Family Liaison & Attendance Worker
Hope Wood Academy, Durham, SR8 3LP21 days remaining to apply
Start date details
Pending HR Recruitment clearances
Closing date
19 November 2026 at 9am
Date listed
29 October 2026
Job details
Job role
- Pastoral, health and welfare
Visa sponsorship
- Visas cannot be sponsored
Working pattern
- Full time: 37 hours per week, term time plus specified days
Contract type
- Permanent
Pay scale
- Grade H (PT 19-22), £29,131.00 - £30,621.00 (Actual Paid Salary)
What skills and experience we're looking for
- To contribute to the academy’s early help and support for families
- To work directly with parents and students to support engagement in academy life, this will include supporting access to early help services, attendance interventions and supporting with transitions in and out of the academy.
- To manage a case load of students, engaging in multi-agency meetings where appropriate.
- To work closely with the Academy Business Support staff, regarding attendance recording, and the Local Authority educational welfare team and education health needs team.
- To work with parents/ carers in a non-judgmental and empowering way, enabling families to get the most out of the educational & other opportunities available to them.
- To work in partnership with parents to identify the reasons for their children’s non-attendance and work with them and others to achieve regular attendance, improve family engagement and promote achievement and progress.
- To work in partnership with the Deputy Head Teacher (Pastoral) to implement strategies relating to attendance and monitor and report on attendance data.
- To act as a member of the Academy’s safeguarding team
What the school offers its staff
- The opportunity to make a meaningful difference to the lives of children and young people with SEND every day.
- A welcoming and inclusive Trust where colleagues are valued and supported to succeed.
- Access to high-quality professional development, training and career progression opportunities.
- A comprehensive induction programme and ongoing support.
- Opportunities to collaborate with highly skilled professionals across a range of specialist settings.
- Access to regional and national networks to enhance professional learning and practice.
- A strong commitment to staff wellbeing, work-life balance and employee support.
- The chance to work within multidisciplinary teams that share a common purpose and passion for improving outcomes.
- A culture that encourages innovation, continuous improvement and lifelong learning.
Further information about the job
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.
Our recruitment process follows the keeping children safe in education guidance.
Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Applying for the job
Apply for the job by following the link below.
CVs will not be accepted for this application.
View advert on school website (opens in new tab)Additional documents
If you need these documents in an accessible format, please contact the school.
About Hope Wood Academy
- Organisation type
- Academy, ages 2 to 19
- Size
- 250 pupils enrolled
- Age range
- 2 to 19
- Ofsted report
- View Ofsted report
- Website
- Hope Wood Academy website
- Email address
- hr@ascenttrust.org
Welcome to Hope Wood Academy. The academy meets the needs of students aged 2-19 years with the range of special needs. I believe our greatest resource is our dedicated team of professionals who strive to provide the very best in education and well-being for all of our pupils. Our teaching staff, support staff and multi-disciplinary professionals are all trained in understanding and meeting the needs of students who have complex needs. We work with a wide range of external agencies to ensure our students and their families are well supported. We pride ourselves on getting to know our students and families very well to enhance their learning experience.
We have a broad and balanced curriculum offer that includes the National Curriculum, therapeutic input, and extra-curricular activity. The Academy is well-supported by a number of multi-disciplinary professionals offering speech and language therapy, physiotherapy and occupational therapy.
We offer a range of curriculum pathways including accredited outcomes appropriate to individual pupil starting points and their aspirations for adulthood. The personal and social curriculum is underpinned by a range of accredited qualifications and/or experiences that develop independence skills, work based skills and community participation.
We are very proud of our Academy’s positive ethos, one that values diversity and provides equal opportunity. We have high expectations for each individual, and are committed to developing each student’s strengths and growing areas of need.
We welcome and value open and honest feedback about the academy and work with a range of stake holders to ensure the best possible experience for all students.
Hope Wood Academy is part of Ascent Multi-Academy Trust which is a partnership of five North East special schools. This partnership benefits students through shared resources, expertise and curriculum access.
We welcome new students, parents and visitors to the Academy. Please get in touch to see for yourselves the opportunities we provide.
Arranging a visit to Hope Wood Academy
To arrange a visit and increase the chance of a successful application email hr@ascenttrust.org.
School location
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