Customer Service Officer
Star Salford Academy, Worsley, Greater Manchester, M28 0BB22 days remaining to apply
Job start date
1 September 2025
Closing date
6 July 2025 at 11:59pm
Date listed
13 June 2025
Job details
Job role
- Other support roles
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Part time: 18.5 hours per week (7.30am - 11.15am)
Contract type
- Permanent
Full-time equivalent salary
- £24,027.00 to £24,404.00 per annum (pro rata £10,598.18 to £10,764.47 per annum)
What skills and experience we're looking for
Who we’re looking for
We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.
The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.
You will have:
- NVQ Level 1/Level 2 or equivalent qualification. Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
- A minimum of two years’ experience in an administrative/reception role.
- The experience of working within an educational environment.
- The knowledge of IT software packages , e.g. MSOffice and data bases and its application in schools.
- The understanding of relevant processes and systems in use within schools to deliver effective customer care.
What the school offers its staff
About Star Salford Academy
Star Salford Academy is a 5-form entry mixed secondary school for 11 to 16 year olds, which opened in September 2023. Like all Star schools, Star Salford Academy has a leadership specialism.
We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.
During its opening year, the school admitted an intake of 150 pupils in Year 7. We will continue to admit a new intake of Year 7 pupils at the beginning of each academic year.
Commitment to safeguarding
Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks.
We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.
Applying for the job
Apply for the job by following the link below.
CVs are not accepted.
Upload additional documents
If you need these documents in an accessible format, please contact the school.
About Star Salford Academy
- School type
- Free School, ages 11 to 16
- Education phase
- Secondary
- School size
- 149 pupils enrolled
- Age range
- 11 to 16
- Ofsted report
- View Ofsted report
- School website
- Star Salford Academy website
- Email address
- info@starsalford.org
- Phone number
- 0161 383 0001
Star Salford Academy is a 5-form entry mixed secondary school for 11 to 16 year olds, which opened in September 2023. Like all Star schools, Star Salford Academy has a leadership specialism.
We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.
During its opening year, the school admitted an intake of 150 pupils in Year 7. We will continue to admit a new intake of Year 7 pupils at the beginning of each academic year.
School location
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