change.
The Trust is committed to welcoming individuals regardless of age, disability, ethnicity, faith, gender identity, sexual orientation or marital status or whether you are pregnant or on parental leave or from a socio-economic background. We welcome applicants from all communities and from people that identify with those characteristics.
Commitment to Safeguarding:
The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. The post you are applying for is covered by the Rehabilitation of Offenders Act 1074 (Exceptions) Order 1975 (as amended in 2013). All appointments will be subject to an enhanced DBS check including Children’s barred list check and satisfactory references, including your suitability to work with children. Information provided by you or the Disclosure and Barring Service will be dealt with in a confidential manner in accordance with the DBS's Code of Practice. You may view the Code of Practice on the DBS website atwww.gov.uk/dbsor alternatively a copy is available on request. Applications will only be considered from individual applicants on our standard application form, and not via CV alone or agencies. An online search will be performed on all shortlisted applicants in accordance with the Trust’s safeguarding procedures and Keeping Children Safe in Education statutory guidance. All shortlisted applicants will be required to complete a form for self-disclosure of cautions and convictions.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)Upload additional documents
If you need these documents in an accessible format, please contact the school.
About Mount St Joseph RC High School a Voluntary Academy
- School type
- Academy, Roman Catholic, ages 11 to 16
- Education phase
- Secondary
- School size
- 901 pupils enrolled
- Age range
- 11 to 16
- Ofsted report
- View Ofsted report
- Email address
- recruitment@stoccat.org.uk
School location
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