Student Services Receptionist

The Charter School East Dulwich, London, SE22 8RB

17 days remaining to apply

• Start date details

  26 August 2025 or sooner

• Closing date

  18 June 2025 at 11:59pm

• Date listed

  30 May 2025

Job details

• Job role:
  • Pastoral, health and welfare
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time: 36 hours per week Monday to Friday 39 weeks per year
• Contract type: Permanent
• Pay scale: Hay 5 points 6 - 13 (£30,552 - £33,780, FTE pro-rata)

What skills and experience we're looking for

▪ Experience of working in a front-facing customer service or administrative role, preferably within a school or educational setting

▪ Confident in the use of IT systems including Microsoft Office, email, internet, and Management Information Systems (MIS) such as BromCom

▪ Strong organisational and time management skills with the ability to prioritise workload effectively

▪ Excellent verbal and written communication skills with the ability to communicate clearly and professionally with a wide range of people

▪ Experience in dealing with confidential information in a discreet and professional manner

▪ Ability to remain calm under pressure and handle challenging situations with empathy and professionalism ▪ Knowledge of safeguarding procedures and an understanding of the importance of child protection in an educational environment

▪ Ability to work independently with minimal supervision, and as part of a team

▪ Understanding of the importance of a professional front-of-house presence and first impressions

▪ Experience of managing multiple tasks simultaneously in a busy environment

▪ A helpful, positive, and approachable manner with a focus on providing excellent customer service ▪ Commitment to supporting the school’s vision, values, and ethos

What the school offers its staff

• Competitive Salaries
• Pension Scheme
• Competitive holiday entitlement
• Opportunities for flexible working
• Access to high quality CPD including National Professional Qualification
• Cycle to work scheme
• Employee assistance programme
• Season Ticket Loans

Further details about the role

We are seeking to appoint an enthusiastic, well qualified and skilled Student Services Receptionist to join our welcoming, successful and growing school, starting in September 2025 or as soon as possible.

Commitment to safeguarding

The Charter Schools Educational Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. References will be sought and the successful applicant will need to undertake an enhanced Disclosure & Barring Service (DBS) check.

Applying for the job

Please download the application form using the link below, and once completed send to recruitment@tcset.org.uk

CVs are not accepted.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

About The Charter School East Dulwich

• School type: Free School, ages 11 to 19
• Education phase: Secondary
• School size: 1247 pupils enrolled
• Age range: 11 to 19
• Ofsted report: View Ofsted report
• School website: The Charter School East Dulwich website
• Email address: recruitment@tcset.org.uk
• Phone number: 0203 873 2290
• See more jobs: teaching-vacancies.service.gov.uk/organisations/the-charter-school-east-dulwich

The Charter School East Dulwich serves a diverse community in South East London. Our students are from a truly comprehensive range of socio-economic, racial, religious and gender backgrounds. We strive to be a community where difference is respected, valued and demonstrated in daily life through our core values of Curiosity, Creativity, Care and Courage. As an inclusive and diverse community, we value and actively encourage applications from staff from sectors of society that are currently under-represented in the education sector.

As part of The Charter Schools Educational Trust, we are founded on the conviction that all children deserve the opportunity to succeed, whatever their start in life or personal circumstances. We are a school at the heart of our community: a place where children walk to school together and where friendships, between students and between parents, grow stronger as a result of daily contact in and outside of the classroom. We teach our students to be curious, creative, confident, courageous and caring. They will leave us fully able to participate in our democratic society and prepared to meet the challenges and to harvest the opportunities of life in the 21st century.

The Charter School East Dulwich is a special place to work. We are committed to finding teachers with the energy, enthusiasm and expertise to inspire our students and enliven our community. As Head of PE you would work with an award-winning team in one of the most successful schools in Southwark. We offer a dynamic professional learning environment where teachers are given ongoing opportunities to develop their practice. We commit to our colleagues’ well-being as the only sustainable foundation for success.

As a new and growing school, we also offer excellent prospects for career growth.

Arranging a visit to The Charter School East Dulwich

To arrange a visit and increase the chance of a successful application email recruitment@tcset.org.uk.

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