Support Officer
This job expired on 21 May 2024 – see similar jobs
Job start date
27 August 2024
Closing date
21 May 2024 at 9am
Date listed
10 May 2024
Job details
Job role
- Pastoral, health and welfare
- Other support roles
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time, part time: Monday to Friday (8.45am - 4.15pm) Term Time (39 weeks)
Contract type
- Permanent
Actual salary
- £26,840 - £29,073 per annum, including fringe and Personal Tutor allowance
What skills and experience we're looking for
The successful candidate will have the following essential qualifications, experiences, skills and values:
Qualifications
- General standard of education to A Level or above
Essential Experience and Skills
- Excellent interpersonal and communication skills to be able to communicate effectively with staff, students and parent/carers.
- Good written communication skills to inform staff, students and parent/carers of interventions or summaries of meetings held.
- The ability to work on your own initiative.
- Good organisational skills and ability to identify and agree priorities and meet deadlines set.
- Strong understanding of safeguarding young people.
- An appreciation of protecting confidential information and personal data
- Effective time management skills to juggle competing demands in a busy work environment.
- Understanding and management of setting appropriate professional boundaries with 16–19-year-olds.
Essential Personal Qualities
- Empathy and willingness to help solve problems
- Able to work in a team
- Be proactive and self-starting and able to manage their own time efficiently
- Flexible and adaptable to change
- Well organised and self-motivated
- Initiative and continuous desire to improve
Desirable
- Experience of working in an educational setting
- Understanding of the Post 16 Curriculum
What the school offers its staff
Health and Wellbeing Benefits
- Access to the College gym staffed by a Personal Trainer
- Free Flu jabs, access to NHS health checks on site and support from a Health and Wellbeing Co-ordinator
- Employee Assistance Programme available 24/7 for in the moment support and counselling as well as signposting services
- In house canteen providing inexpensive and delicious hot and cold food, including a Starbucks and Costa franchise
- Weekly and termly social activities, including football, choir, outings and summer and Christmas events
- Cross College mentors for new staff
- Strong investment in training and development with a dedicated Staff development and wellbeing Lead who support induction, identifies and addresses staff training needs
Financial Benefits
- Enrolment in well funded schemes with generous Employer contributions
- Cycle to work scheme
- Free car parking and access to onsite EV chargers
- Financial wellbeing scheme with access to advisory services
- Discounted gift vouchers
- Discounts at many high street retailers via a Byond card
Further details about the role
SUPPORT OFFICER JOB DESCRIPTION
Job Title: Support Officer
Line Manager: Senior Tutor
Summary of Job
To play a key role within our Student Guidance team to enable all students to succeed and progress, with a key focus on attendance and attitude to study.
Main Responsibilities
Set a culture of high expectation which inspires and motivates students
- Set high standards for students’ learning, motivation and attendance.
- Triaging, issuing and managing students on Misconduct Level 1 of the Behaviour and Support Procedures, providing effective and tailored intervention to get students back on track.
- Administer a Workshop for students on Misconduct Level 1, using this as a time to check in with student progress.
- Establish an effective and efficient system of support for students, allowing all students to perform to the best of their abilities.
- Collaborate effectively with subject staff to support students and review referrals from the Academic Support Strand of the Behaviour and Support Procedures.
Support within the Student Services Team
- To provide front line, accessible support for students who may be in crisis or distress and need immediate calming before signposting next steps.
- Triage students presenting with mental health concerns at Student Reception, signposting to relevant staff and/or external agencies.
Support for the Student Guidance Team
- Reviewing and reporting data on student behaviour and attendance, prioritising referrals to Senior Tutors for students of concern.
- Have a key focus on building relationships with low attending students and engage with family members where appropriate.
- Be a first point of contact for students, parents/carers, and staff in relation to students within that tutor team orbit.
- To make effective records of intervention in support of the Behaviour and Support procedures.
- Provide tutorial cover for staff who may be absent on a short term or occasional basis.
Be a tutor for a group of students, supporting tutees and monitoring their progress throughout their time at College
- Support students and help them with any problems, personal or academic, which they might encounter during their time at College – including referral to the Senior Tutor, the Learning Support Team, the Health and Wellbeing Manager or Counsellors where appropriate.
- Act as the link between the College and parents, keeping them informed where concerns arise.
- Deliver the Shaping Futures Programme in the designated Tutorial period, as well as delivering the induction and progression tutor sessions as required.
- Check data on absence from College on a weekly basis and contact parents where absence is a concern.
- Deal with tutees who have unsatisfactory effort and behaviour. This may involve liaison with subject staff, and the Senior Tutor, as well as parents.
- Carry out 1-2-1 meetings to review progress with tutees, as per the College Shaping Futures (Tutorial) programme.
- Prepare high quality references e.g. UCAS or apprenticeships for tutees, keeping to internally set College deadlines.
- Attend all scheduled Personal Tutor meetings.
Safeguarding Administration
- Request safeguarding information from schools and passing on safeguarding records when requested as per the KCSIE requirements, ensuring that all records are accurate, kept up to date and are completed as quickly and efficiently as possible and informing the Director of Safeguarding and Intervention of any issues.
- Administration of CPOMS (including scanning paper files, uploading scans and management of transfers of records from schools).
Additional Responsibilities
- To participate in the College Professional Review Scheme and Training programmes
- To demonstrate an awareness and commitment to equality, diversity and inclusion, health and safety and safeguarding in accordance with College Policies
- To adhere to the College Data Protection Policy
- To carry out other reasonable requests as required by the Principal
Commitment to safeguarding
Godalming College is committed to equality of opportunity and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff and volunteers to share this commitment. Candidates must complete a College application form, may be subject to online searches and are required to complete a self-declaration of their criminal record/information that would make them unsuitable to work with children. It's a requirement for all successful candidates to apply for an enhanced DBS in addition to referencing & qualification checks. The College’s Safer Recruitment, Data Protection and Safeguarding and Child Protection policies are on our website.
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About Godalming College
- School type
- Academy, ages 16 to 19
- Education phase
- Sixth_form_or_college
- School size
- 0 pupils enrolled
- Age range
- 16 to 19
- Ofsted report
- View Ofsted report (opens in new tab)
- School website
- Godalming College website (opens in new tab)
- Email address
- hr@godalming.ac.uk
- Phone number
- 01483 411293
Godalming College is one of the best performing 16-19 colleges in the country and a great place to work and study. We are very proud of the achievements of all our students and have a strong track record of consistently high results. Value added scores are excellent and the College was rated Outstanding by Ofsted in our inspection in December 2019.
The College currently employs around 220 teaching and support staff on both a full and part time basis.
The success of Godalming College is also about community with students from all walks of life enjoying a whole range of opportunities in a welcoming and friendly environment. Students enjoy a stimulating, lively and challenging learning and social experience; they are treated as adults by specialist and dedicated teaching and support staff in facilities that have seen major investment over many years.
The campus comprises of nine newer large buildings and our older main building, which was the original grammar school, built in the 1930’s. Since the 2000s there has been a phased refurbishment and expansion of the College which included a new English and Modern Foreign Languages block, Media suite, netball and tennis courts and an 11 acre site for Rugby and Football pitches. We would invite you to take the virtual tour on our website to see for yourself the facilities of which we are so proud.
The College is within walking distance of Godalming town centre and the railway station, is easily accessible from the A3 and provides free car parking with EV charging stations for staff.
School location
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