Family Liaison Officer

Orchard Manor School, Dawlish, Devon, EX7 9SF

28 days remaining to apply

• Start date details

  ASAP

• Closing date

  28 October 2026 at 4pm

• Date listed

  30 September 2026

Job details

• Job role:
  • Pastoral, health and welfare
• Visa sponsorship: Visas cannot be sponsored
• Working pattern: Full time
• Contract type: Permanent
• Full time equivalent salary: £25,488.70 Annually (Actual) INSET days plus two additional weeks

Family Liaison Officer job summary

About us:

Orchard Manor School is a vibrant, values-driven specialist community where every child is known, respected and supported to belong. Rooted in strong relationships and a deep commitment to respect, kindness and wellbeing, our school is a place where pupils and staff thrive together.

We pride ourselves on our collaborative, reflective culture, where learning is meaningful, personalised and ambitious, and where staff are well supported to continually develop their expertise. Set within beautiful woodland grounds in the seaside town of Dawlish, Orchard Manor offers a unique environment where education extends beyond the classroom, preparing young people for confident, independent lives within their communities

The Role:

As Family Liaison Officer, you will be a key point of contact for parents and carers, providing approachable, non-judgemental and practical support. You will work alongside pupils, families, school colleagues and external agencies to promote positive relationships, improve attendance and support pupil welfare and wellbeing.

You will coordinate Early Help and Team Around the Family support, complete referrals where appropriate and, when required, act as Lead Professional. You will organise and deliver parent engagement activities, support families through pupil transitions, attend meetings with parents and carers, and maintain regular contact through meetings and home visits.

The role also includes liaising with health, pastoral, transport and other specialist services, coordinating health meetings and clinics, maintaining accurate records and monitoring the effectiveness of support and interventions.

Safeguarding is central to this role. You will need a strong understanding of safeguarding practice and the confidence to work sensitively with families who may be experiencing challenging or complex circumstances

Key Responsibilities:

To actively promote liaison between parents, school staff and other agencies, providing advice and support to develop the parent/school partnership and welfare of pupils

To advise on practical childcare and parenting skills, including how to meet the emotional needs of children

To support attendance at school by providing advice and information to parents, pupils or teachers

To liaise with external agencies regarding student welfare, pastoral, transition, health and attendance issues and ensure that all staff are aware and act on this information completing referrals where necessary

To coordinate, run and evaluate sessions with small groups of children and/or parents

To provide support in coordinating, monitoring and evaluating relevant projects set up to support the pastoral needs of pupils

To provide support for Team Leaders and teachers by attending meetings with families.

To collate information to write appropriate referrals such as Early Help Referrals acting as lead professional

To manage health professional meetings and health clinics in school. To maintain accurate records ensuring interventions are documented

Liaise with other appropriate professionals, to utilise the range of activities, courses, organisations and individuals to engage pupils not switched on to learning

To manage a caseload of Team around the Family and parent meetings.

To liaise and support families with transfer times and pupil placement plans.

To attend curriculum parent evenings as a support for parents

Organise and lead parent engagement sessions

Maintaining regular contact with children and their families through home visits as needed

To work closely with transport and review transport requests and queries

Occasionally assisting with the safe transport of children to their homes when needed

Our Total Reward Offer:

The Special Partnership Trust recognises the importance of developing a properly implemented People Strategy to underpin the overall strategic aims of the Trust.

Our People Strategy is designed to help us attract prospective high calibre candidates, as well as drive engagement, productivity and retention of our high performing and high potential employees. It reflects our belief in putting our people first. This does not mean putting our learners second. It is based on the philosophy that if we create a positive and rewarding work environment, if our staff feel motivated, well managed and well supported, they in turn will provide the best possible outcome for our learners.

We recognise that our total reward offer, has got to consist of more than just money. We seek to provide our staff with a diverse range of benefits that support their day to day needs both at work and outside of work. These include generous leave entitlements and pension scheme as well as access to health/wellbeing tools, training & development, career pathways and opportunities to ensure they feel valued.

Please visit the Special Partnership website, www.specialpartnership.org for further information about our Trust, or to learn more about our People Strategy and Benefits click here.

If you need the application form or any part of the recruitment process in a different format, please contact us directly at kbuckle-cooper@orchard-manor.org and we will make the necessary adjustments.

Are you ready to make a lasting impact? Join us today.

Safeguarding:

The Special Partnership Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All offers of employment are subject to the satisfactory completion of checks and references, including an Enhanced Disclosure and Barring Service (DBS) check. In accordance with guidance in Keeping Children Safe in Education; the Trust will undertake an online search of all shortlisted candidates.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK.

Visas cannot be sponsored.

If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment.

Our recruitment process follows the keeping children safe in education guidance.

Offers of employment may be subject to the following checks (where relevant):
childcare disqualification
Disclosure and Barring Service (DBS)
medical
online and social media
prohibition from teaching
right to work
satisfactory references
suitability to work with children

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Applying for the job

This school accepts applications through their own website, where you may also find more information about this job.

CVs will not be accepted for this application.

About Orchard Manor School

• Organisation type: Academy, ages 3 to 19
• Size: 227 pupils enrolled
• Age range: 3 to 19
• Ofsted report: View Ofsted report
• Website: Orchard Manor School website
• See more jobs: teaching-vacancies.service.gov.uk/organisations/orchard-manor-school-dawlish

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