Business Support Officer- SEND Administration and Student Welfare

Small Heath Leadership Academy, Birmingham, West Midlands, B10 9RX

16 days remaining to apply

• Job start date

  2 March 2026

• Closing date

  27 January 2026 at 11:59pm

• Date listed

  9 January 2026

Job details

• Job role:
  • Administration, HR, data and finance
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time: 37 hours per week
• Contract type: Permanent
• Full-time equivalent salary: £26,403 to £28,142 per annum (pro rata £25,621.69 to £27,309.23 per annum)

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A-Levels or equivalent qualification in school or business administration.
• Experience of working in an administrative setting.
• The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
• The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.
• The ability to address sensitive matters with a caring manner and maintaining confidentiality at all times.

What the school offers its staff

Small Heath Leadership Academy is a secondary school in Birmingham. We joined Star Academies in 2018 and, like all Star schools, we have a leadership specialism.

The school was rated ‘good’ in all four areas of the inspection framework during its inspection in May 2022.

We are an ambitious school with high expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

Apply for the job by following the link below.

CVs will not be accepted for this application.

Upload additional documents

If you need these documents in an accessible format, please contact the school.

JDPS - BSO - SEND Administration and Student Welfare.pdf - 297 KB (opens in new tab)

About Small Heath Leadership Academy

• School type: Academy, ages 11 to 18
• Education phase: Secondary school
• School size: 1188 pupils enrolled
• Age range: 11 to 18
• Ofsted report: View Ofsted report
• School website: Small Heath Leadership Academy website
• Email address: joy.nessa@smallheath.staracademies.org
• Phone number: 0121 464 7997
• See more jobs: teaching-vacancies.service.gov.uk/organisations/small-heath-leadership-academy

Small Heath Leadership Academy in Birmingham is a 1200 place, 11-18 secondary school and sixth form. Small Heath joined the Trust on 1 January 2018. Like all Star schools, it has “Leadership” as a specialism.

School location

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