Attendance Support Officer

Phoenix Academy, Walsall, West Midlands, WS3 2ED

21 days remaining to apply

• Start date details

  ASAP

• Closing date

  19 February 2026 at 9am

• Date listed

  29 January 2026

Job details

• Job role:
  • Administration, HR, data and finance
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Fixed term
• Full-time equivalent salary: £20,997.00 - £21,661.00 Annually (Actual) NJC 2-4

Attendance Support Officer job summary

Attendance Support Officer

Required: ASAP

Fixed Term until 31/08/2026

37 hours per week

39 weeks per year

Actual Salary: £20,997 - £21,661

We are looking for an Attendance Support Officer responsible for driving, monitoring and improving pupil attendance and punctuality across the academy. The role involves working closely with parents, school staff, and external agencies to identify any attendance issues, ensuring that all students can fully participate in their education.

The ideal candidate will be proactive, decisive, have excellent communication and organisational skills, as well as a passion for supporting children and families. The candidate will require the confidence to professionally challenge parents' perceptions of attendance, using clear communication and empathic approach to help them understand the impact on their child's attendance and overall wellbeing, thereby promoting greater engagement and improved pupil attendance.

About this Role

Here at Phoenix Academy, we are extremely ambitious for our pupils and although our pupils have a range of different needs, we strive to eradicate barriers to educational success for all.

We are pupil centred, and this means that we recognise that achievement has many forms and the imparting of skills that will have life-long benefits is key to our teaching philosophy. Our teachers are committed to delivering excellent learning experiences for all pupils, with a key focus on their wellbeing through compassionate and ethical engagement. We will help them to be the very best they can be.

Once our pupils move onto secondary school, we are proud that they will leave with high self-esteem that enables them to meet the challenges ahead with determination and confidence.

Together, our approach will be to:

Ensure highly effective classroom practice

Commit to overcoming barriers to learning for all pupils, without exception

Secure high levels of engagement from all stakeholders which enable excellent pupil achievement

About Academy Transformation Trust

We are proud to be a part of the Academy Transformation Trust family of academies whose mission is to transform the learning, aspirations and opportunities for their pupils and the communities in which they live. This commitment also extends to staff who are key to their success.

In return, you will benefit from:

A warm, welcoming and highly skilled team, who support and inspire each other

A creative and innovative environment

Access to continuous personal development programs. A bespoke platform supporting colleague welfare and benefits, including pension scheme, employee assistance program (EAP), recognition and reward scheme, cycle to work scheme and discounts on many major high street brands.

Closing date for applications: Thursday 19 February 2026 at 9am

Interview date: TBC

The successful applicant will undertake an enhanced DBS criminal record check, and online searches will be carried out in line with KCSIE update 2025. We are committed to Diversity, Equality and Inclusion and welcome all applications. We are open to Flexible Working.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

The successful applicant will undertake an enhanced DBS criminal record check, and online searches will be carried out in line with KCSIE update 2023. We are committed to Diversity, Equality and Inclusion and welcome all applications. We are open to Flexible Working.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Phoenix Academy

• School type: Academy, ages 4 to 11
• School size: 48 pupils enrolled
• Age range: 4 to 11
• Ofsted report: View Ofsted report
• School website: Phoenix Academy website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/phoenix-academy-walsall

Here at Phoenix Academy, we are extremely ambitious for our pupils and although our pupils have a range of different needs, we strive to eradicate barriers to educational success for all.

We are pupil centred, and this means that we recognise that achievement has many forms and the imparting of skills that will have life-long benefits is key to our teaching philosophy. Our teachers are committed to delivering excellent learning experiences for all pupils, with a key focus on their wellbeing through compassionate and ethical engagement. We will help them to be the very best they can be.

Once our pupils move onto secondary school, we are proud that they will leave with high self esteem that enables them to meet the challenges ahead with determination and confidence.

Our website will provide you with an insight into our everyday life and the additional activities that we provide alongside our special events.

If you would like to find out more, please contact the academy.

School location

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