Exam Officer and Customer Service Manager
Harris Garrard Academy, Erith, Kent, DA18 4DW4 days remaining to apply
Start date details
As soon as possible
Closing date
24 February 2025 at 11:59pm
Date listed
10 February 2025
Job details
Job role
- Administration, HR, data and finance
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time
Contract type
- Permanent
Full-time equivalent salary
- £38,934-£41,442
Pay scale
- Grade 8 (Outer London)
Additional allowances
Performance and Loyalty Bonus + Pension Scheme (LGPS) + Harris Wellbeing Cash Plan + Additional Harris Benefits
What skills and experience we're looking for
Do you have experience working within a school environment, overseeing examinations? We are currently looking to appoint an Examinations Officer and Customer Services Manager to join our thriving academy in supporting the management and organisation of examinations at Harris Garrard Academy.
We would like to hear from you if you have:
- NVQ Level 4 or equivalent qualification or experience in a relevant discipline
- At least five years' experience of effective public exam administration and organisation in an education setting.
- Experience of using Microsoft Office Suite.
- Experience of using Bromcom or other MIS
- Evidence of excellent organisational skills and methodical and accurate working
- Experience of and ability to work strict deadlines, including external deadlines, set by exam boards.
- Experience of providing effective and efficient senior administrative support.
Please download the Job Pack for a full person specification.
What the school offers its staff
Harris Garrard Academy is a new school with drive and ambition. Located in the wider South Thamesmead area, we cater to a vastly vibrant 3-19 aged student community. Accessible by fantastic rail and bus transport links and very soon to be on the opening leg of the Elizabeth Line, the academy's stunning working environment is within a purpose-built school designed by Norman Foster and nominated for the Stirling Prize for architecture in 2004.
We also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme, a Wellbeing Cash Plan and many other benefits.
Further details about the role
The purpose of your role will be:
- To manage the Academy's examinations, both internal and public exams and be responsible for senior administrative support to the Vice Principal and academy in relation to events and 6th form support.
- To manage and lead the academy's reception team, ensuring an efficient and professional manner is maintained at all times.
- To provide a focal point of communication between staff and visitors at all times.
This will cover the following general responsibilities:
- To be responsible to the Vice Principal for the management and administration of the academy examination process and to provide senior administrative support to the Vice Principal and academy, including responsibility for the school CENSUS and organisation of whole school events.
- To organise and supervise administrative systems within the school. Contribute to the planning, development and monitoring of support services and/or management of admin support staff, including the coordination and delegation of relevant activities
For a list of specific duties, please download the Job Pack.
Commitment to safeguarding
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Applying for the job
Apply for the job by following the link below.
CVs are not accepted.
About Harris Garrard Academy
- School type
- Academy, ages 4 to 18
- Education phase
- Through
- School size
- 1484 pupils enrolled
- Age range
- 4 to 18
- Ofsted report
- View Ofsted report (opens in new tab)
- School website
- Harris Garrard Academy website (opens in new tab)
- Email address
- info@harrisgarrard.org.uk
- Phone number
- 0208 320 4800
Harris Garrard Academy is an all-through 3–18 academy with approximately 1350 pupils on roll and joined the Harris Federation as a sponsored academy in September 2017. The academy is based in Thamesmead in a purpose built building. We are now on a journey towards “Outstanding”, led by highly experienced executive principals with proven track records of school transformation. Our vision is clear: nothing is impossible and everything is possible, irrespective of personal characteristics or background. Every problem has a solution. We believe we are more robust, resilient and determined as a team than as a group of individuals. We support, challenge and hold each other to account at all levels within the academy to ensure that our students achieve their potential, are motivated, engaged and fully prepared for life beyond our academy.
School location
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