Academy Support Assistant

Dyke House Sports and Technology College, Hartlepool, TS24 8NQ

41 days remaining to apply

• Start date details

  As soon as possible

• Closing date

  6 September 2026 at 11:59pm

• Date listed

  27 July 2026

Job details

• Job role:
  • Other support role
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Part time: Part time, 5 hours per week (evenings and weekends) 52 working weeks (overtime will also be available)
• Contract type: Permanent
• Full time equivalent salary: Grade 2, SCP4 – SCP5 (£25,185.00 - £25,583.00 FTE) Pro rata salary £3,403.00 - £3,457.00

What skills and experience we're looking for

Northern Education Trust is seeking a dedicated and flexible Academy Support Assistant to support the Northern Education Trust Community Sport and Events (NCSE) Facilities and wider academy activities at Dyke House Academy.

In this role, you will act as a key point of contact for Front of House, delivering outstanding customer service, handling enquiries, and helping to ensure the facility runs smoothly and welcomingly for all internal and external users.

Key Responsibilities

• Customer Service & Administration:Receive enquiries for NCSE Facilities, respond to routine correspondence, process Hire Agreements, and build positive relationships with facility users.
• General Office Support:Provide general administrative support, including handling telephone calls and photocopying.
• Event & Facility Preparation:Assist with arrangements for NCSE Facilities and Academy events.
• Facility Upkeep:Undertake duties to maintain high standards of cleanliness and appearance across both internal and external areas of the facility.
• Flexibility:Maintain a flexible approach to covering shifts at short notice when needed.

What We Are Looking For

• Strong customer service skills and a professional Front of House manner.
• Reliable administrative and organisational abilities.
• A flexible attitude toward work and shift availability.
• Awareness of health and safety, confidentiality, and GDPR guidelines.

What the school offers its staff

Northern Education Trust offers:

• The opportunity to work and progress across the family of schools, should you wish in the future;
• The chance to apply for leadership roles in the Deeps structure taking on a whole school leadership project;
• The support and expertise of Director of Subjects.
• A full and detailed programme of support and development for all;
• A further comprehensive programme of professional development, including leadership, provided through the NET Staff College.

Employee benefits

• Free onsite parking
• High quality continuous professional development
• Occupational sick pay, maternity and paternity pay
• Access to the generous Local Government Pension Scheme (LGPS)
• Employee Assistance Programme

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

Apply for the job by following the link below.

CVs will not be accepted for this application.

About Dyke House Sports and Technology College

• Organisation type: Academy, ages 11 to 16
• Education phase: Secondary school
• Size: 1293 pupils enrolled
• Age range: 11 to 16
• Ofsted report: View Ofsted report
• Website: Dyke House Sports and Technology College website
• Email address: a.thompson1@northerneducationtrust.org
• Phone number: 01429 266377
• See more jobs: teaching-vacancies.service.gov.uk/organisations/dyke-house-sports-and-technology-college-hartlepool

Arranging a visit to Dyke House Sports and Technology College

To arrange a visit and increase the chance of a successful application email a.thompson1@northerneducationtrust.org.

School location

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