- Organisation type
- Academy, Church of England, ages 11 to 16
- Education phase
- Secondary school
- Size
- Up to 1050 pupils
- Age range
- 11 to 16
- Ofsted report
- View Ofsted report
- Website
- Pyrland School website
1st Line It Technician
More than one location, Midsomer Norton Schools Partnership6 days remaining to apply
Start date details
As soon as possible
Closing date
18 October 2026 at 11:59pm
Date listed
12 October 2026
Job details
Job role
- IT support
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full time equivalent salary
- Grade 5 and scale point 11 - 17, £15.07 - £16.61 per hour, £29,071 - £32,046 per annum
What skills and experience we're looking for
Role: 1st Line It Technician
Location: Pyrland School
Start Date: November 2026
Hours: 37 per week
Salary: Grade 5 and scale point 11 - 17, £15.07 - £16.61 per hour, £29,071 - £32,046 per annum
About the Role
Are you a proactive problem solver with a passion for technology and a commitment to helping others?
Pyrland School and the Midsomer Norton Schools Partnership (MNSP) are seeking a friendly, approachable, and reliable 1st Line IT Technician to join our dedicated technical support team.
In this role, you will be key to keeping our digital learning environment running smoothly. You will provide responsive front-line technical support to staff and students at Pyrland School.
Key Responsibilities
Act as a first point of contact for routine and emergency ICT support requests across the School.
Set up, maintain, repair, and upgrade desktop PCs, laptops, peripherals, and software applications.
Manage user accounts and permissions, assist with password resets, ensure patch updates are applied, and assist with cloud services (Google/Unify).
Monitor disk space, help maintain print management systems (PaperCut), VOIP phones, wireless connections, and school MIS software.
Keep accurate IT equipment inventories, ensure equipment is clean and fit for use, and strictly adhere to workplace Health & Safety policies.
Who We Are Looking For
Essential Criteria:
Education: Minimum of 5 GCSEs at Grade 5/C or above (including English and Maths).
Technical Knowledge: In-depth understanding of supporting Windows desktop operating systems, MS Office applications, and standard networking technologies (LAN/WAN).
Interpersonal Skills: Outstanding written and verbal communication skills, a professional attitude, and a logical approach to troubleshooting.
Mobility: A valid UK driving licence and access to a personal vehicle to travel between MAT sites as required.
Attributes: Highly organised, adaptable, self-motivated, and comfortable working both independently and as part of a collaborative team.
What the school offers its staff
There are many advantages to working for us including 26 days’ annual leave (rising to 31 after 5 years service) plus bank holidays (pro rata), access to a government pension scheme, sick pay scheme, cycle-to-work scheme, free eye tests for VDU users and employee assistance helpline. Support staff in schools can also benefit from a range of national discount schemes available to education professionals such as the Blue Light Card offering savings on shopping, travel, and leisure.
We encourage early applications as we reserve the right to close the vacancy prior to the closing date if we receive sufficient applications for the role.
Further information about the job
The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.
Visas cannot be sponsored.
If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)Additional documents
If you need these documents in an accessible format, please contact the school.
About Midsomer Norton Schools Partnership
- Type
- Multi-academy trust
- Email address
- vicky.andrews@trust.mnsp.org.uk
Mixed Multi Academy Trust
School Details
Pyrland School
School locations
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