EAG Advisor
Plumpton College, Ditchling Road, Lewes, East Sussex, BN7 3AE17 days remaining to apply
Start date details
As soon as possible
Closing date
1 November 2026 at 11:59pm
Date listed
15 October 2026
Job details
Job role
- Administration, HR, data and finance
- Business support, administration and corporate services
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: Basic working hours are covering from 0800hrs to 18.00hrs Monday to Friday on a rota basis, but some flexibility will be required to meet the needs of the business. This is an all-year-round post. There will be some evening and weekend working required to support department and whole college events where there will be a requirement to attend.
Contract type
- Permanent
Full time equivalent salary
- Between £25,729 - £28,796 per annum
What skills and experience we're looking for
Plumpton College is a leading provider of land and environmental education in the UK, situated in the heart of the South Downs National Park. We offer a wide range of vocational and academic courses for students of all ages studying from level 1 to Masters degree and across nineteen subject areas including agriculture, animal management, veterinary sciences, horticulture, equine studies, wine, and environmental studies.
Our approach is underpinned by our core values — Professional, Ambitious, Passionate, Supportive, Progressive, and Enterprising — which guide everything we do. We are proud to foster a culture that expects high standards, encourages innovation, and prioritises the learner experience.
About the role
- Plumpton College is seeking an Enquiries, Advice, and Guidance Adviser who is passionate about delivering excellent customer service. You’ll play a vital role in guiding prospective students and providing them with accurate, friendly, and timely information about our college offerings.
You will
- Answer enquiries across multiple platforms – in person, by phone, and online.
- Provide detailed information on admissions, fees, and available courses.
- Support our admissions team, ensuring applicants experience a smooth journey through our processes.
- Collaborate with internal teams and attend college events as our ambassador.
You will bring:
- Experience in high-volume customer service.
- Strong organisational skills with the ability to meet deadlines in a fast-paced environment.
- IT proficiency, including Microsoft Office and database management.
- Flexible work approach, including occasional evenings and weekends.
What the college offers its staff
You’ll benefit from:
We offer a competitive salary and a generous benefits package, including 26 Days’ annual leave plus bank holidays and efficiency days. The role is eligible for the Local Government Pension Scheme, including employer contributions and life assurance. Staff also benefit from high‑quality CPD and professional development opportunities. As a Disability Confident Committed employer and signatory of the Menopause Pledge, we are proud to support an inclusive working environment.
New colleagues benefit from a structured induction, a supported four‑month probationary period, and a strong coaching culture led by in‑house Level 5 trained coaches.
Employees also enjoy lifestyle and wellbeing benefits, including eligibility for a TOTUM and Blue Light Card, free eye tests, free use of our onsite gym, cycle‑to‑work scheme, electric vehicle salary sacrifice, discounted Plumpton produce and courses, free onsite parking, and access to our Employee Assistance Programme.
Our commitment to wellbeing and community is further demonstrated through active EDI and Sustainability committees, regular staff events and social activities throughout the year.
We reserve the right to interview or close the vacancy early should we receive a high volume of applications. Early applications are strongly encouraged.
Plumpton College is committed to the promotion of equal opportunities and is dedicated to pursuing non-discriminatory policies and practices and eliminating unfair discrimination on any basis.
Plumpton is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on college website (opens in new tab)About Plumpton College
- Organisation type
- FE College, ages 16 to 99
- Education phase
- Sixth form or FE college
- Size
- No information available
- Age range
- 16 to 99
- Ofsted report
- View Ofsted report
- Website
- Plumpton College website
- Email address
- recruitment@plumpton.ac.uk
College location
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