Compliance and Complaints Manager

Chorus Education Trust, Sheffield, S9 4LR

30 days remaining to apply

• Start date details

  ASAP

• Closing date

  9 August 2026 at 11:59pm

• Date listed

  10 July 2026

Job details

• Job role:
  • Administration, HR, data and finance
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full-time equivalent salary: £47,181.00 - £51,356.00 Annually (Actual) Grade 9 SCP 36 to 40

Compliance and Complaints Manager job summary

We are seeking someone who will thrive on using their expertise and organisational skills to bring clarity, consistency and confidence to complex processes. Helping to resolve issues effectively, with a clear professional approach to communication and outcomes. Playing a vital role in supporting high standards, accountability and continuous improvement across our Trust.

You will provide guidance and support to colleagues, ensuring statutory, regulatory and contractual obligations are met by managing, handling and investigating complaints; responding to Subject Access Requests (SARs); and overseeing the policy development and review process incorporating legislative updates.

The successful candidate will be able to work at pace, contribute effectively to the team and be a self-motivated individual. As an employer we invest in and develop our talent, giving access to CPD that supports all of our employees to be the best they can be.

Applicants are welcome to discuss any aspect of the role with Ann Allen, Chief Operating Officer.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Chorus Education Trust

• Type: Multi-academy trust
• Website: Chorus Education Trust website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/chorus-education-trust

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