Student Support Officer
King James Academy Royston, Royston, Hertfordshire, SG8 7JH12 days remaining to apply
Job start date
1 September 2026
Closing date
5 July 2026 at 11:59pm
Date listed
23 June 2026
Job details
Job role
- Pastoral, health and welfare
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full-time equivalent salary
- SCP 6-10 depending on experience
Additional allowances
SCP 6-10 depending on experience
Student Support Officer job summary
Student Support Officer
Location: King James Academy Royston
Reporting to: Head of Year
Start Date: 1 September 2026
Salary: SCP 6-10 depending on experience (Pro rata)
Contract Type: Full-time, Permanent, Term-Time only (37 hours per week, Monday - Friday)
About the Role
We are seeking a dedicated, organised and compassionate Student Support Officer to join our pastoral team at King James Academy Royston.
This is a key role within the school, supporting the physical, emotional and pastoral wellbeing of students, while providing high-quality administrative support to the Deputy Headteacher (Inclusion), Heads of Year and the wider pastoral team.
You will act as a vital point of contact for students, families and external agencies, ensuring that every student receives the support they need to succeed both academically and personally.
Key Responsibilities
Provide a single point of contact for students, families and external agencies on wellbeing, safeguarding and pastoral matters
Support Heads of Year with attendance, behaviour and student welfare concerns
Maintain accurate student records and update systems such as Arbor
Liaise with external provision and agencies, tracking progress and supporting interventions
Contribute to safeguarding processes as part of the trained safeguarding team
Investigate behaviour incidents and support restorative approaches
Support the operation of internal systems such as Reset Room and detentions
Work collaboratively with SENDCo to support students with additional needs
Be a visible presence around the school, supporting students during the day
Assist with events, including parents’ evenings and year group activities
About You
We are looking for a candidate who:
Is confident and resilient, with the ability to challenge where needed
Has excellent communication and interpersonal skills
Is highly organised and efficient, able to manage competing priorities
Works well both independently and as part of a team
Demonstrates integrity, discretion and professionalism
Is committed to student welfare, safeguarding and inclusion
About the School and Trust
King James Academy is a through school (ages 5-18) formed in 2019 from the amalgamation of two middle schools and an upper school.
Since 2020, the school has been part of the Diamond Learning Partnership Trust, a group of schools across Cambridgeshire, Peterborough and North Hertfordshire working collaboratively to provide high-quality education.
Located approximately 12 miles from Cambridge with easy access to London, the Academy benefits from a strong and supportive community. The predecessor schools were all graded ‘Good’ by Ofsted prior to joining together.
We are committed to high-quality professional development, and there are excellent opportunities for career progression within the Trust.
What We Offer
A supportive and collaborative working environment
The opportunity to make a real difference to students’ lives
Ongoing professional development opportunities
A school community built on strong values and high expectations
Safeguarding Statement
King James Academy Royston is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. Appointment to this post will be subject to satisfactory pre-employment checks, including an enhanced DBS disclosure.
How to Apply
Please submit your application in line with the school’s recruitment process. Early applications are encouraged, as we reserve the right to close this vacancy once a suitable candidate has been found.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
This school accepts applications through their own website, where you may also find more information about this job.
CVs will not be accepted for this application.
View advert on external website (opens in new tab)About King James Academy Royston
- School type
- Academy, ages 9 to 18
- Education phase
- All through school
- School size
- 939 pupils enrolled
- Age range
- 9 to 18
- Ofsted report
- View Ofsted report
- School website
- King James Academy Royston website
We are dedicated to high quality professional development and there are opportunities for further progression within the Diamond Learning Partnership Trust. At King James Academy Royston, you can expect a supportive culture within a Trust with very high aspirations. We value our staff and there are many development opportunities within the Partnership.
The Diamond Learning Partnership Trust is a charitable multi-academy trust specialising in the Primary sector. We are building a thriving community of schools that succeed on behalf of their children. The Family of Academies within the Trust currently incorporates two hubs; St Neots and Fenland.
School location
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